---
description: Compare the best Knowledge Management Software in the UK. Capterra offers the most comprehensive reviews from verified users, prices, and a complete description of all relevant features. Use our filters to find the best rated software for your business needs.
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title: Knowledge Management Software - Price Comparison & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](https://www.capterra.co.uk/directory/30094/knowledge-management/software)

# Knowledge Management Software

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> Knowledge Management software provides organisations with a centralised database to store important information in various file formats, such as text documents, spreadsheets, audio files, and video files. Business information stored within a knowledge management system can be shared internally and externally, allowing easy access to employees and customers. Organisations benefit from tools for knowledge management to help make more effective use of the abundance of available information and reduce unnecessary friction as much as possible. Typical features of knowledge management systems include knowledge base management, full-text search, a self-service portal, text editing, and cataloguing and categorisation. Knowledge Management software is related to Knowledge Base software, Business Intelligence software and Document Management software. Compare product reviews and features to help find the best Knowledge Management Software for your business in the UK.

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## Products

1. [Helpjuice](https://www.capterra.co.uk/software/130533/helpjuice) — 4.7/5 (102 reviews) — Knowledge Base Software Designed To Reduce Support. Fully brandable, includes Analytics, Instant Intelligent Search, Multiple Languages
2. [Zoho Desk](https://www.capterra.co.uk/software/169505/zoho-desk) — 4.5/5 (2211 reviews) — With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's.
3. [Axero](https://www.capterra.co.uk/software/129326/axero) — 4.5/5 (87 reviews) — Unlock your company’s knowledge by centralizing files and platforms in one integrated knowledge management software. AI-powered search.
4. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4072 reviews) — Zendesk offers a smart knowledge base for self-service that integrates seamlessly into it's help desk software.
5. [Confluence](https://www.capterra.co.uk/software/136446/confluence) — 4.5/5 (3663 reviews) — Confluence makes information accessible company-wide. Capture, organize, and share key updates so everyone stays informed.
6. [HappyFox Help Desk](https://www.capterra.co.uk/software/83211/happyfox) — 4.6/5 (92 reviews) — A knowledge management help desk software that helps you remove clutter and manage your customer support queries easily.
7. [Universal Knowledge](https://www.capterra.co.uk/software/39188/kps-knowledge-management-software) — 4.6/5 (13 reviews) — Flexible, configurable and competitively priced, KPSOL provides out of the box, multi use comprehensive knowledge management software.
8. [Document360](https://www.capterra.co.uk/software/177031/document360) — 4.7/5 (290 reviews) — AI-Powered Knowledge Management for seamless knowledge transfer and reduced information silos.
9. [Shelf](https://www.capterra.co.uk/software/146524/shelf) — 4.8/5 (106 reviews) — Shelf is \#1 for knowledge management platform on Gartner Digital for 3 straight years providing high impact GenAI KM solutions.
10. [BlueSpice](https://www.capterra.co.uk/software/169097/bluespice-mediawiki) — 4.3/5 (22 reviews) — BlueSpice is the enterprise distribution of the famous Wikipedia software MediaWiki, that allows optimized agile knowledge management.
11. [Hub](https://www.capterra.co.uk/software/167289/hub) — 4.5/5 (29 reviews) — Create a single source of truth with HUB. Connect your teams, tech and resources in one digital workplace, for a smarter way to work.
12. [Freshdesk](https://www.capterra.co.uk/software/124981/freshdesk) — 4.5/5 (3409 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
13. [TextExpander](https://www.capterra.co.uk/software/180916/textexpander) — 4.7/5 (63 reviews) — TextExpander helps businesses eliminate recurring writing tasks, create snippets, correct spellings, share content, and more.
14. [Happeo](https://www.capterra.co.uk/software/176777/happeo) — 4.6/5 (38 reviews) — Happeo is the trusted solution to information chaos, helping companies to move fast while staying in control.
15. [KMS Lighthouse](https://www.capterra.co.uk/software/162694/lighthouse-desktop) — 4.5/5 (20 reviews) — KMS Lighthouse is a leading provider of cutting-edge knowledge management solutions.
16. [Haiilo](https://www.capterra.co.uk/software/1029948/haiilo) — 4.3/5 (31 reviews) — AI-powered knowledge management that helps employees find, share, and use information faster in one central hub.
17. [The Generator](https://www.capterra.co.uk/software/148200/the-generator) (0 reviews) — An effective eLearning authoring and publishing tool, that allows for collaborative JIT training creation
18. [Aha\!](https://www.capterra.co.uk/software/144020/aha) — 4.7/5 (561 reviews) — Aha\! Knowledge is the product information hub — share all of your documents in a central place.
19. [Elium](https://www.capterra.co.uk/software/154732/elium) — 4.8/5 (41 reviews) — Elium brings AI-powered knowledge management to global operations or customer services. Integrated, secure, flexible and scalable.
20. [Yonyx](https://www.capterra.co.uk/software/130406/agi-self-service) — 4.7/5 (256 reviews) — Decision tree driven interactive guides that plug into most KB \& CRM systems. Follow business processes in an interactive manner.
21. [Lessons Learned Database](https://www.capterra.co.uk/software/146933/lessons-learned-database) — 4.5/5 (2 reviews) — A database for storing and searching for lessons learned and best practices.
22. [Slack](https://www.capterra.co.uk/software/135003/slack) — 4.7/5 (24046 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
23. [Wix](https://www.capterra.co.uk/software/169007/wix) — 4.4/5 (10606 reviews) — Wix is a website builder letting users create professional sites without coding using templates, AI tools, and business solutions.
24. [monday.com](https://www.capterra.co.uk/software/147657/monday-com) — 4.6/5 (5726 reviews) — Create a dynamic informational database your whole team can contribute to while they work with flexible knowledge management software.
25. [Microsoft SharePoint](https://www.capterra.co.uk/software/1167/sharepoint) — 4.4/5 (5413 reviews) — Content management solution that helps businesses with desktop sharing and viewing, text annotations, instant messaging, and whiteboard

