---
description: Discover and compare Free Help Desk Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Free Help Desk Software - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Free Help Desk Software](https://www.capterra.co.uk/directory/30008/help-desk/software) > [Page 5](https://www.capterra.co.uk/directory/30008/help-desk/software?page=5)

# Help Desk Software

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> Help Desk software is a customer service tool that enables organisations to respond more efficiently to their users. Help Desk software, also known as a Helpdesk system, that improves the ability of customer service departments to provide fast and effective support to employees, end-users, and customers. A support desk system (also known as service desk software or ticketing software) can aid in answering technical and functional questions by providing improved methodologies for ticket tracking, IT management, and customer support. Integrating these elements of software for Ticketing tools can also facilitate the flow of new information from users, contributing to the organisation's existing knowledge base. Help Desk software is related to Call Centre software, Customer Service Software, and Remote Desktop software. Compare product reviews and features to help find the best Help Desk Software for your business in the UK.

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## Products

1. [ClearFeed](https://www.capterra.co.uk/software/1053315/clearfeed) (0 reviews) — ClearFeed is a conversational support platform for Slack-first teams.
2. [Issuebear](https://www.capterra.co.uk/software/1070157/Issuebear) (0 reviews) — Issuebear is the B2B service desk simplified. Learn more about your clients and provide better support. No complex training required.
3. [ReplyDesk](https://www.capterra.co.uk/software/1072208/ReplyDesk) (0 reviews) — A multichannel ecommerce helpdesk that unifies customer interactions and order data from multiple channels into one simple platform.
4. [HelpDesk Pro](https://www.capterra.co.uk/software/1077292/HelpDesk-Pro) (0 reviews) — HelpDesk Pro is free help desk software with smart ticketing, technician tools, and analytics to enhance customer support.
5. [Wokay](https://www.capterra.co.uk/software/1081996/Wokay) (0 reviews) — Wokay turns conversations into actionable tasks, helping teams manage internal requests, track work, and resolve issues faster in one w
6. [HelpLane](https://www.capterra.co.uk/software/1082498/HelpLane) (0 reviews) — HelpLane is a customer support software that provides a unified inbox, automation, and self-service tools for personalized assistance.
7. [Relay](https://www.capterra.co.uk/software/1086115/Relay) (0 reviews) — AI-native help desk software with smart ticket routing, multi-channel inbox, knowledge base, workflow automation, and analytics for sma
8. [Desk.Help](https://www.capterra.co.uk/software/1087409/Desk-Help) (0 reviews) — Desk.Help is an AI-powered customer support software that creates FAQs, documentation, and chatbots to deliver instant assistance.
9. [SupportLayer](https://www.capterra.co.uk/software/1094573/SupportLayer) (0 reviews) — SupportLayer is helpdesk software with SLAs, roles, and live chat — every feature included, no tiers. From $12/agent. First agent free.
10. [SoftDesk](https://www.capterra.co.uk/software/1094749/SoftDesk) (0 reviews) — SoftDesk is AI-powered customer support software that manages chat and email inquiries around the clock with a single agent.

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## Related Categories

- [Live Chat Software](https://www.capterra.co.uk/directory/30797/live-chat/software)
- [Service Desk Software](https://www.capterra.co.uk/directory/31027/service-desk/software)
- [Issue Tracking Software](https://www.capterra.co.uk/directory/30675/issue-tracking/software)
- [Knowledge Base Software](https://www.capterra.co.uk/directory/32454/knowledge-base/software)
- [ITSM Tools](https://www.capterra.co.uk/directory/30676/itsm/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/directory/30008/help-desk/software)
- [All Categories](https://www.capterra.co.uk/directory)

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