---
description: Compare the best IVR Software in the UK. Capterra offers the most comprehensive reviews from verified users, prices, and a complete description of all relevant features. Use our filters to find the best rated software for your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: IVR Software - Price Comparison & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [IVR Software](https://www.capterra.co.uk/directory/30231/ivr/software)

# IVR Software

Canonical: https://www.capterra.co.uk/directory/30231/ivr/software

Page: 1 / 10\
Next: [Next page](https://www.capterra.co.uk/directory/30231/ivr/software?page=2)

> Interactive Voice Response (IVR) software, allows call centers, help desks and other organizations to create menus which the caller can navigate using spoken commands or their telephone keys.  IVR software is mainly used for systems that allow callers to select information or enter data without the need for assistance.  IVR systems can also be used to route callers to the appropriate department within an organization, based on their answers to qualifying questions.

-----

## Products

1. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4072 reviews) — Zendesk offers a fully integrated call center built right into its support platform.
2. [Aircall](https://www.capterra.co.uk/software/144486/aircall) — 4.2/5 (458 reviews) — Stop wasting your team's precious call time doing something an IVR menu can handle better.
3. [CloudTalk](https://www.capterra.co.uk/software/182004/cloudtalk) — 4.4/5 (268 reviews) — CloudTalk is an AI-powered, cloud-based call center software for sales and customer service teams. Start your FREE 14-day trial today\!
4. [JustCall](https://www.capterra.co.uk/software/157853/justcall) — 4.1/5 (223 reviews) — Customize IVR menus, route calls instantly, reduce wait times, automate queries, and personalize customer interactions 24/7.
5. [Ringover](https://www.capterra.co.uk/software/169627/ringover) — 4.7/5 (858 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
6. [VoiceGuide IVR](https://www.capterra.co.uk/software/59009/voiceguide-ivr) — 5.0/5 (2 reviews) — Inbound/Outbound IVR and ACD Software. Highly configurable. Integrates well with existing systems. Easy to deploy \& Easy to manage.
7. [VoIPstudio](https://www.capterra.co.uk/software/162502/voipstudio) — 4.7/5 (55 reviews) — Award-winning VoIP Solution with IVR capabilities. +40 advanced features. Improve your customer experience and never miss a call.
8. [RingByName](https://www.capterra.co.uk/software/169306/ringbyname) — 4.6/5 (69 reviews) — RingByName is a powerful cloud phone service designed to make your business more efficient and save you money.
9. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1753 reviews) — Award-winning help desk, call center and IVR software, easy to use from the start. Try it with a free 1-month trial.
10. [RingEX](https://www.capterra.co.uk/software/132178/ringcentral-mvp) — 4.2/5 (1201 reviews) — Complete cloud phone system that is easy to set up and easy to manage.
11. [Bitrix24](https://www.capterra.co.uk/software/113540/bitrix24) — 4.2/5 (984 reviews) — Bitrix24 \#1 free business phone system and CRM in one used by 15 million businesses worldwide
12. [Talkdesk](https://www.capterra.co.uk/software/132852/talkdesk) — 4.5/5 (732 reviews) — Talkdesk is an enterprise cloud contact center platform that empowers companies to make customer experience a competitive advantage.
13. [VoIP.ms](https://www.capterra.co.uk/software/203084/voip-ms) — 4.8/5 (697 reviews) — Complete self-serve communication platform offering a Hosted Phone Solution and SIP Trunking with a Pay-as-You-Go pricing.
14. [CallHippo](https://www.capterra.co.uk/software/159578/callhippo) — 4.4/5 (675 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
15. [GoTo Connect](https://www.capterra.co.uk/software/163604/goto-connect) — 4.5/5 (668 reviews) — GoTo makes IT and business communication easy so its customers can do what matters most.
16. [Weave](https://www.capterra.co.uk/software/141842/weave) — 4.3/5 (668 reviews) — Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.
17. [CXone Mpower](https://www.capterra.co.uk/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
18. [Twilio](https://www.capterra.co.uk/software/180158/twilio-communications-platform) — 4.4/5 (501 reviews) — Build an IVR system to precisely route calls using speech recognition and DTMF tones, update on demand and pay-as-you-go pricing.
19. [Five9](https://www.capterra.co.uk/software/132405/five9) — 4.2/5 (481 reviews) — Cloud Contact Center with Practical AI - Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations.
20. [8x8 Work](https://www.capterra.co.uk/software/187525/virtual-office) — 4.1/5 (309 reviews) — 8x8 Work: All-in-one collaboration hub - phone, video, messaging. Secure, unified communication for all, anytime, anywhere.
21. [Kixie PowerCall](https://www.capterra.co.uk/software/135636/kixie-powercall) — 4.6/5 (293 reviews) — Kixie is an AI-powered revenue communications platform that enhances calling and texting for optimal performance and efficiency.
22. [Genesys Cloud CX](https://www.capterra.co.uk/software/21409/genesys-cloud) — 4.3/5 (262 reviews) — Build self-service menus and flows for voice, email, chat and texts using an intuitive drag-and-drop designer you can easily control.
23. [RingCX](https://www.capterra.co.uk/software/154951/ringcentral-contact-center) — 4.2/5 (253 reviews) — RingCX is an AI-powered contact center: simple to use and easy to deploy.
24. [Zoom Phone](https://www.capterra.co.uk/software/208535/zoom-phone) — 4.5/5 (243 reviews) — Built on Zoom's platform, Zoom's full-featured cloud phone consolidates business communication and collaboration into a single system.
25. [Workiz](https://www.capterra.co.uk/software/147525/workiz) — 4.4/5 (218 reviews) — Cloud-based and AI-enabled FSM platform with Genius tools that assist with scheduling, invoicing, reporting, dispatching, and more.