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## Related Categories

- [Content Management Systems](https://www.capterra.co.uk/directory/10007/content-management/software)
- [Document Management Software](https://www.capterra.co.uk/directory/30063/document-management/software)
- [Collaboration Software](https://www.capterra.co.uk/directory/15/collaboration/software)
- [Knowledge Base Software](https://www.capterra.co.uk/directory/32454/knowledge-base/software)
- [Help Desk Software](https://www.capterra.co.uk/directory/30008/help-desk/software)

## Links

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Built as a central hub for company knowledge, Haiilo makes it easy for employees to find, share, and use the information they need to do their jobs.\n\nInstead of knowledge being buried across folders, emails, and tools, Haiilo brings everything together in one searchable platform. With powerful search, structured knowledge spaces, and 135+ integrations, employees can quickly access policies, resources, and expertise from anywhere.\n\nHaiilo also enables teams to capture and share knowledge across the organization, reducing silos and preventing knowledge loss. With personalized content, built-in analytics, and AI-powered insights, you can understand what information employees need most and continuously improve how knowledge flows across your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d5e39c52-4e42-492e-920b-0ca275d08abb.png","url":"https://www.capterra.co.uk/software/1029948/haiilo","@type":"ListItem"},{"name":"The Generator","position":17,"description":"The Generator is Global eTraining's powerful course builder to create quick, intuitive e-learning modules that will run on any LMS, can be translated to any language and can be updated in real-time. Create learning content for proprietary software, employee onboarding, compliance, health and safety, human resources, quality control, and more. Share more information across your organization with The Generator, so you can capture, manage, and transfer the most pertinent information with ease.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2bacbce5-8635-450a-b1f5-1e098e202233.png","url":"https://www.capterra.co.uk/software/148200/the-generator","@type":"ListItem"},{"name":"Aha!","position":18,"description":"Aha! Knowledge is the product information hub. Centralize your documentation so colleagues and customers can easily access the product resources they need to be successful. It also includes built-in whiteboard capabilities, so you can add visual diagrams. Use AI to quickly draft high-quality content and choose from more than 100 expertly-crafted templates for every aspect of product development — or create your own — to capture information in a consistent way.\nUse Aha! Knowledge as a seamlessly integrated part of Aha! Roadmaps to document all of your product information alongside your strategic plans.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/29fbb3ae-ce4d-4596-93d4-5a49d4cfdadc.png","url":"https://www.capterra.co.uk/software/144020/aha","@type":"ListItem"},{"name":"Elium","position":19,"description":"Elium is an award-winning European B2B SaaS solution revolutionising knowledge management (KM) since 2008 - bringing together knowledge, AI and collaboration.\n\nWe offer two core solutions: Elium Hub, a knowledge hub for global operations, and Elium Desk, tailored for customer service departments. \n\nBoth solutions offer capabilities to accelerate content creation, access, centralisation, quality, communication, and orchestration at scale. Integrated with M365, SharePoint, Teams, Google, Slack and Customer Service tools such as Zendesk, Salesforce, Intercom or Easyvista, Elium fits seamlessly within your ecosystem.\n\nTrusted by over 150 leading organisations, including BCG, BNP Paribas, L'Oréal, Vinci or FnacDarty, Elium supports user bases from 100 to 10,000+. As a 100% European company, we’re ISO27001 certified and provide multi-infrastructure setups across Azure, GCP, and SecNumCloud for enhanced security.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0c1a3d9b-2189-4106-b4b2-945249ec3494.png","url":"https://www.capterra.co.uk/software/154732/elium","@type":"ListItem"},{"name":"Yonyx","position":20,"description":"Business processes are hard to follow as KB articles. Flowchart view of a business process often lacks details necessary at each step. Using Yonyx, your subject matter experts can create decision tree driven interactive guides that users can traverse interactively - be it for troubleshooting, customer service, telemarketing or for customer self service. \n\nYonyx integrates with most KBs and CRM platforms. Yonyx also provides analytics as users traverse along various paths through such guides.