---
description: Discover and compare Free Remote Support Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Free Remote Support Software - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Free Remote Support Software](https://www.capterra.co.uk/directory/30928/remote-support/software)

# Remote Support Software

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> Remote Support software helps IT professionals provide remote computer support with tools like screen sharing, text chat, and monitoring. Other features include online meetings and training tools, audio and video recording, and drawing tools. In addition to remote support software, buyers may also be interested in Customer Relationship Management software, Customer Service software, Online CRM software, Knowledge Management software, Call Center software, Help Desk software, Complaint Management software, Issue Tracking software, ITSM software, and Live Chat software.

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## Products

1. [ManageEngine Remote Access Plus](https://www.capterra.co.uk/software/181353/manageengine-remote-access-plus) — 4.6/5 (66 reviews) — Remote Access Plus is a secure remote support solution that lets you remotely govern computers anywhere on the globe
2. [Slack](https://www.capterra.co.uk/software/135003/slack) — 4.7/5 (24244 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
3. [TeamViewer ONE](https://www.capterra.co.uk/software/122252/teamviewer) — 4.6/5 (11646 reviews) — TeamViewer remote support software lets you connect securely to computers, access files and applications, and collaborate.
4. [Webex Suite](https://www.capterra.co.uk/software/733/webex) — 4.4/5 (8405 reviews) — Cloud-based collaboration suite combining meetings, messaging, calling, polling, webinars, whiteboarding, and video messaging in one.
5. [Freshdesk](https://www.capterra.co.uk/software/124981/freshdesk) — 4.5/5 (3494 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
6. [Zoho Desk](https://www.capterra.co.uk/software/169505/zoho-desk) — 4.5/5 (2216 reviews) — Cloud-based help desk that unifies email, chat, phone, and social support into one workspace with automation and self-service tools.
7. [ScreenConnect](https://www.capterra.co.uk/software/147830/ScreenConnect) — 4.7/5 (1903 reviews) — ScreenConnect provides the ability to view and control devices from anywhere there is an Internet connection.
8. [AnyDesk](https://www.capterra.co.uk/software/149595/anydesk) — 4.6/5 (1801 reviews) — AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure Remote Support.
9. [Zoho Assist](https://www.capterra.co.uk/software/181775/zoho-assist) — 4.7/5 (1510 reviews) — Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
10. [Zoho Meeting](https://www.capterra.co.uk/software/202121/zoho-meeting) — 4.6/5 (951 reviews) — A web conferencing solution that empowers you to host interactive online meeting, video conferencing and organize engaging webinars.
11. [JIRA Service Management](https://www.capterra.co.uk/software/138769/jira-service-management) — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
12. [Supremo Remote Desktop](https://www.capterra.co.uk/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews) — Remote support software for IT teams: fix issues instantly or run unattended maintenance, no account or VPN needed for end users.
13. [Action1](https://www.capterra.co.uk/software/180609/action1-rmm) — 4.9/5 (239 reviews) — Action1 reinvents patch management with an infinitely scalable and highly secure platform configurable in 5 minutes that just works.
14. [Iperius Remote](https://www.capterra.co.uk/software/219280/iperius-remote) — 4.3/5 (228 reviews) — Remote access software that helps ITPROS to provide assistance everywhere. Automatic Access, File Transfer, Multiple Connections.
15. [Zight](https://www.capterra.co.uk/software/154298/cloudapp) — 4.6/5 (185 reviews) — Share information faster with visual context. Create, annotate, and share screenshots, videos, screen recordings, GIFs.
16. [RealVNC Connect](https://www.capterra.co.uk/software/173752/vnc-connect) — 4.4/5 (167 reviews) — RealVNC Connect is the secure remote access and support solution, trusted by leading organizations worldwide.
17. [Getscreen.me](https://www.capterra.co.uk/software/202036/getscreen-me) — 4.8/5 (156 reviews) — Getscreen.me perhaps the simplest and most convenient remote access software for administration, technical support and work from home.
18. [Crisp](https://www.capterra.co.uk/software/151292/crisp) — 4.6/5 (148 reviews) — Your all-in-one platform for multi-channel communication to improve your customers' relationship.
19. [Faveo Helpdesk](https://www.capterra.co.uk/software/147036/faveo-helpdesk) — 4.5/5 (118 reviews) — Faveo Helpdesk is a customizable ticketing and customer support software available in cloud, self-hosted, and open-source editions.
20. [HelpWire](https://www.capterra.co.uk/software/169762/helpwire) — 4.9/5 (81 reviews) — Remote access software for Windows, macOS, and Linux. Starts sessions via a link with no credentials and enables unattended access for
21. [AweSun](https://www.capterra.co.uk/software/1011165/awesun) — 4.7/5 (78 reviews) — Awesun Remote - Free \& Fast Remote Control App for Remote Work, Learning and Gaming.
22. [Brosix](https://www.capterra.co.uk/software/188005/brosix) — 4.6/5 (72 reviews) — Business chat that feels like a consumer app, with full admin control and a private space your team actually enjoys using.
23. [SuperOps](https://www.capterra.co.uk/software/1017782/superopsai) — 4.6/5 (65 reviews) — SuperOps is an AI PSA-RMM platform unifying asset management, projects \& docs for MSPs \& IT teams, driving growth.
24. [UltraVNC](https://www.capterra.co.uk/software/194009/ultravnc) — 4.3/5 (44 reviews) — Desktop solution that helps businesses access and control remote PCs, share screens, chat, transfer files, and more.
25. [ManageEngine Password Manager Pro](https://www.capterra.co.uk/software/148038/manageengine-password-manager-pro) — 4.3/5 (24 reviews) — Privileged Password Manager for Enterprises

