--- description: Discover the benefits and disadvantages of Factorial. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Factorial Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Accounts Payable Software](/directory/30520/accounts-payable/software) > [Factorial](/software/168685/factorial-hr-software) # Factorial Canonical: https://www.capterra.co.uk/software/168685/factorial-hr-software Page: 1 / 14\ Next: [Next page](https://www.capterra.co.uk/software/168685/factorial-hr-software?page=2) > Factorial is the AI-powered business software that takes care of the time-consuming stuff, like hiring, holidays and payroll. > > Verdict: Rated **4.4/5** by 317 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Factorial? Factorial specializes in helping both small and medium-sized as well as enterprise businesses in hospitality construction, healthcare and other industries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 317 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Factorial - **Location**: Barcelona, Spain - **Founded**: 2016 ## Commercial Context - **Starting Price**: £8.00 - **Pricing model**: Per User - **Pricing Details**: £5,25 per employee / month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Catalan, English, French, German, Italian, Portuguese, Spanish - **Available Countries**: Andorra, Argentina, Austria, Belgium, Brazil, Chile, Colombia, Costa Rica, France, Germany, Ireland, Italy, Luxembourg, Mexico, Portugal, Spain, Switzerland, United Kingdom, United States ## Features - Activity Tracking - Applicant Tracking - Approval Process Control - Asset Tracking - Attendance Tracking - Automated Scheduling - Candidate Management - Chat/Messaging - Clock In/Out - Collaboration Tools - Commenting/Notes - Communication Management - Course Management - Course Tracking - Dashboard - Data Import/Export - Direct Deposit - Employee Directory - Endpoint Management - Expense Tracking - Goal Management - Interview Management - Inventory Management - Manager-to-Employee Recognition - Market Data Analysis - Multi-Channel Communication - Online Scheduling - Payroll Reporting - Peer-to-Peer Recognition - Progress Tracking - Project Planning/Scheduling - Project Time Tracking - Publishing/Sharing - Receipt Management - Reporting/Project Tracking - Resume Storage - SaaS Operations Management - Salary Planning - Security Management - Shift Scheduling - Software Management - Strategic Planning - Succession Management - Surveys & Feedback - Tax Compliance - Tests/Assessments - Time Off Management - Time Tracking - Trend Analysis - eCards ... and 126 more features ## Integrations (58 total) - Aircall - Alan - Breezy - Cobee - Desky - Dynamics 365 Business Central - Figures - Gmail - Google Calendar - Google Contacts - Google Docs - Google Workspace - Hrider - Indeed for Employers - JOIN ... and 43 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Accounts Payable Software](https://www.capterra.co.uk/directory/30520/accounts-payable/software) ## Related Categories - [Accounts Payable Software](https://www.capterra.co.uk/directory/30520/accounts-payable/software) - [Project Management Software](https://www.capterra.co.uk/directory/30002/project-management/software) - [Training Software](https://www.capterra.co.uk/directory/10008/training/software) - [Human Resources Software](https://www.capterra.co.uk/directory/5/human-resource/software) - [Workforce Management Software](https://www.capterra.co.uk/directory/30210/workforce-management/software) ## Alternatives 1. [BambooHR](https://www.capterra.co.uk/software/110968/bamboohr) — 4.6/5 (3525 reviews) 2. [Connecteam](https://www.capterra.co.uk/software/153140/connecteam) — 4.6/5 (5304 reviews) 3. [Paylocity](https://www.capterra.co.uk/software/86714/webpay) — 4.3/5 (1890 reviews) 4. [Rippling](https://www.capterra.co.uk/software/172127/rippling) — 4.9/5 (4851 reviews) 5. [Paycom](https://www.capterra.co.uk/software/130949/paycom) — 4.4/5 (1376 reviews) ## Reviews ### "So far, a poor overall experience" — 2.0/5 > **Marc** | *23 March 2026* | Outsourcing/Offshoring | Recommendation rating: 2.0/10 > > **Pros**: Onboarding was excellent and thorough. We were made to feel valued and our issues and questions were dealt with promptly. > > **Cons**: The support and account management post onboarding is very poor. There is a real lack of ease in getting your issues raised and updated on, you need to login to Jira yourself to raise an issue...even though you are using live chat to talk to agents. > > The support is very disjointed, platform has many bugs and issues which support cannot help you with and your named account managers do not communicate or are seemingly there to manage and help. ----- ### "Hasslefree HR tool" — 5.0/5 > **Walker** | *11 August 2024* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Factorial helps us to manage staffs pretty straightforward. > > **Cons**: I have not come accross any major issues as such. ----- ### "The best in personnel management" — 5.0/5 > **Kaylie** | *11 March 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Factorial is a comprehensive platform that streamlines and automates various processes related to personnel management. It has a modern design, ease of navigation, and automates many administrative tasks. > > **Cons**: I don't find any negative elements to highlight in the use of this tool. > > I use Factorial daily because it allows me to centralize my employee information, it facilitates tracking worked hours, absences, and vacations. Also for performance evaluation, feedback, and goal setting. ----- ### "HR Business Partner & Data Analyst" — 4.0/5 > **Wilber** | *21 November 2024* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: Continuous improving with new features since day one Account manager dedicated and able to provide support effectively Competitive pricing for an HRIS > > **Cons**: Leak of integration with Payroll providers (Zucchetti in Italy) that does not provide a full simplification on this stream Roadmap at the very beginning was defined by the company and client requests are difficult to be prioritize Customization based on country specificities are a plus but something difficult to standardize from a multi-country management point of view (i.e. all elements should be aggregate reporting) > > After more than 2 years of experience with Factorial, I can say that it is totally positive. The team has been always available and the product development has been incredible. Product recommended for SMEs to facilitate employee cycle experience with a very good UX for both employees and Admin. ----- ### "Great features overshadowed by terrible support" — 1.0/5 > **Duarte** | *3 April 2025* | Retail | Recommendation rating: 0.0/10 > > **Pros**: The interface is clean and intuitive, and the platform offers a good range of HR features for small to mid-sized companies. > > **Cons**: Customer service is extremely poor. It's nearly impossible to get support—phone lines don’t work, live chat goes unanswered, and there’s no clear way to submit a support ticket. > > The platform itself has potential, but the lack of reliable customer support makes it frustrating to use. Any issues you encounter are very difficult to resolve, which ultimately undermines the value of the product. I wouldn't recommend it unless their customer service improves significantly. ----- Page: 1 / 14\ Next: [Next page](https://www.capterra.co.uk/software/168685/factorial-hr-software?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/168685/factorial-hr-software) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data