-----

Page: 1 / 10\
Next: [Next page](https://www.capterra.co.uk/directory/30231/ivr/software?page=2)

## Related Categories

- [VoIP Phone Systems](https://www.capterra.co.uk/directory/31101/business-phone-systems/software)
- [VoIP Software](https://www.capterra.co.uk/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.co.uk/directory/30533/call-recording/software)
- [Telephony Software](https://www.capterra.co.uk/directory/30084/telephony/software)
- [Call Centre Software](https://www.capterra.co.uk/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/directory/30231/ivr/software)
- [All Categories](https://www.capterra.co.uk/directory)

## This page is available in the following languages

| Locale | URL |
| da | <https://www.capterra.dk/directory/30231/ivr/software> |
| de | <https://www.capterra.com.de/directory/30231/ivr/software> |
| de-AT | <https://www.capterra.at/directory/30231/ivr/software> |
| de-CH | <https://www.capterra.ch/directory/30231/ivr/software> |
| en | <https://www.capterra.com/ivr-software/> |
| en-AE | <https://www.capterra.ae/directory/30231/ivr/software> |
| en-AU | <https://www.capterra.com.au/directory/30231/ivr/software> |
| en-CA | <https://www.capterra.ca/directory/30231/ivr/software> |
| en-GB | <https://www.capterra.co.uk/directory/30231/ivr/software> |
| en-IE | <https://www.capterra.ie/directory/30231/ivr/software> |
| en-IL | <https://www.capterra.co.il/directory/30231/ivr/software> |
| en-IN | <https://www.capterra.in/directory/30231/ivr/software> |
| en-NZ | <https://www.capterra.co.nz/directory/30231/ivr/software> |
| en-SG | <https://www.capterra.com.sg/directory/30231/ivr/software> |
| en-ZA | <https://www.capterra.co.za/directory/30231/ivr/software> |
| es | <https://www.capterra.es/directory/30231/ivr/software> |
| es-AR | <https://www.capterra.com.ar/directory/30231/ivr/software> |
| es-CL | <https://www.capterra.cl/directory/30231/ivr/software> |
| es-CO | <https://www.capterra.co/directory/30231/ivr/software> |
| es-CR | <https://www.capterra.co.cr/directory/30231/ivr/software> |
| es-DO | <https://www.capterra.do/directory/30231/ivr/software> |
| es-EC | <https://www.capterra.ec/directory/30231/ivr/software> |
| es-MX | <https://www.capterra.mx/directory/30231/ivr/software> |
| es-PA | <https://www.capterra.com.pa/directory/30231/ivr/software> |
| es-PE | <https://www.capterra.pe/directory/30231/ivr/software> |
| fi | <https://www.capterra.fi/directory/30231/ivr/software> |
| fr | <https://www.capterra.fr/directory/30231/ivr/software> |
| fr-BE | <https://fr.capterra.be/directory/30231/ivr/software> |
| fr-CA | <https://fr.capterra.ca/directory/30231/ivr/software> |
| fr-LU | <https://www.capterra.lu/directory/30231/ivr/software> |
| it | <https://www.capterra.it/directory/30231/ivr/software> |
| ja | <https://www.capterra.jp/directory/30231/ivr/software> |
| ko | <https://www.capterra.co.kr/directory/30231/ivr/software> |
| nb | <https://www.capterra.no/directory/30231/ivr/software> |
| nl | <https://www.capterra.nl/directory/30231/ivr/software> |
| nl-BE | <https://www.capterra.be/directory/30231/ivr/software> |
| pl | <https://www.capterra.pl/directory/30231/ivr/software> |
| pt | <https://www.capterra.com.br/directory/30231/ivr/software> |
| pt-PT | <https://www.capterra.pt/directory/30231/ivr/software> |
| sv | <https://www.capterra.se/directory/30231/ivr/software> |
| tr | <https://www.capterra.web.tr/directory/30231/ivr/software> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.uk/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"Capterra UK","url":"https://www.capterra.co.uk/","@id":"https://www.capterra.co.uk/#website","@type":"WebSite","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"potentialAction":{"query":"required","target":"https://www.capterra.co.uk/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"IVR Software","description":"Compare the best IVR Software in the UK. Capterra offers the most comprehensive reviews from verified users, prices, and a complete description of all relevant features. Use our filters to find the best rated software for your business