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## Related Categories

- [Remote Desktop Software](https://www.capterra.co.uk/directory/31955/remote-desktop/software)
- [Remote Work Software](https://www.capterra.co.uk/directory/31855/remote-work/software)
- [Screen Sharing Software](https://www.capterra.co.uk/directory/31738/screen-sharing/software)
- [Customer Service Software](https://www.capterra.co.uk/directory/22/customer-service/software)
- [Collaboration Software](https://www.capterra.co.uk/directory/15/collaboration/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/directory/30928/remote-support/software)
- [All Categories](https://www.capterra.co.uk/directory)

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Centralized endpoint management is tier-based (optional): the license sets how many endpoints the console can monitor and manage.","image":"https://images.g2crowd.com/uploads/product/image/9793050a79f43e891f71f4b7b98f6b2e/supremo.png","url":"https://www.capterra.co.uk/software/177094/supremo-remote-desktop","@type":"ListItem"},{"name":"Action1","position":13,"description":"Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes  — it just works and is always free for the first 200 endpoints, with no functional limits. 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Designed for startups, SMBs, and enterprises alike, Faveo offers cloud-hosted, self-hosted, and open-source editions, ensuring flexibility and control over data.\n\nWith its intuitive interface and scalable architecture, Faveo allows teams to handle support tickets, SLA compliance, knowledge base management, and performance reporting in one centralized platform. The addition of Elea AI brings automation to ticket assignment, categorization, and resolution, reducing response times and improving efficiency.\n\nIt provides multi-channel support (email, chat, and integrations like Whatsapp, Instagram etc), making it easier for businesses to connect with customers. Its customizable workflows, role-based access, and reporting dashboards give organizations full control to align support operations with their business goals.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f5855a0a-b9d5-4c39-9d80-bcc6c0e77c20.png","url":"https://www.capterra.co.uk/software/147036/faveo-helpdesk","@type":"ListItem"},{"name":"HelpWire","position":20,"description":"HelpWire is remote access software for IT teams and technicians providing support across Windows, macOS, and Linux. Sessions start through a link: the remote user joins without creating an account or entering credentials, which reduces the coordination overhead.\n\nHelpWire sessions rely on direct peer-to-peer connections whenever possible, with relay fallback as a backup. For follow-up, unattended access lets technicians return to a device later without the remote user present, including after reboots.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3eb44829-2f63-49ef-9a45-64fdf5bf0acc.png","url":"https://www.capterra.co.uk/software/169762/helpwire","@type":"ListItem"},{"name":"AweSun","position":21,"description":"Awesun Remote is a free all-in-one remote desktop application that allows users to remotely access computers and mobile devices from the phone, tablet, or PC fast and securely.\n\nYou can use Aweray Remote to:\n-Work from home by accessing your PC from anywhere\n-Remotely access/control mobile device on the go\n-Remotely connect to PC games on a mobile device/ another PC \n-Access the unattended devices you managed","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/eeaa5437-aa2f-489c-b360-b539f9a8cadb.png","url":"https://www.capterra.co.uk/software/1011165/awesun","@type":"ListItem"},{"name":"Brosix","position":22,"description":"Brosix is a cloud-based team messaging platform that helps businesses streamline communication in a private, distraction-free environment.