--- description: Discover the benefits and disadvantages of Brightpearl. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Brightpearl Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Business Process Management Software](/directory/30010/business-process-management/software) > [Brightpearl](/software/124180/brightpearl) # Brightpearl Canonical: https://www.capterra.co.uk/software/124180/brightpearl Page: 1 / 9\ Next: [Next page](https://www.capterra.co.uk/software/124180/brightpearl?page=2) > Brightpearl automates business processes, integrating order and inventory management with accounting. Gain real-time insights and streamline operations from a single platform. > > Verdict: Rated **4.4/5** by 191 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Brightpearl? Brightpearl is ideal for multichannel retailers of finished goods trading $1M or above, or those that expect to be in the next 12 months ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 191 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Sage - **Founded**: 1981 ## Commercial Context - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Denmark, Germany, Ireland, New Zealand, Norway, Sweden, United Kingdom, United States ## Features - Access Controls/Permissions - Accounting - Audit Trail - Backorder Management - Bank Reconciliation - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing - CRM - Catalog Management - Channel Management - Collaboration Tools - Cost Tracking - Customer Accounts - Data Security - Demand Forecasting - Discount Management - Electronic Payments - Email Marketing - Employee Management - Expense Tracking - Financial Management - Financial Reporting - Forecasting - General Ledger - Integrated Business Operations - Inventory Control - Inventory Management - Inventory Tracking - Invoice Management - Marketplace Integration - Order Fulfillment - Order Tracking - Performance Metrics - Process Modeling & Designing - Project Management - Quotes/Estimates - Real-Time Data - Reorder Management - Reporting & Statistics - Reporting/Analytics - Retail Inventory Management - Shipping Management - Shopping Cart - Supplier Management - Supply Chain Management - Third-Party Integrations - Transaction Management - Workflow Management - eCommerce Management ... and 14 more features ## Integrations (41 total) - Adobe Commerce - Authorize.Net Connector - Avalara - BILL Accounts Payable & Receivable - Backbone - BigCommerce - Dotdigital - EKM - EasyPost - FedEx Ship Manager - FreightPOP - Glew - InfoPlus - Klaviyo - Lightspeed Retail ... and 26 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Business Process Management Software](https://www.capterra.co.uk/directory/30010/business-process-management/software) ## Related Categories - [eCommerce Software](https://www.capterra.co.uk/directory/3/ecommerce/software) - [ERP Systems](https://www.capterra.co.uk/directory/9/enterprise-resource-planning/software) - [Retail Management Software](https://www.capterra.co.uk/directory/20053/retail-management-systems/software) - [Warehouse Management System](https://www.capterra.co.uk/directory/30005/warehouse-management/software) - [Inventory Management Software](https://www.capterra.co.uk/directory/30006/inventory-management/software) ## Alternatives 1. [Booqable](https://www.capterra.co.uk/software/138689/booqable) — 4.8/5 (1126 reviews) 2. [NetSuite](https://www.capterra.co.uk/software/135757/netsuite) — 4.2/5 (2003 reviews) 3. [Odoo](https://www.capterra.co.uk/software/135618/odoo) — 4.2/5 (1294 reviews) 4. [Xero](https://www.capterra.co.uk/software/169561/xero) — 4.4/5 (3273 reviews) 5. [Fishbowl](https://www.capterra.co.uk/software/123794/fishbowl) — 4.2/5 (1087 reviews) ## Reviews ### "Brightpearl Review from Pirongs" — 5.0/5 > **Kevin** | *7 October 2025* | Retail | Recommendation rating: 9.0/10 > > **Pros**: Brightpearl has improved our productivity and efficiency throughout the company. The automations and integrations have streamlined lots of our order processing processes. We have various sales channels and marketplaces we sell on and Brightpearl integrates with them, reducing hugely our labour hours. The integrated accounting system is also a great plus, as it means we do not need a seperate system for this. It makes VAT returns and bank reconciliations really straightforward. It can feel quite expensive, but we definitly feel we get value for money and it pays for itself in efficiency savings. > > **Cons**: I would like a more powerful template builder and a native etsy integration. Would also like a more straightforward 2 factor authentication for security, which I feel is essential for a software like this. ----- ### "Happy user for 9 years" — 5.0/5 > **James** | *22 September 2025* | Sporting Goods | Recommendation rating: 10.0/10 > > **Pros**: Simple system with good flexibility to setup to meet our needs and workflows. We've been able to move away from multiple systems to one, and streamline many processes saving huge amounts of time and reducing human input and errors. When needed, support is great, and the team at BrightPearl are always a pleasure to speak and deal with. > > **Cons**: Top level reporting could be better. Ability to be able to filter reports more narrowly by custom fields and compare year by year. Reporting on margins would also be nice, again with period comparisons. This data is important to help analysis business performance and where focus may be required. > > Been very happy with Brightpearl overall. Support is always great and most of the time are able to help us solve any issues we may have. Often recommend the product to theres where we can see they would benefit from this over their existing systems. ----- ### "Reliable Tool and improves automation across the business" — 5.0/5 > **Lynette** | *17 December 2025* | Retail | Recommendation rating: 9.0/10 > > **Pros**: Brightpearl’s biggest strength is how it brings inventory, orders, and accounting together in one system. The automation and real-time reporting make it easier to manage daily operations, reduce manual work, and maintain clear visibility across the business as it grows. > > **Cons**: The main downside of Brightpearl is the initial setup and learning curve, which can be time-consuming and requires careful planning. Some workflows feel less flexible than expected, and making changes often requires support or workarounds rather than quick adjustments. > > Brightpearl by Sage has been a reliable tool for managing our day-to-day operations. It helps keep inventory, orders, and accounting in sync, which saves us time and reduces manual work. While it takes some setup to get everything aligned, once in place it provides clear visibility across our business and supports our ongoing growth. ----- ### "KITRI x Bright Pearl" — 4.0/5 > **Mike** | *17 July 2025* | Retail | Recommendation rating: 8.0/10 > > **Pros**: Its focus on retail. Having all sales information, product creation, Purchase Orders, process automation and a direct link with an HMRC integrated accounting system makes the running of a retail business seamless. > > **Cons**: Reporting - whilst you can get a large variety of reports, the ability to edit those reports to include specific data points required is not as flexible as I would like. You have to download multiple different reports and manipulate them to get the information required > > We have been using brightpearl for over 9 years now and it is an easy system to understand and implement. It is robust and most importantly reliable ----- ### "Brightpearl Integration" — 5.0/5 > **Daniel** | *10 July 2025* | Retail | Recommendation rating: 8.0/10 > > **Pros**: Brightpearl have been a great addition to our company and have really transformed they way we keep stock and process orders, they have been integral to our growth. > > **Cons**: Brightpearls weakness is definitely reporting and requires further applications such as BI's and Data Lakes to produce thorough reports, Brightpearl do work with other companies that support this reporting but at a further cost. > > We’d like to extend a big thank you to the team at Brightpearl for their support in helping us implement their Warehouse Management System. The system is already making a difference in our operations, and we truly appreciate the guidance and expertise throughout the process. A special shoutout to \[sensitive content hidden\] for the excellent training—your clear instructions, patience, and in-depth knowledge made a huge impact. Thanks for setting us up for success\! ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.co.uk/software/124180/brightpearl?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/124180/brightpearl) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data