needs.","url":"https://www.capterra.co.uk/directory/30231/ivr/software","about":{"@id":"https://www.capterra.co.uk/directory/30231/ivr/software#itemlist"},"breadcrumb":{"@id":"https://www.capterra.co.uk/directory/30231/ivr/software#breadcrumblist"},"@id":"https://www.capterra.co.uk/directory/30231/ivr/software#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"inLanguage":"en-GB","mainEntity":{"@id":"https://www.capterra.co.uk/directory/30231/ivr/software#itemlist"},"publisher":{"@id":"https://www.capterra.co.uk/#organization"}},{"@id":"https://www.capterra.co.uk/directory/30231/ivr/software#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IVR Software","position":2,"item":"https://www.capterra.co.uk/directory/30231/ivr/software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"IVR Software - Price Comparison &amp; Reviews - Capterra UK 2026","@context":"https://schema.org","@id":"https://www.capterra.co.uk/directory/30231/ivr/software#itemlist","@type":"ItemList","itemListElement":[{"name":"Zendesk Suite","position":1,"description":"Zendesk offers a fully integrated call center built right into its support platform. Agents can handle calls in the same workspace as all other channels. This cloud based support platform gives them full context on customer history to help resolve the most complex and urgent issues faster. Teams that use Zendesk see a 20% reduction in support costs and a 27% increase in agent productivity. If you already have a call center, you can seamlessly integrate it with an API connection to our help desk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.co.uk/software/164283/zendesk","@type":"ListItem"},{"name":"Aircall","position":2,"description":"Stop wasting your team's precious call time doing something an IVR menu can handle better. Aircall's instant IVR solution allows you to quickly set up your ideal welcome message and call routing options with an easy-to-use drag and drop admin interface. Join 22,000+ companies that trust Aircall to strengthen their customer relationships with first-class call center features like: intelligent AI agents, SMS, advanced call routing, analytics, AI-powered call coaching, live feed, and other collaborative features.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cc9c553a-b0c5-4095-b932-9ce0c85e3255.png","url":"https://www.capterra.co.uk/software/144486/aircall","@type":"ListItem"},{"name":"CloudTalk","position":3,"description":"Maximize your agent's potential with CloudTalk's powerful IVR solution!\n\nWith 80+ advanced calling features and 80+ CRM and helpdesk integrations (including HubSpot, Salesforce, and Pipedrive), CloudTalk offers an AI Voice Agent and AI-powered features that help agents automate their daily workflows and boost efficiency.\n\nBenefit from global coverage across 160+ countries, exceptional call quality and AI Conversational Intelligence that turns every conversation into actionable insights. Trusted by 4,000+ companies like Nokia, Glovo, and Valutico.\n\nStart your FREE 14-day trial today and experience the future of AI-driven calling.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/32f5ff6c-ec9b-48c5-900a-d7d82331f288.png","url":"https://www.capterra.co.uk/software/182004/cloudtalk","@type":"ListItem"},{"name":"JustCall","position":4,"description":"JustCall’s multi-level IVR makes it easy for customers to get the answers they need on the first call. Create intuitive menus that route calls to the right team, reduce wait times, and automate routine requests for 24/7 support, no live agent required.\n\nSet up in just 5 minutes and keep every conversation on track with smarter call flows. With JustCall, you can manage customer communication and workflow automation on one simple platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1acfb633-088b-45d2-a490-0a38fc8bb5af.png","url":"https://www.capterra.co.uk/software/157853/justcall","@type":"ListItem"},{"name":"Ringover","position":5,"description":"Interactive Voice Response (IVR). Press 1 for Sales, Press 2 for... Ringover's key-based call routing allows you to efficiently direct your callers to the exact department or employee they are trying to reach or enable the caller to hear messages with the information they require such as office hours, FAQs and contact details. Integrate and make calls from your CRM. From only £17 per month.