--- description: Discover the benefits and disadvantages of Pabau. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pabau Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Medical Software](/directory/20029/medical-practice-management/software) > [Pabau](/software/140062/pabau-crm) # Pabau Canonical: https://www.capterra.co.uk/software/140062/pabau-crm Page: 1 / 27\ Next: [Next page](https://www.capterra.co.uk/software/140062/pabau-crm?page=2) > Run your medical-led practice on one platform, from AI Scribe and ePrescribing to payments and growth tools. > > Verdict: Rated **4.7/5** by 635 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Pabau? Trusted by 3,500+ medical-led practices, from solo providers to multi-location groups delivering private healthcare, dermatology, wellness, and aesthetic medicine. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 635 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Pabau ## Commercial Context - **Starting Price**: US$59.00 - **Pricing model**: Flat Rate - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Spanish - **Available Countries**: Australia, Belgium, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, Spain, United Arab Emirates, United Kingdom, United States ## Features - Appointment Management - Appointment Scheduling - Billing & Invoicing - Care Plan Management - Case Management - Client Management - Client Portal - Clinic Interoperability - Code & Charge Entry - Confirmations/Reminders - Customer Database - Decision Support Systems - Document Management - Drug Reference Database - E-Prescribing - EMR/EHR - Faculty/Staff Management - For Medical Purposes - For Medical Spas - For Physical Therapy - For Salons and Spas - Formulary Management - Initial Assessments - Insurance Management - Medical Billing - Medical History Records - Medication Alerts/Warnings - Medication History - Mobile Access - Multi-Location - Online Booking - Patient Intake - Patient Management - Patient Monitoring - Patient Portal - Patient Questionnaires - Physician Scheduling - Point of Sale (POS) - Practice Management - Prescription Renewal - Recurring Appointments - Reminders - Remote Treatment Planning - Reporting/Analytics - SMS Messaging - Secure Messaging - Self Service Portal - Telemedicine Software - Video Conferencing - Workflow Management ... and 32 more features ## Integrations (11 total) - Doctolib - Doctolib Médecin - GoCardless - Google Analytics 360 - Google Calendar - Google Tag Manager 360 - Mailchimp - Stripe - Xero - Zapier - ePractice ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Medical Software](https://www.capterra.co.uk/directory/20029/medical-practice-management/software) ## Related Categories - [Medical Software](https://www.capterra.co.uk/directory/20029/medical-practice-management/software) - [Dermatology EMR Software](https://www.capterra.co.uk/directory/32518/dermatology-emr/software) - [Patient Management Software](https://www.capterra.co.uk/directory/30780/patient-management/software) - [Electronic Medical Records Software](https://www.capterra.co.uk/directory/20028/electronic-medical-records/software) - [Medical Scheduling Software](https://www.capterra.co.uk/directory/30027/medical-scheduling/software) ## Alternatives 1. 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[Practice Better](https://www.capterra.co.uk/software/159263/better) — 4.8/5 (96 reviews) ## Reviews ### "PABAU experience" — 5.0/5 > **Petya** | *13 May 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: 1. “Everything in one system” Most users say the biggest benefit is that it combines: bookings patient records reminders payments > > **Cons**: Here’s a realistic summary of what users typically say they like least about Pabau and their overall experience: > > Positive overall for growing clinics Very helpful for reducing admin work and organising operations But slightly overwhelming at first due to its depth and complexity ----- ### "Powerful and well-connected system that improves clinic efficiency" — 5.0/5 > **Nicole** | *11 May 2026* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: What stands out most to me is how well everything connects together. It genuinely feels like a complete system where appointments, notes, communication, and follow-ups all link seamlessly. It makes the whole clinic run more smoothly and gives you a lot more control over how you manage patients. > > **Cons**: There is a bit of a learning curve at the start, but once you get familiar with it, it actually becomes one of its strengths because of how much you can customise and tailor to your clinic’s needs. It just takes a little time to fully unlock its potential. > > Overall, my experience has been very positive. It has made a clear difference in how organised and efficient the clinic feels day to day. Once everything is set up properly, it really supports both the clinical and admin side, and you can see the impact in how smoothly things run. ----- ### "Starting out with Pabau" — 4.0/5 > **karen** | *17 February 2026* | Medical Practice | Recommendation rating: 7.0/10 > > **Pros**: excellent staff support in transferring data from previous provide, lots of training given, academy easy to use, patients finding it easy to book appointments and use portal once registered. Lots of ways of informing patients about treatments and what they entail. Ability to prepopulate forms and use AI and Macros > > **Cons**: Setting up forms and services very long winded and complicated at times. No direct links to individual treatments. Having to earn or buy SMS credits, as a small business this can become very expensive, would be ideal if whatsapp was integrated into system. Not being able to add an editable table into the treatment notes so that on going treatments such as laser settings can be seen on one page and not across all the treatment notes. > > Having changed over from one provider to Pabau there is a lot more to offer in order to make digital records easier to manage, however for a small business with 3 staff it has been time consuming and at times very slow in getting set up. The staff have been very supportive and and the support team have been quick to action any requests and issues we have had. ----- ### "Great for managing bookings and improving patient communication" — 5.0/5 > **Zenaida** | *8 May 2026* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: From a front desk perspective, the biggest benefit is how easy it is to manage bookings and patient communication in one place. The calendar is clear, reminders go out automatically, and it really reduces missed appointments. It makes the day feel a lot more controlled and less stressful. > > **Cons**: At the start, there are quite a lot of features to explore, but once you understand how everything fits together, it actually becomes very efficient. It’s more about getting familiar with the system rather than any real downside. > > My overall experience has been very positive. It has made daily tasks quicker and more organised, especially when dealing with a high number of patients. It also makes communication with patients much easier, which improves the overall experience for both staff and patients. ----- ### "Strong clinical documentation system that supports better patient care" — 5.0/5 > **Asim** | *30 April 2026* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: As a clinician, what I value most is how clearly patient histories and clinical notes are organised. Everything is easy to access during a consultation, which helps with decision-making and gives a more complete picture of the patient without needing to search through multiple systems. > > **Cons**: Initially, there’s quite a bit to explore in terms of clinical templates and note structures, but once these are set up properly, they actually become a big advantage because they standardise how consultations are documented. > > Overall, my experience has been very positive from a clinical point of view. It supports structured consultations, improves record keeping, and helps maintain consistency in patient care. Over time, it becomes an essential part of delivering a professional service ----- Page: 1 / 27\ Next: [Next page](https://www.capterra.co.uk/software/140062/pabau-crm?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/140062/pabau-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data