---
description: Discover the benefits and disadvantages of 123FormBuilder.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
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title: 123FormBuilder Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Forms Automation Software](/directory/10023/forms-automation/software) > [123FormBuilder](/software/122770/123contactform)

# 123FormBuilder

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> A reliable and scalable form builder that empowers your organization to capture data efficiently and securely.
> 
> Verdict: Rated **4.4/5** by 175 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses 123FormBuilder?

Key features include integration with Salesforce and other popular applications, payment processing, file uploads, conditional logic, and real-time reporting.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 175 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: 123FormBuilder
- **Location**: Timisoara, Romania
- **Founded**: 2008

## Commercial Context

- **Starting Price**: US$37.00
- **Pricing model**: Per User (Free version available)
- **Pricing Details**: Free Basic plan includes: 5 forms, 10 fields/form, 100 submissions/month, mobile support \&amp; even more features.&#10;&#10;Premium features pack:&#10;- payment integration for e-commerce forms with PayPal, Square, Stripe, Authorize.Net, Sage Pay, etc. (multiple processors allowed simultaneously)&#10;- custom form branding with domain aliasing&#10;- multiple sub-user accounts.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch, English, French, German, Portuguese, Russian, Spanish
- **Available Countries**: Australia, Canada, China, France, Germany, India, Japan, Romania, United Kingdom, United States

## Features

- Access Controls/Permissions
- Alerts/Notifications
- Approval Process Control
- Attendee Tracking
- Audit Trail
- Booking Management
- Business Process Automation
- Collaboration Tools
- Conditional Logic
- Confirmations/Reminders
- Customisable Forms
- Customisable Questions
- Customisable Templates
- Data Capture and Transfer
- Data Security
- Document Management
- Drag & Drop
- Electronic Signature
- Email Marketing
- Event Calendar
- Event Management
- Event Ticketing
- For Healthcare
- Forms Creation & Design
- Forms Management
- Group Registration
- Mobile Access
- Offline Response Collection
- Online Forms
- Online Payments
- Online Registration
- Payment Processing
- Pre-built Templates
- Process/Workflow Automation
- Question Branching
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Skip Logic
- Social Promotion
- Survey/Poll Management
- Surveys & Feedback
- Task Management
- Team Collaboration
- Template Management
- Third-Party Integrations
- URL Customisation
- Visitor Registration
- Workflow Configuration
- Workflow Management

... and 4 more features

## Integrations (8 total)

- Campaign Monitor by Marigold
- Egnyte
- LinkedIn for Business
- Meta for Business
- PayPal
- Stripe
- WordPress
- Worldpay for Enterprise

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Forms Automation Software](https://www.capterra.co.uk/directory/10023/forms-automation/software)

## Related Categories

- [Forms Automation Software](https://www.capterra.co.uk/directory/10023/forms-automation/software)
- [Survey Software](https://www.capterra.co.uk/directory/30092/survey/software)
- [Customer Satisfaction Software](https://www.capterra.co.uk/directory/30541/customer-satisfaction/software)
- [Event Booking Software](https://www.capterra.co.uk/directory/31009/event-booking/software)
- [Form Builder Software](https://www.capterra.co.uk/directory/33235/form-builder/software)

## Alternatives

1. [Jotform](https://www.capterra.co.uk/software/158456/jotform-4-0) — 4.7/5 (2812 reviews)
2. [Google Forms](https://www.capterra.co.uk/software/176571/google-forms) — 4.7/5 (11378 reviews)
3. [SurveyMonkey](https://www.capterra.co.uk/software/32728/surveymonkey) — 4.6/5 (10430 reviews)
4. [Connecteam](https://www.capterra.co.uk/software/153140/connecteam) — 4.6/5 (5092 reviews)
5. [Typeform](https://www.capterra.co.uk/software/137289/typeform) — 4.7/5 (945 reviews)

## Reviews

### "123FormBuilder Guarantees Reliability" — 5.0/5

> **Joseph** | *13 May 2024* | Machinery | Recommendation rating: 10.0/10
> 
> **Pros**: I like how resourceful 123FormBuilder has been when it comes to forms automation.&#10;123FormBuilder is so reliable.
> 
> **Cons**: No issues concerning 123FormBuilder.&#10;123FormBuilder makes things easier.

-----

### "Best Form Builder" — 5.0/5

> **Rian** | *10 May 2025* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: I've used 123 Form builder for an Ad Campaign and i've managed to have 23% Conversion. I'd say they're pretty good. The drag n Drop is also pretty awesome. Their free plan is also already pretty good and the conversion is even better.
> 
> **Cons**: I hate that they're are outdated UI in some areas of the website. They kinda disrupt the brand feeling to it.
> 
> I've used 123 Form Builder and it's very easy to set-up with their drag n drop. Along with their conversions on the templates is very good too. They also provide you with Analytics that you're able to track.

-----

### "123FormBuilder Making form creation easier." — 4.0/5

> **Mark** | *11 September 2025* | Insurance | Recommendation rating: 9.0/10
> 
> **Pros**: Low learning curve, good value for money, ability to create and customization of the forms, Good security features built in. Ability to have survey creation.
> 
> **Cons**: Pricing seems expensive unless you need to create a lot of forms. They offer a free version but most are monthly fees billed in single yearly payments.
> 
> I enjoyed working with the software. It can also be HIPPA Compliant, Integration with 4,000+ Apps via Zapier.

-----

### "123FormBuilder" — 5.0/5

> **Jonathan** | *10 December 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: 123FormBuilder makes it easy for us to obtain information from new hires and current employees across the world. The survey creation is easy to manage as well.
> 
> **Cons**: There is nothing bad I could say about 123FormBuilder. There is not much of a learning curve for it, so I like that idea.
> 
> It has been very helpful when it comes to security since you can customize who the results go to for the form. We did one for a training completion, and the notifications only went to HR.

-----

### "123FormBuilder is great" — 5.0/5

> **Kevin** | *3 October 2024* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: A solid form builder with surprisingly robust calculator features.
> 
> **Cons**: The interface could be refreshed for a more modern appearance.
> 
> We use 123FormBuilder for certain web form applications where a secure calculator function was required. It works well\!

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/122770/123contactform)

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