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/48e316be-9d0e-4219-a291-4a0d3e0719b1.png","url":"https://www.capterra.co.uk/software/169627/ringover","@type":"ListItem"},{"name":"VoiceGuide IVR","position":6,"description":"Fully featured Inbound/Outbound IVR and ACD.\n\nEasy to deploy. Easy to manage. Ready to use IVR function modules let you create and administer IVR callflows without programming.\n\nGraphical callflow designer. Advanced outbound campaign management GUIs. \n\nHighly configurable. Integrates well with existing systems. \n\nCost-effective for smaller installations while providing option to scale up at any time.\n\nFree evaluation download available.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d0248201-836b-4820-a749-9290d40f01e3.png","url":"https://www.capterra.co.uk/software/59009/voiceguide-ivr","@type":"ListItem"},{"name":"VoIPstudio","position":7,"description":"International award-winning Cloud PBX VoIP Solution with IVR capabilities that helps small and medium-sized businesses to professionally manage inbound calls and direct them instantly to the right person. Improve your customer experience and never miss a call. Easy setup. More than 40 advanced features: Conferencing | Call Forwarding | Unlimited Recording | CTI Integrations. Omnichannel 24/7 support service. VoIPstudio enables businesses to be more productive. Thousands of customers trust us!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d27fa623-4636-4888-bb15-924967bfaf57.png","url":"https://www.capterra.co.uk/software/162502/voipstudio","@type":"ListItem"},{"name":"RingByName","position":8,"description":"RingByName is way more than a business phone service. It combines first-class hosted phone service with powerful Unified Communications tools to help you win and keep more customers. It boasts powerful UCaaS features and built-in customer contact center and journey management tools, as well as cutting-edge features such as desktop and mobile collaboration tools - videos, chat, SMS and file sharing.  Our goal is to help businesses build better relationships with their customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/718ebe2a-a548-4854-84d7-4ebce3a8272b.png","url":"https://www.capterra.co.uk/software/169306/ringbyname","@type":"ListItem"},{"name":"LiveAgent","position":9,"description":"LiveAgent's cloud-based call center solution helps you integrate an inbound call center functionality into an all-in-one multi-channel help desk software. \n\nCentralize phone calls from your website or landline into a single platform. Choose your VoIP provider, connect unlimited SIP trunks and local numbers, set up multi-level IVR, route callers, and record unlimited calls.\n\n With LiveAgent, providing excellent customer service is easy. \n\nStart your 30 day free trial, no credit card required.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.co.uk/software/102188/liveagent","@type":"ListItem"},{"name":"RingEX","position":10,"description":"RingEX is a cloud-based business communications system with enterprise-grade voice, fax, text, online meetings, conferencing, and collaboration.\n\nWith RingEX, you can easily connect your office, remote and mobile employees under one phone system, regardless of their location.\n\nUnlike expensive, conventional phone systems, RingEX is purchased, activated, set up, and managed online, which means we manage it and you use it.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3766495d-3c37-44ed-ae0c-4ccd24835955.png","url":"https://www.capterra.co.uk/software/132178/ringcentral-mvp","@type":"ListItem"},{"name":"Bitrix24","position":11,"description":"Bitrix24 #1 free business phone system and CRM in one. Inbound and outbound calls, IVR, telemarketing, robocalling, voice mail, call recording, call routing, domestic and international phone number rental. Used by over 15 million businesses worldwide!