--- description: Discover the benefits and disadvantages of M-Files. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: M-Files Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Content Management Systems](/directory/10007/content-management/software) > [M-Files](/software/122215/m-files) # M-Files Canonical: https://www.capterra.co.uk/software/122215/m-files Page: 1 / 12\ Next: [Next page](https://www.capterra.co.uk/software/122215/m-files?page=2) > M-Files is a cloud-based document management system that helps businesses handle knowledge work automation on a unified interface. > > Verdict: Rated **4.4/5** by 274 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses M-Files? M-Files serves a variety of industries and business document management needs for mid-market to Enterprise global B2B companies. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 274 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: M-Files - **Location**: Plano, US - **Founded**: 1989 ## Commercial Context - **Pricing model**: Other (Free Trial) - **Pricing Details**: Contact M-Files for details of pricing, licensing, and service options. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Antigua & Barbuda, Australia, Austria, Bahamas, Bangladesh, Barbados, Belgium, Belize, Bhutan, Cambodia, Canada, China, Costa Rica, Cuba, Denmark, Dominica, Dominican Republic, El Salvador, Finland, France and 37 more ## Features - API - Access Controls/Permissions - Activity Tracking - Alerts/Notifications - Approval Process Control - Archiving & Retention - Audit Management - Audit Trail - Authentication - Business Process Automation - Collaboration Tools - Compliance Management - Compliance Tracking - Content Management - Content Publishing Options - Contract/License Management - Customisable Templates - Data Import/Export - Data Security - Document Capture - Document Classification - Document Management - Document Storage - Document Templates - Drag & Drop - Electronic Signature - Encryption - File Conversion - File Sharing - For Legal Professionals - Full Text Search - Metadata Management - Mobile Access - Pre-built Templates - Process/Workflow Automation - Real Time Synchronisation - Reminders - Reporting & Statistics - Reporting/Analytics - Risk Management - Search/Filter - Task Management - Team Collaboration - Templates - Third-Party Integrations - Version Control - Workflow Configuration - Workflow Management ## Integrations (14 total) - ArcGIS - AutoCAD - AutoCAD LT - ChronoScan - Docusign - Dynamics 365 - Google Workspace - Microsoft 365 - Microsoft Azure - Microsoft Outlook - Microsoft SharePoint - Microsoft Teams - OpenText Experience Cloud - Salesforce Sales Cloud ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Content Management Systems](https://www.capterra.co.uk/directory/10007/content-management/software) ## Related Categories - [Content Management Systems](https://www.capterra.co.uk/directory/10007/content-management/software) - [Document Management Software](https://www.capterra.co.uk/directory/30063/document-management/software) - [File Sharing Software](https://www.capterra.co.uk/directory/30909/file-sharing/software) - [Enterprise Content Management Software](https://www.capterra.co.uk/directory/31079/enterprise-content-management/software) - [Digital Rights Management Software](https://www.capterra.co.uk/directory/31240/digital-rights-management/software) ## Alternatives 1. [Google Drive](https://www.capterra.co.uk/software/161425/drive) — 4.8/5 (28427 reviews) 2. [Google Workspace](https://www.capterra.co.uk/software/168389/google-workspace) — 4.7/5 (17483 reviews) 3. [OneDrive](https://www.capterra.co.uk/software/161304/onedrive) — 4.5/5 (12623 reviews) 4. [Microsoft SharePoint](https://www.capterra.co.uk/software/1167/sharepoint) — 4.4/5 (5412 reviews) 5. [Microsoft 365](https://www.capterra.co.uk/software/58688/microsoft-365) — 4.6/5 (14035 reviews) ## Reviews ### "A fantastic product with a lot of potential" — 5.0/5 > **Irene** | *27 November 2024* | Civic & Social Organization | Recommendation rating: 9.0/10 > > **Pros**: It is really easy to configure and maintain, it is intuitive and the Hubshare companion product opens your company's repository to external and internal users that have different access needs. > > **Cons**: The way that the subscription model is organised, it means that for some features you need to move to a subscription level that is more costly. > > I have been using it for more than 2 years and it has so much potential\! Compared to other products such as Documentun, this is so easy to maintain, the admin console is so easy to understand and it adds a lot of features that, in other products, you would need a developer to do for you. ----- ### "Mixed bag\!" — 3.0/5 > **Gill** | *12 December 2024* | Nonprofit Organization Management | Recommendation rating: 6.0/10 > > **Pros**: easily save / store and group related documents > > **Cons**: no longer able to share links for multiple documents, teams integration is limited, have to download docs to change or save, > > very mixed, didn't work well with our citrix farm and due to lack of guidance have set up a complex document class structure, setting up views can be hard ----- ### "Document management tool you can use" — 4.0/5 > **Simon** | *28 September 2025* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10 > > **Pros**: One place to manage our documents where can save, search and edit documents with ease, no coding knowledge is needed, sharing documents and also keep track of tasks with co authoring capabilities, automated work flow improving efficiency > > **Cons**: It a bit costly to pay monthly but worth the cost, also the customer support team is slow in responding , take a lot of time > > Great experience withdocuments management, secure and can be trusted, sharing documents is easy. I highly recommend it ----- ### "M-Files, a premium tool that's giving a new improved way of managing documents." — 5.0/5 > **Abigail** | *20 November 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: M-Files has documents collaboration features that makes it easy for our teams to work collaboratively on single documents. M-Files also has automations that help us create forms automatically making the task less attention and time taking. It has excellent document search features that help us to find the specific file we are looking for very quickly. M-Files top end security and data privacy features help keep our documents and the information they contain very safe and secure. > > **Cons**: Our only issue has been the pricing. Although we close an eye to it because of the services we get, M-Files is a bit pricey. > > After long search for a suitable document management system, we finally encountered M-Files and our documents management experience has never gotten this better. M-Files provides us with a fully loaded platform for creating and working on our documents. It allows us to keep our documents perfectly organized making it easy to search and access them. ----- ### "M-Files is a superior product for document management with cutting-edge features." — 5.0/5 > **James** | *22 October 2024* | Staffing & Recruiting | Recommendation rating: 9.0/10 > > **Pros**: M-Files has the best document search function that make it so quick to locate the document that we are looking for. It also has top-tier workflow automations that help to automate the most tedious tasks especially when creating complex documents. M-Files has collaboration tools that allows us to work together and collaborate on our documents. It has a clean user interface that is simple to interact with and navigate making it easy to store, share and work on our documents. M-Files allow us to keep all our documents organized which help prevent the hassle of trying to find the documents we need. > > **Cons**: We have not had any major issues with M-Files. Thankfully, we were allocated a very responsive customer support team who ensures we get to resolve the small challenges quickly. > > In overall, our experience with M-Files has been a successful yet simple. It has become our go-to place for managing all our documents and working on them. M-Files give us a very secure document storage place that has made it easy for us to consolidate all our documents at one central place. It help us to spend less time finding and accessing the specific document that we require. ----- Page: 1 / 12\ Next: [Next page](https://www.capterra.co.uk/software/122215/m-files?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/122215/m-files) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data