---
description: Discover the benefits and disadvantages of LaunchBay.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LaunchBay Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Portal Software](/directory/14/portal/software) > [LaunchBay](/software/1064920/motion-io)

# LaunchBay

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> The client experience platform for B2B teams. Branded portals, workflow automation, and real-time visibility — all in one place.
> 
> Verdict: Rated **4.8/5** by 49 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses LaunchBay?

LaunchBay is used by marketing agencies, B2B software companies, CRM implementation teams, consultants, and fintech companies.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 49 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Motion.io

## Commercial Context

- **Starting Price**: US$49.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: LaunchBay is the client experience platform built for agencies, consultants, and B2B service teams. Deliver a best-in-class client experience without hiring more staff or adding work to your team's plate. 

Essentials: $19/team member/month (billed annually) or $29/month billed monthly

For individuals getting started with a professional, client-facing setup. 

Includes:
- Branded Client Portal
- Unlimited Projects and Clients
- Magic Links for Portal Access
- Client Intake Forms
- AI Form and Project Builder
- Invoicing and Payments
- Digital Contracts
- Deliverable Proofing
- Client Directory

Standard: $49/team member/month (billed annually) or $59/month billed monthly

For teams that need to automate busywork and scale delivery. 

Includes everything in Essentials, plus:
- Automations
- Zapier Integration
- Client Requests
- Recurring Tasks
- Time Tracking
- Meeting Notes
- Project Custom Fields
- Advanced Reporting

Premium: $69/team member/month (billed annually) or $79/month billed monthly

For bigger teams that need full white-labeling and advanced controls. 

Includes everything in Standard, plus:
- White-Labeled Client Portal
- Remove Powered by LaunchBay
- Custom Sending Domain
- Password Protected Portals
- HubSpot Integration
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, France, Germany, United Kingdom, United States

## Features

- @mentions
- Access Controls/Permissions
- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Billing & Invoicing
- Budget Management
- Business Process Automation
- Calendar Management
- Chat/Messaging
- Client Management
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Content Management
- Customer Engagement
- Customisable Branding
- Document Management
- Drag & Drop
- Email Management
- File Sharing
- Forms Management
- Gantt/Timeline View
- Graphical Workflow Editor
- Health Score
- Issue Management
- Milestone Tracking
- Mobile Access
- NPS of Customers
- No-Code
- Onboarding
- Portfolio Management
- Process Modeling & Designing
- Project Planning/Scheduling
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Resource Management
- Revenue Management
- Role-Based Permissions
- Search/Filter
- Task Management
- Third-Party Integrations
- Time & Expense Tracking
- Unified Directory
- Usage Tracking/Analytics
- Workflow Configuration
- Workflow Management

... and 1 more features

## Integrations (4 total)

- High Level Software
- HubSpot CRM
- Pipedrive
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Portal Software](https://www.capterra.co.uk/directory/14/portal/software)

## Related Categories

- [Client Onboarding Software](https://www.capterra.co.uk/directory/33476/client-onboarding/software)
- [Customer Success Software](https://www.capterra.co.uk/directory/30961/customer-success/software)
- [Business Process Management Software](https://www.capterra.co.uk/directory/30010/business-process-management/software)
- [Collaboration Software](https://www.capterra.co.uk/directory/15/collaboration/software)
- [Project Management Software](https://www.capterra.co.uk/directory/30002/project-management/software)

## Alternatives

1. [Rocketlane](https://www.capterra.co.uk/software/1015299/rocketlane) — 4.7/5 (127 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.co.uk/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
3. [Clientary](https://www.capterra.co.uk/software/1036462/clientary) — 4.7/5 (100 reviews)
4. [Process Street](https://www.capterra.co.uk/software/135004/process-street) — 4.7/5 (648 reviews)
5. [Moxo](https://www.capterra.co.uk/software/133812/moxo) — 4.0/5 (24 reviews)