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.capterra.co.uk/software/113540/bitrix24","@type":"ListItem"},{"name":"Talkdesk","position":12,"description":"Talkdesk Enterprise Contact Center Platform empowers companies to make customer experience a competitive advantage. With enterprise class performance, consumer-like ease of use and robust IVR capabilities, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings. Over 1,400 innovative enterprises around the world rely on Talkdesk to power their customer interactions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/af9001c5-04d1-4792-a867-0f398f0658c7.png","url":"https://www.capterra.co.uk/software/132852/talkdesk","@type":"ListItem"},{"name":"VoIP.ms","position":13,"description":"VoIP.ms is a Canadian voice-over-internet protocol (VoIP) bring-your-own-device provider headquartered in Canada. VoIP.ms provides a vast range of standard telephony features, as well as enhanced communication features to simplify both business and residential communications such as local DID numbers in 60+ countries. It offers Free Porting across US and Canada for local & toll-free DIDs with termination (outgoing calls) in over 125 countries across the globe.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/edb3a1ce-4664-442a-945d-d1c3d5975192.png","url":"https://www.capterra.co.uk/software/203084/voip-ms","@type":"ListItem"},{"name":"CallHippo","position":14,"description":"CallHippo is a modern business phone system that helps users connect with the customers. It is easy-to-use platform that offers various features, including power dialer and automatic call distribution. Reporting and integrations enable sales and service teams to have effective conversations with customers. \n\nCallHippo's omnichannel platform unifies customer interactions across voice, chat, and email, offering workflow automation and team performance analytics. It also integrates with CRMs and other business tools to streamline workflows and provide insights.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0933a2a1-8401-453d-9b22-6ac653d9cba1.png","url":"https://www.capterra.co.uk/software/159578/callhippo","@type":"ListItem"},{"name":"GoTo Connect","position":15,"description":"GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone. For as low as $19.95 a month, GoToConnect eliminates the hassle and expense of managing multiple collaboration solution providers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/420d013e-1667-4846-a909-0e533179fe7d.jpeg","url":"https://www.capterra.co.uk/software/163604/goto-connect","@type":"ListItem"},{"name":"Weave","position":16,"description":"Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local healthcare providers attract, communicate with and engage patients to grow their practice. To learn more, visit getweave.com.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f866df19-0655-4a33-947d-01d010d95326.png","url":"https://www.capterra.co.uk/software/141842/weave","@type":"ListItem"},{"name":"CXone Mpower","position":17,"description":"NICE CXone Mpower is a cloud platform with native applications for ACD/IVR, omnichannel routing, workforce engagement management, knowledge management, digital and self-service channels, interaction analytics, and AI models for automation and continuous improvement. \n\nWith NICE CXone Mpower, organizations can orchestrate every type of interaction—from voice and digital messaging to chatbots and social media—and deliver AI-driven experiences with Enlighten, proprietary AI developed specifically to optimize CX.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.capterra.co.uk/software/134775/incontact-call-center-software","@type":"ListItem"},{"name":"Twilio","position":18,"description":"Twilio APIs let you update your phone menu on demand, with full control of your phone tree and routing logic. Create custom greetings, collect speech and DTMF input, and route callers to the best available agent, all with pay-as-you-go pricing.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5f8535c3-3270-467d-a3bf-db8b9a2d0fc3.png","url":"https://www.capterra.co.uk/software/180158/twilio-communications-platform","@type":"ListItem"},{"name":"Five9","position":19,"description":"Five9 Intelligent Virtual Agent (IVA) leverages conversational AI technology to deliver answers to common questions. Five9 IVA helps businesses with high call volumes augment their agent teams with a digital workforce to handle routine inquiries.\nWith Five9 IVA you can build self-service applications that use the most powerful conversational AI engines.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.capterra.co.uk/software/132405/five9","@type":"ListItem"},{"name":"8x8 Work","position":20,"description":"8x8 Work is an all-in-one collaboration hub for phone, video, and messaging. It brings robust and secure unified communication and collaboration experiences to every employee, with the convenience of doing more from anywhere on any device. 