---
description: Discover and compare ITSM Tools Applications & Tools for Mac. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ITSM Tools for Mac - Price comparison & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [ITSM Tools for Mac](https://www.capterra.co.uk/directory/30676/itsm/software) > [Page 5](https://www.capterra.co.uk/directory/30676/itsm/software?page=5)

# ITSM Tools

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> ITSM software, also known as Information Technology Service Management software, focuses on management of internal and external IT support. These applications guide IT organizations through the planning, design, development, delivery, and support of their services. ITSM solutions encompass such areas as Help Desk and IT Service.

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## Products

1. [DiliGenie](https://www.capterra.co.uk/software/1043238/diligenie) — 5.0/5 (2 reviews) — DiliGenie ITSM Tool manages and improves IT services within an organization, ensuring they meet business needs and objectives.
2. [Nilex Service Platform](https://www.capterra.co.uk/software/167172/nilexpress) — 1.0/5 (1 reviews) — Ticket Management, Asset Management, Service Catalog, Shared Services, Customer Support are just few of solutions that Nilex can offer.
3. [Jetdocs](https://www.capterra.co.uk/software/1014882/jetdocs) — 5.0/5 (1 reviews) — Collaborative ticketing workflows for your internal teams
4. [Matrix42 Enterprise Service Management](https://www.capterra.co.uk/software/1021875/matrix42-service-management) — 5.0/5 (1 reviews) — Everything you need to make your digital workspace secure, automated and service-oriented for your end users in one unified integrated
5. [CommandLink ITSM](https://www.capterra.co.uk/software/1042046/commandlink-itsm) — 5.0/5 (1 reviews) — CommandLink delivers superior software defined network and communication infrastructure by leveraging our proprietary software.
6. [Infraon Infinity](https://www.capterra.co.uk/software/1044708/infraon-infinity) — 5.0/5 (1 reviews) — Infraon Infinity offers a stress-free approach to ITOPs with a modular platform to scale modernization based on growth needs.
7. [Structure PPM](https://www.capterra.co.uk/software/1045797/structure) — 5.0/5 (1 reviews) — Structure: Elevate ITSM. Break silos, streamline workflows, and gain insights with the ultimate Jira project management tool.
8. [USU IT Service Management](https://www.capterra.co.uk/software/147064/usu-valuemation-itsdm) (0 reviews) — USU IT Service Management is a modular, fully ITIL-compliant software suite. It offers everything IT organizsations need.
9. [Odyssey](https://www.capterra.co.uk/software/172479/odyssey) (0 reviews) — Business process management solution that enables organizations to share data across multiple departments, devices, and systems.
10. [Aranda](https://www.capterra.co.uk/software/200943/aranda-service-desk) (0 reviews) — Aranda Software is an IT service management software system that helps companies optimize IT processes and infrastructure.
11. [Invarosoft](https://www.capterra.co.uk/software/214402/invarosoft-cx-platform) (0 reviews) — The Invarosoft® ITSM CX Platform front-ends your ITSM tool to help your IT Team or MSP modernize the end user experience of IT Support.
12. [PC-Duo](https://www.capterra.co.uk/software/1006527/pc-duo) (0 reviews) — PC-Duo is a secure, fast and reliable Remote Support software solution for Enterprises.
13. [sDesk](https://www.capterra.co.uk/software/1021988/sdesk) (0 reviews) — sDesk is a cloud-based IT service management solution that enables businesses to manage incidents, requests, changes, and problems.
14. [KIX](https://www.capterra.co.uk/software/1023292/kix) (0 reviews) — KIX is the open source based service management software for IT service management and technical service.
15. [Tuva IT](https://www.capterra.co.uk/software/1034155/TuvaIT) (0 reviews) — An AI Assistant to automate your IT Service Management
16. [CommandLink SD-WAN](https://www.capterra.co.uk/software/1045261/commandlink-sd-wan) (0 reviews) — CommandLink SD-WAN is a network management solution that helps enterprises manage and optimize WAN performance.
17. [HCL BigFix Service Management](https://www.capterra.co.uk/software/1069725/HCL-SX) (0 reviews) — AI-Powered Service Management. Insightful. Intelligent. Autonomous.
18. [Helpion](https://www.capterra.co.uk/software/1076538/Helpion) (0 reviews) — Cloud-based IT operations tool that streamlines ticket and change management, tracks assets, automates workflows, and creates reports.
19. [Faveo Servicedesk](https://www.capterra.co.uk/software/1079191/Faveo-Servicedesk) (0 reviews) — Faveo Servicedesk Software is an ITIL-based IT service tool offering ticketing, asset management, and remote monitoring features.
20. [BYKT](https://www.capterra.co.uk/software/1085241/BYKT) (0 reviews) — BYKT is IT software using AI, Bayesian inference, and Kepner-Tregoe methods to resolve issues via a conversational interface.

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## Related Categories

- [IT Asset Management Software](https://www.capterra.co.uk/directory/30077/it-asset-management/software)
- [MSP Software](https://www.capterra.co.uk/directory/30921/msp/software)
- [IT Service Software](https://www.capterra.co.uk/directory/30672/it-service/software)
- [Service Desk Software](https://www.capterra.co.uk/directory/31027/service-desk/software)
- [Help Desk Software](https://www.capterra.co.uk/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/directory/30676/itsm/software)
- [All Categories](https://www.capterra.co.uk/directory)

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