--- description: Discover the benefits and disadvantages of monday CRM. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: monday CRM Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [monday CRM](/software/1024614/monday-crm) # monday CRM Canonical: https://www.capterra.co.uk/software/1024614/monday-crm Page: 1 / 19\ Next: [Next page](https://www.capterra.co.uk/software/1024614/monday-crm?page=2) > CRM solution that helps businesses manage contacts, leads, sales pipelines, marketing, forecasting, projects, outreach, and more. > > Verdict: Rated **4.7/5** by 453 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses monday CRM? Best for mid and small businesses, monday CRM is a fully customizable and AI-based CRM that enables revenue to sell faster and streamline communications with innovative tools. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 453 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: monday.com - **Location**: Tel Aviv, Israel - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$12.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Starting from 22£/month/5 users. 42£/month/10 users. 64£/month/15 users... Simple, fair pricing that scales with your workforce. 14 days free trial, no credit card needed. 30-day money back guarantee. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Dutch, English, European Portuguese, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Turkish - **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Denmark, Ecuador, Finland, France, Germany, Greece, Hong Kong SAR China, India, Ireland, Israel, Italy and 19 more ## Features - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - CRM - Calendar/Reminder System - Campaign Management - Client Tracking - Collaboration Tools - Communication Management - Contact Database - Contact Management - Customer Database - Customer Engagement - Customer History - Customisable Templates - Data Import/Export - Document Management - Document Storage - Donor Management - Email Management - For Financial Institutions - For Sales Teams/Organizations - Lead Capture - Lead Generation - Lead Management - Lead Scoring - Lead Segmentation - Meeting Management - Mobile Access - Multi-Channel Communication - Onboarding - Performance Management - Performance Metrics - Pipeline Management - Prioritisation - Project Management - Quotes/Estimates - Reminders - Reporting & Statistics - Sales Activity Management - Sales Forecasting - Sales Pipeline Management - Sales Reports - Search/Filter - Segmentation - Social Media Integration - Task Management - Third-Party Integrations - Usage Tracking/Analytics ... and 12 more features ## Integrations (26 total) - 7pace Timetracker - Aircall - BigPicture - Dropbox Business - Facebook Business Suite - Gmail - Google Calendar - Google Drive - HubSpot CRM - LinkedIn for Business - Mailchimp - Microsoft Excel - Microsoft Outlook - Miro - OneDrive ... and 11 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) ## Related Categories - [AI Sales Assistant Software](https://www.capterra.co.uk/directory/34135/ai-sales-assistant/software) - [Sales Enablement Software](https://www.capterra.co.uk/directory/30798/sales-enablement/software) - [Sales Tracking Software](https://www.capterra.co.uk/directory/32744/sales-tracking/software) - [Sales Content Management Software](https://www.capterra.co.uk/directory/32395/sales-content-management/software) - [Real Estate CRM Software](https://www.capterra.co.uk/directory/30926/real-estate-crm/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.co.uk/software/152373/hubspot-crm) — 4.5/5 (4453 reviews) 2. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.co.uk/software/204998/bigin-by-zoho-crm) — 4.7/5 (725 reviews) 4. [Pipedrive](https://www.capterra.co.uk/software/132666/pipedrive) — 4.5/5 (3042 reviews) 5. [Salesforce Sales Cloud](https://www.capterra.co.uk/software/61368/salesforce) — 4.4/5 (18768 reviews) ## Reviews ### "Small company, complex deals, Monday is ticking the boxes" — 4.0/5 > **Verified Reviewer** | *22 August 2025* | Events Services | Recommendation rating: 8.0/10 > > **Pros**: For sure the best part is how quickly we got it up and running, with no consultants or long setup. The interface is clean and intuitive, so the team actually uses it every day (have lots of non techy people so this helps). Its linking directly with monday work management, which lets us move deals into delivery without switching tools, so sales and ops are a lot more in sync than we used to have. Email tracking is a big win, that's helped keep sales team honest and improved visibility a lot. We're yet to try the email marketing but a quick test showed it looks v simple. > > **Cons**: Reporting is good, especially ease of setting up widgets but not as deep as the big CRMs, and permissions could be more granular on complex boards (plus it's weirdly hard to remove people from certain products I find). We also needed a little trial and error to fine-tune automations. The pricing strategy is annoying, we have to limit which 5 people have access or risk nearly doubling our cost (that's why I've given 4 stars) > > We've tried and failed with a few CRMs over the years but Monday has stuck which is amazing. Linking that to works management has been a massive plus for us, keeping track of deals within the ops team has been a pain. For a small company this has been the ticket for us\! ----- ### "It is Great\!\!\!" — 5.0/5 > **oliver** | *15 April 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Monday CRM is used everyday in my work and is extremely important to my day to day work. It is easy to use and very easy to manage > > **Cons**: Sometimes the automations can be skewed and lead to a lot of lost time trying to fix them, however, each time becomes easier ----- ### "Still loving it" — 5.0/5 > **Hannah** | *23 March 2026* | Education Management | Recommendation rating: 7.0/10 > > **Pros**: It has transformed our tracking of bookings and prospects as a small company it isn't too big. Access to data and to change how data is displayed is really helpful. > > **Cons**: Ww would love to upgrade to pro, the cost difference and the need for more seats if we did is prohibitive. > > Easy to use and easy to export from is brilliant. I often use it to export into excel. However, to be able to export in .csv so that we can use it in Google would be good too. ----- ### "Intuitive, Flexible, and Great for Team Collaboration" — 5.0/5 > **Tucker** | *29 July 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: The interface is clean and easy to use. Setting up custom boards and workflows took very little time. It’s flexible enough to fit different team needs without feeling overwhelming. Automations are a huge plus. They cut down on repetitive work and keep tasks moving without manual follow-ups. The integration options with tools like Gmail and Google Calendar make daily workflows smoother. > > **Cons**: Reporting is fairly basic unless you upgrade. We had to build workarounds for some of the more detailed insights we needed. Some of the most useful features, like advanced automations and dashboards, are locked behind higher-tier plans. It’s something to keep in mind if you're scaling. > > monday CRM has made a noticeable impact on how we manage leads and track progress. It’s visual, collaborative, and easy to adapt across departments. Communication has improved, and it’s much easier to see what’s happening at a glance. The platform keeps getting better with regular updates. ----- ### "Great Software for Video Production Company" — 5.0/5 > **Yitzy** | *29 July 2025* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: You have everything in one place. Great value add to our business. The customer support is terrific and the user interface works really well. > > **Cons**: very happy with monday, I dont like the fact that i need to pay seperatelty for CRM and OPerations, would of been great to have both under one plan > > Im very satisfied. ----- Page: 1 / 19\ Next: [Next page](https://www.capterra.co.uk/software/1024614/monday-crm?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/1024614/monday-crm) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data