8x8 Work gives your business a competitive advantage with a modern cloud-based phone system that includes enterprise-grade cloud PBX with auto-attendant, voicemail, flexible call flows and global coverage.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/46c0dfbb-a04f-46a4-a2ac-44633e25dc55.png","url":"https://www.capterra.co.uk/software/187525/virtual-office","@type":"ListItem"},{"name":"Kixie PowerCall","position":21,"description":"Kixie is an AI-powered revenue communications platform that enhances calling and texting for sales, marketing, and customer success teams. It seamlessly integrates with major CRMs like HubSpot, Salesforce, and Zoho, enabling fast setup and streamlined workflows.\n\nOutbound Sales: Connect Faster\nBoost connection rates by up to 400% with:\n✔️ AI-Powered Local Presence Dialing\n✔️ Multi-Line PowerDialer with AI Voice Detection\n✔️ Spam Risk Mitigation\n\nMarketing: Convert More Leads\nAutomated calling & texting ensure instant engagement and scalable outreach, driving higher conversions.\n\nInbound Sales & CS: Handle Calls Efficiently\n📞 CRM-Based Call Routing\n📩 Group SMS & Auto Responses\n📊 Call Queues\n\nLeadership: Optimize & Scale\nTrack performance with AI-driven insights, call analytics, and live coaching.\n\n🚀 Supercharge your outreach—try Kixie for free today!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2d54b99d-d74d-4a6c-99aa-442524562dba.png","url":"https://www.capterra.co.uk/software/135636/kixie-powercall","@type":"ListItem"},{"name":"Genesys Cloud CX","position":22,"description":"Genesys Cloud is the next-generation, all-in-one cloud contact centre solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communications voice, chat, email, social and more. An intuitive interface makes it easy to use. Rapid innovation ensures you'll exceed customer expectations today and tomorrow. Genesys Cloud is simply powerful and powerfully simple.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.capterra.co.uk/software/21409/genesys-cloud","@type":"ListItem"},{"name":"RingCX","position":23,"description":"Ensure customers reach the right agent every time with skills-based IVR routing that reduces misdirected calls.\nCustomize your IVR menus for different times of day, offering clear, automated responses during and after business hours.\nHelp your customers resolve simple issues on their own and reduce wait times with a self-service IVR system.\nImprove accessibility and create a smoother customer experience by using IVR with AI-driven speech recognition.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/67f5975a-eb78-4c96-bebb-fb1ca434b76a.png","url":"https://www.capterra.co.uk/software/154951/ringcentral-contact-center","@type":"ListItem"},{"name":"Zoom Phone","position":24,"description":"Built on Zoom's easy, reliable, and secure platform, Zooms full-featured cloud phone  consolidates all business communication and collaboration into a single system. Available in 40+ countries, with expandable coverage through a bring-your-own-carrier offering, Zoom Phone supports inbound and outbound calling through the public switched telephone network (PSTN).","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c0f74b52-b239-4a95-9fa6-3741829ef552.jpeg","url":"https://www.capterra.co.uk/software/208535/zoom-phone","@type":"ListItem"},{"name":"Workiz","position":25,"description":"Workiz is a cloud-based and AI-enabled FSM platform that assists with automations. It offers tools such as the Genius Suite, featuring Genius Answering and AI Dispatcher, to streamline operations, boost revenue, and elevate customer experiences. It integrates with third-party solutions such as Angi, Thumbtack, and Google Local Services Ads. It offers real-time communication via the Workiz mobile app. Users can manage their entire business seamlessly by syncing with tools such as QuickBooks, Stripe, and CompanyCam.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3903e9cd-6359-4b8c-8eca-12297c1bf445.jpeg","url":"https://www.capterra.co.uk/software/147525/workiz","@type":"ListItem"}],"numberOfItems":25}
</script>