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5b307d20-0f07-43d7-ab02-81646f8bb34c.png","url":"https://www.capterra.co.uk/software/130406/agi-self-service","@type":"ListItem"},{"name":"Lessons Learned Database","position":21,"description":"Have you ever attended an After Action Review, Hotwash or other recap of an important project, event or training and wondered how the important lessons and best practices were captured and made available for use in the future? Most often this information is lost as soon as the meeting is over or is never recalled for future use. The Secutor Solutions Lessons Learned Database provides a repository in which this knowledge can be captured and maintained for future use.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c15e8891-cccc-4a0c-9ac7-2004854519f6.png","url":"https://www.capterra.co.uk/software/146933/lessons-learned-database","@type":"ListItem"},{"name":"Slack","position":22,"description":"Slack is a collaborative work management platform that centralizes people, projects, tools, and AI agents to streamline workflows. It enables teams to communicate through channels, real-time messaging, and Huddles for audio/video meetings. Slack Connect allows collaboration with external partners.\nThe platform includes customizable templates, Canvas documents, and Lists for project management. Its file sharing and integration with many apps allow users to connect tools and automate tasks using Workflow Builder. AI-powered tools like Slackbot and Agentforce provide assistance, summarizing information and enhancing efficiency.\nSecurity features include Enterprise Key Management and Slack Atlas for data protection and compliance. Slack helps teams work more collaboratively and productively in modern work environments.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/91f64896-759a-41ae-8d14-d540f90c5870.png","url":"https://www.capterra.co.uk/software/135003/slack","@type":"ListItem"},{"name":"Wix","position":23,"description":"Wix is a website builder that enables users to create professional websites without coding knowledge. The platform features a drag-and-drop interface and an extensive library of customizable templates. Its AI-powered builder generates functional sites based on user input, streamlining the creation process. Advanced design tools allow users to add animations, scroll effects, and interactive elements.\n\nThe platform integrates business tools including ecommerce capabilities, scheduling features, blogging functionality, and marketing tools for SEO, social media, and email campaigns. A mobile app provides management capabilities from anywhere. Wix delivers reliable uptime, enterprise-grade security, and built-in SEO tools. The platform combines intuitive design capabilities, AI technology, and comprehensive business solutions in one package.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/868db486-b684-43a7-827e-5e14b017756d.png","url":"https://www.capterra.co.uk/software/169007/wix","@type":"ListItem"},{"name":"monday.com","position":24,"description":"Create a dynamic informational database your whole team can contribute to while they work with flexible knowledge management software. That way, important material never gets lost when people move between teams or roles, and your team guidelines and enablement documents are always up-to-date. Then easily navigate your knowledge base with custom statuses, hashtags, and filters to find exactly what you need in seconds.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/464cd3be-e2b8-4f9b-a572-577e31770f58.png","url":"https://www.capterra.co.uk/software/147657/monday-com","@type":"ListItem"},{"name":"Microsoft SharePoint","position":25,"description":"Content management solution that helps businesses with desktop sharing and viewing, text annotations, instant messaging, and whiteboard editing.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9e9ca41d-839b-478a-8689-5af7e6b22439.png","url":"https://www.capterra.co.uk/software/1167/sharepoint","@type":"ListItem"}],"numberOfItems":25}
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