## Reviews

### "Where has motion.io been all my life?\!" — 5.0/5

> **Tim** | *3 March 2025* | Legal Services | Recommendation rating: 10.0/10
> 
> **Pros**: The user interface is simple yet so versatile.  The fact you can give a portal with step by step tasks to complete in such a clear way because motion.io has all the necessary building blocks which are so easy to put together to create a fantastic user experience.  People love using it\!
> 
> **Cons**: I can literally hardly think of anything negative to say about motion.io.  I guess the only thing is that I'm sure there's scope to bring loads of cool new features, which they're already doing on a frequent basis.  I always look forward to seeing what's new and I can implement for our business.
> 
> I was hunting around for ages to find a client portal which I could leverage to ask clients to answer some questions and upload some documents when they book our online service.  I was pulling my hair out after spending so much time trialling products which quite frankly were incredibly difficult to set up and gave a poor user experience because they didn't allow things to be setup in a simple and logical way.  When I discovered motion.io I just couldn't believe how far it was ahead in every single way. Just on a completely different level\!

-----

### "Game changer" — 4.0/5

> **Paul** | *24 March 2025* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Motion.io has been game changing in how we produce and distribute documentation to our clients.
> 
> **Cons**: Being in the UK means support can sometimes take a bit longer than ideal.
> 
> The overall experience has been great, particularly implementation. \[sensitive content hidden\] and the team went above and beyond to deliver exactly what we wanted from motion.io

-----

### "Excellent customer portal" — 5.0/5

> **Pazbi** | *11 November 2024* | Design | Recommendation rating: 10.0/10
> 
> **Pros**: The customisation of the platform is very extensive. Also how easy it is to onboard clients because of it. Lastly the fact you can use Zapier to trigger automations based on actions on the platform.
> 
> **Cons**: I really wish they had a Make.com integration.
> 
> We had an demo call with on of their team, which was very clear. We signed up for the trial and they helped us with the setup. We've been using it for a few months now and can't fault it.

-----

### "Great for managing client projects" — 5.0/5

> **Tanya** | *12 November 2024* | Graphic Design | Recommendation rating: 10.0/10
> 
> **Pros**: It’s by far the best solution for managing client projects I’ve found. The client portal makes it easy to keep track of all communications and it allows my clients to stay up to date on the project
> 
> **Cons**: It doesn’t offer the ability to send proposals, contracts and invoices I. The way I would like. But it has a bunch of work arounds and works well alongside dubsado.

-----

### "Game changing portal\!" — 5.0/5

> **Shan** | *28 July 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: The client portal was the main reason I signed up. But also since they're a smaller company, I was able to speak with the \[sensitive content hidden\] during the sales process and they took on feedback immediately. Great company\!
> 
> **Cons**: They didn't have payment processing in place, but it's coming soon\!
> 
> It's been pretty smooth from day one, I haven't had any major concerns about the software as it works exactly as intended. I'm encouraged by their progress with adding features too.

-----

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/1064920/motion-io)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10019610/Motion-io/> |
| en-AE | <https://www.capterra.ae/software/1064920/motion-io> |
| en-AU | <https://www.capterra.com.au/software/1064920/motion-io> |
| en-CA | <https://www.capterra.ca/software/1064920/motion-io> |
| en-GB | <https://www.capterra.co.uk/software/1064920/motion-io> |
| en-IE | <https://www.capterra.ie/software/1064920/motion-io> |
| en-IL | <https://www.capterra.co.il/software/1064920/motion-io> |
| en-IN | <https://www.capterra.in/software/1064920/motion-io> |
| en-NZ | <https://www.capterra.co.nz/software/1064920/motion-io> |
| en-SG | <https://www.capterra.com.sg/software/1064920/motion-io> |
| en-ZA | <https://www.capterra.co.za/software/1064920/motion-io> |
| fr | <https://www.capterra.fr/software/1064920/motion-io> |
| fr-BE | <https://fr.capterra.be/software/1064920/motion-io> |
| fr-CA | <https://fr.capterra.ca/software/1064920/motion-io> |
| fr-LU | <https://www.capterra.lu/software/1064920/motion-io> |

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