--- description: Discover the benefits and disadvantages of Docusign. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Docusign Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Digital Signature Software](/directory/30739/digital-signature/software) > [Docusign](/software/121506/docusign) # Docusign Canonical: https://www.capterra.co.uk/software/121506/docusign Page: 1 / 372\ Next: [Next page](https://www.capterra.co.uk/software/121506/docusign?page=2) > DocuSign is an e-signature and agreement management software that helps organizations create, commit to, and manage agreements. > > Verdict: Rated **4.7/5** by 9267 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Docusign? Designed for small to large businesses in insurance, finance, government, real estate, and other industries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 9267 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Docusign - **Location**: San Francisco, US - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$15.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Personal- $10/ month For individuals and sole proprietors with basic e-signature needs One seat, five sends/month, basic features Standard - $25/month per user For small to medium teams that need to send, sign and collaborate Up to 50 users, unlimited sends, additional features Business Pro - $40/month per user For automating and optimizing agreements with advanced features Up to 50 users, unlimited sends, advanced features Enhanced Plans Customize a pricing plan that scales to your business needs 50+ users. Get your customized quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Dutch, English, French, German, Italian, Japanese, Spanish - **Available Countries**: Australia, Brazil, Canada, Chile, Colombia, Mexico, New Zealand, Spain, United Kingdom, United States ## Features - Access Controls/Permissions - Approval Process Control - Archiving & Retention - Audit Trail - Collaboration Tools - Compliance Tracking - Content Library - Customisable Forms - Customisable Templates - Data Security - Document Capture - Document Management - Document Storage - Drag & Drop - Electronic Signature - File Sharing - Forms Creation & Design - Forms Management - Full Text Search - Mobile Signature Capture - Multi-Party Signing - Pre-built Templates - Process/Workflow Automation - Proposal Generation - RFP Management - Reminders - Search/Filter - Status Tracking - Team Collaboration - Template Management - Templates - Third-Party Integrations - Version Control - Workflow Management ## Integrations (23 total) - Adobe Acrobat Reader - Box - Dropbox Business - Gmail - Google Docs - Google Drive - Google Workspace - HubSpot CRM - LSEG Risk Intelligence - Microsoft 365 - Microsoft Outlook - Microsoft SharePoint - OneDrive - Quik\! - SAP Ariba Contracts ... and 8 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Digital Signature Software](https://www.capterra.co.uk/directory/30739/digital-signature/software) ## Related Categories - [Digital Signature Software](https://www.capterra.co.uk/directory/30739/digital-signature/software) - [Contract Management Software](https://www.capterra.co.uk/directory/30078/contract-management/software) - [Forms Automation Software](https://www.capterra.co.uk/directory/10023/forms-automation/software) - [Proposal Management Software](https://www.capterra.co.uk/directory/10032/proposal-management/software) - [Document Management Software](https://www.capterra.co.uk/directory/30063/document-management/software) ## Alternatives 1. [Jotform](https://www.capterra.co.uk/software/158456/jotform-4-0) — 4.7/5 (2794 reviews) 2. [SignWell](https://www.capterra.co.uk/software/184497/docsketch) — 4.9/5 (2630 reviews) 3. [Dropbox Sign](https://www.capterra.co.uk/software/144797/hellosign) — 4.7/5 (1447 reviews) 4. [Adobe Acrobat](https://www.capterra.co.uk/software/1012240/adobe-acrobat-dc) — 4.7/5 (4169 reviews) 5. [PandaDoc](https://www.capterra.co.uk/software/131735/pandadoc) — 4.5/5 (1243 reviews) ## Reviews ### "Brilliant documentation management if you use a lot of contractors and partners" — 4.0/5 > **Beth** | *24 January 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Great value for money and easy to use. As I'm responsible for enrolling new partners and contractors, Docusign makes it so much easier for me to get documentation signed and stored - plus I can keep track of it. I've never known it to have bugs that stop my workday, though contract management isn't my every-day role. > > **Cons**: Occasionally, I find it difficult to find the right part of the website for signing documentation with just one signer. I seem to get lost and accidentally email it to myself. I think the UX could be a little clearer so it's more straightforward to choose between numbers of signers. > > I definitely prefer Docusign to other documentation signing programmes for the simplicity, the reliability (I've been using it for over ten years and its not let me down) and how straightforward documentation management is, especially when you have multiple signers for multiple contracts in a given week. ----- ### "IT Security Analyst" — 4.0/5 > **Owen** | *16 June 2025* | Retail | Recommendation rating: 8.0/10 > > **Pros**: One standout feature of DocuSign is its seamless integration with various platforms, making document signing effortless across devices. The interface is intuitive, reducing the friction typically associated with paperwork, while robust security measures ensure compliance with industry standards like ISO 27001 and GDPR. Its automation capabilities streamline workflows, cutting down processing time significantly—ideal for professionals who value efficiency without compromising security. > > **Cons**: One drawback of DocuSign is its pricing structure, which can be steep for smaller businesses or individual users who need only occasional document signing. While the platform excels in security and compliance, some advanced customization options—especially those related to automation—require higher-tier plans, making scalability a challenge for those on a budget. Occasional UI lag during high-volume transactions can slightly disrupt workflow efficiency. > > DocuSign delivers a highly efficient and secure digital signing experience, making document management seamless. Its intuitive interface and extensive integrations simplify workflow automation, while compliance with standards like ISO 27001 and GDPR ensures data protection. While the pricing might be a concern for smaller users, the overall reliability and ease of use make it a strong choice for streamlining document processing. ----- ### "Great for business, forms and contracts" — 4.0/5 > **Jon** | *6 January 2026* | Dairy | Recommendation rating: 10.0/10 > > **Pros**: Easy setup and implementation. The standard package is good value for money, and for larger projects you can easily contact the team to setup a corporate package. > > **Cons**: Sometimes the auto creation of fields can be a bit off, but by and large the whole package is smooth, with plenty of support documentation. > > Using Docusign is a good experience. The workflows and setup is easy, and the user experience flawless. Great for business. ----- ### "Reliable, fairly easy to use, annoying sounds." — 4.0/5 > **Rhys** | *24 June 2025* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: Relatively easy to use, nice interface. I like the option to add a cc who doesn't need to sign (so everyone gets copies). I like the overview of what's signed and what isn't, this is useful. > > **Cons**: Sometimes the switch between setting up signers can be a little confusing (but I can't think of a better way to do it). The noises are so annoying (there is now a super annoying ping when something gets signed - why?). Delegated signing and shared accounts are very confusing (I've never worked them out) and I use this regularly. > > DocuSign is my go to signature software. It is reliable and pretty simple to use. Cost is not bad. There are a few user issues, but it's the best that I have used. ----- ### "Perfect document signing software - a must have for any business." — 5.0/5 > **Joe** | *31 March 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Excellent bit of software, has helped with the way we interact with prospects and clients, which makes for a far more professional and trusted collaboration. > > **Cons**: I cant fault it, works every time, helpful and painless. Easy to use and great for both parties to get quick sign offs. > > Great experience, helps immensely with document management and ensuring both us as a business and our clients are on the same page. ----- Page: 1 / 372\ Next: [Next page](https://www.capterra.co.uk/software/121506/docusign?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/121506/docusign) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data