\n\nDesigned to be as intuitive as consumer apps, Brosix supports real-time chat, group messaging, file sharing, voice/video calls, screen sharing, and more.\n\nTeams can organize communication with custom chat rooms, message replies, mentions, and labels. A web-based Control Panel allows administrators to manage users, features, permissions, and chat history—without the need for IT support.\n\nBrosix integrates with 5,000+ apps via Zapier, Make, viaSocket, and Integrately, allowing you to automate alerts and updates.\n\nIt runs on Windows, macOS, Linux, Android, iOS, and modern browsers.\n\nSetup takes less than a minute, making it ideal for teams that want to focus on work, not on managing tools.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bf5fead4-2f8e-4913-b1a5-8d6006d3649d.png","url":"https://www.capterra.co.uk/software/188005/brosix","@type":"ListItem"},{"name":"SuperOps","position":23,"description":"SuperOps is an AI-powered, unified PSA-RMM platform designed to streamline operations for modern MSPs and IT Teams. By PSA and RMM functionalities, SuperOps enables MSPs to manage client assets, projects, and documentation from a single, intuitive interface.​\n\nKey Features:\n\nPSA: Enhances client engagement and revenue growth through efficient service delivery.​\n\nRMM: Facilitates effortless management of client assets with proactive monitoring tools.​\n\nIT Documentation: Ensures critical information is organized and easily accessible.​\n\nProject Management: Assists in efficiently handling large-scale projects by breaking them down into manageable milestones.\n\nSuperOps also offers seamless integrations with popular tools like TeamViewer, QuickBooks, Webroot, and Stripe, allowing MSPs and IT Teams to work with their preferred applications within the platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0ecac89a-48b9-4fcf-9933-46db4ca188e6.jpeg","url":"https://www.capterra.co.uk/software/1017782/superopsai","@type":"ListItem"},{"name":"UltraVNC","position":24,"description":"UltraVNC is a free remote desktop software that allows users to remotely access and control Windows PCs over a network or the internet. The open-source program utilizes VNC technology to display one computer's screen on another and provides functionality to control the remote PC with your local mouse and keyboard. UltraVNC offers cross-platform compatibility and includes features like file transfer and encryption.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e63ae926-3e99-41ca-b2b8-d8909362b3c9.png","url":"https://www.capterra.co.uk/software/194009/ultravnc","@type":"ListItem"},{"name":"ManageEngine Password Manager Pro","position":25,"description":"ManageEngine Password Manager Pro is a web-based, privileged password management solution tailored for enterprises. It securely stores and manages sensitive information such as shared passwords, documents, and digital identities. Password Manager Pro is a complete solution to control, manage, monitor, and audit the entire life cycle of privileged access. In a single package, it offers three solutions - privileged account management, remote access management, and privileged session management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b277f6af-1b08-4a21-a0d9-861949693d0f.jpeg","url":"https://www.capterra.co.uk/software/148038/manageengine-password-manager-pro","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/directory/30928/remote-support/pricing/free/software#itemlist","numberOfItems":25}
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