--- description: Discover the benefits and disadvantages of Yonyx. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Yonyx Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/30094/knowledge-management/software) > [Yonyx](/software/130406/agi-self-service) # Yonyx Canonical: https://www.capterra.co.uk/software/130406/agi-self-service Page: 1 / 12\ Next: [Next page](https://www.capterra.co.uk/software/130406/agi-self-service?page=2) > Decision tree driven interactive guides that plug into most CRM systems. Follow business processes in an interactive manner. > > Verdict: Rated **4.7/5** by 256 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Yonyx? Operations teams using Knowledge driven decision support applications, Technical support teams, Customer service teams, Pre-Sales, Telemarketing, IT Helpdesk \& ServiceDesk, Technical Writers ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 256 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Yonyx - **Location**: Sunnyvale, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: http://corp.yonyx.com/pricing - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: Arabic, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Thai - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - Access Controls/Permissions - CRM - Call Centre Management - Catalog Management - Collaboration Tools - Content Management - Customisable Branding - Data Analysis Tools - Data Security - Data Visualisation - Email Management - Feedback Management - Full Text Search - Knowledge Base Management - Knowledge Management - Lead Qualification - Multi-Channel Communication - Multi-Channel Data Collection - Multi-Language - Performance Metrics - Reporting & Statistics - Reporting/Analytics - Rich Text Editor - Self Service Portal - Support Ticket Management - Surveys & Feedback - Text Editing - Third-Party Integrations - Workflow Management ## Integrations (34 total) - Dynamics 365 Customer Voice - Freshdesk - Google Chrome - Google Sheets - Microsoft Dynamics 365 Business Central tegossuite - NetSuite - Oracle B2C Service - Oracle CRM On Demand - Oracle Sales - Oracle Service - Peeklogic Salesforce – Jira Connector - Postman - Postman SMTP - Salesforce Einstein - Salesforce Field Service ... and 19 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Knowledge Management Software](https://www.capterra.co.uk/directory/30094/knowledge-management/software) ## Related Categories - [Customer Service Software](https://www.capterra.co.uk/directory/22/customer-service/software) - [Online CRM Software](https://www.capterra.co.uk/directory/30072/online-crm/software) - [Knowledge Management Software](https://www.capterra.co.uk/directory/30094/knowledge-management/software) - [Decision Support Systems](https://www.capterra.co.uk/directory/30544/decision-support/software) - [Customer Support Software](https://www.capterra.co.uk/directory/32315/customer-support/software) ## Alternatives 1. [Vanillasoft](https://www.capterra.co.uk/software/27609/vanillasoft) — 4.6/5 (233 reviews) 2. [Convoso](https://www.capterra.co.uk/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews) 3. [CXone Mpower](https://www.capterra.co.uk/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews) 4. [DialedIn CCaaS](https://www.capterra.co.uk/software/29589/callcenternow) — 4.8/5 (314 reviews) 5. [Genesys Cloud CX](https://www.capterra.co.uk/software/21409/genesys-cloud) — 4.3/5 (262 reviews) ## Reviews ### "Yonix is awesome" — 5.0/5 > **Crystal** | *20 February 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Makes call flow very easy to navigate and allows customer notation to be more efficient. Can get an account notated in a snap simply by following the prompts > > **Cons**: No Cons Yonyx is awesome. It is very easy to use and very efficient. I hope we always get to use it, > > Loved using it since day 1. It is very easy to use and very efficient. I hope we always get to use it, ----- ### "Simple, cost effective solutions to complex problems." — 5.0/5 > **John** | *27 November 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: \[sensitive content hidden\] was a fantastic trainer, he made adapting to a new product very easy. He was available, responsive, and educational. The price of the product is very reasonable, especially with the integrations and language options present. The user interface is pretty simple, after one training I was able to build a vast majority of what I needed. As some one who hasn't used a tool like this before, I found that impressive. > > **Cons**: I liked everything about the product, my only recommendation is extremely minor. If you use lucid, you have the option of dragging your view using right click, that function would be useful when you're working in a large flow. > > I'd recommend this to other companies. Cost is appealing, function is great, training was readily available. I told \[sensitive content hidden\] I had a week to build something from nothing. His response was, "That's not a problem, let's get to work." Highly impressed with the company and product. ----- ### "I loved Yonyx" — 5.0/5 > **Dwayne** | *18 December 2025* | Insurance | Recommendation rating: 7.0/10 > > **Pros**: I loved how easy it was to find what I'm looking for. I was working with the Yonyx team, love the features. > > **Cons**: Nothing. there's no cons/ everything has something that someone might not like. But in this case, I loved the program. > > It's an excellent program, I believe that everyone can benefit from the program. We were able to pull the resources easily. ----- ### "Great product for our sales team" — 5.0/5 > **Ellie** | *4 February 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: It's an incredible tool that is going to help us expand our inside sales team as we look to establish a call center to bring in more appointments for our account executives. > > **Cons**: There is nothing that I've found so far that is negative about Yonyx. > > \[sensitive content hidden\] has been so incredibly helpful spending so much time with me on the backend telling me exactly what I need to do, showing me how to do it and then making sure that I'm learning the process to be able to do it on my own. ----- ### "Amazing Find\!" — 5.0/5 > **Nate** | *1 November 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: \[sensitive content hidden\] was there with us from the beginning while we were still in trial, teaching us how to use the system and helping us build it out. > > **Cons**: It is a harder system to use. You will need a basic understanding in backend functionality to navigate easily. > > It has been an amazing tool to accomplish a very complex process. This was an amazing find\! ----- Page: 1 / 12\ Next: [Next page](https://www.capterra.co.uk/software/130406/agi-self-service?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/130406/agi-self-service) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data