--- description: Discover the benefits and disadvantages of Pulseway. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pulseway Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [IT Management Software](/directory/10001/it-management/software) > [Pulseway](/software/141792/pulseway) # Pulseway Canonical: https://www.capterra.co.uk/software/141792/pulseway Page: 1 / 14\ Next: [Next page](https://www.capterra.co.uk/software/141792/pulseway?page=2) > Pulseway is an award-winning comprehensive RMM solution that offers real-time monitoring, remote access, automation, and scalability. > > Verdict: Rated **4.7/5** by 310 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Pulseway? Pulseway primarily targets IT professionals, managed service providers (MSPs), and businesses with IT infrastructure that require remote monitoring and management (RMM) solutions. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 310 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: MMSOFT Design - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$67.00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Pulseway starts with a 14-day-trial, no credit card required. Pricing is based on the number of systems/endpoints you want to monitor and manage. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, German - **Available Countries**: Australia, Brazil, Canada, Costa Rica, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Mexico, Netherlands, New Zealand, Norway, Puerto Rico, Spain, Sweden, Switzerland and 2 more ## Features - Access Controls/Permissions - Alerts/Notifications - Asset Tracking - Audit Management - Automatic Patch Deployment - Automatic Scans - Backup and Recovery - Capacity Management - Chat/Messaging - Collaboration Tools - Compliance Management - Configuration Management - Dashboard - Deployment Management - Event Logs - File Sharing - File Transfer - For MSPs - IT Asset Management - IT Reporting - Incident Management - Inventory Management - Issue Management - Knowledge Management - Multiple Monitor Access - Network Analysis - Network Monitoring - Network Wide Management - Patch Management - Performance Management - Performance Monitoring - Policy Creation - Policy Management - Real-Time Chat - Real-Time Data - Real-Time Monitoring - Real-time Alerts - Remediation Management - Remote Access & Monitoring - Remote Access/Control - Remote Monitoring & Management - Screen Sharing - Self Service Portal - Status Tracking - Support Ticket Management - Task Management - Ticket Management - Troubleshooting - Unattended Access - Vulnerability Scanning ... and 33 more features ## Integrations (10 total) - Autotask PSA - Bitdefender GravityZone - ConnectWise PSA - IT Glue - OpenText Core Endpoint Protection​ - PagerDuty - Slack - Unitrends MSP - Xero - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [IT Management Software](https://www.capterra.co.uk/directory/10001/it-management/software) ## Related Categories - [IT Management Software](https://www.capterra.co.uk/directory/10001/it-management/software) - [Server Management Software](https://www.capterra.co.uk/directory/10019/server-management/software) - [Website Monitoring Software](https://www.capterra.co.uk/directory/10021/website-monitoring/software) - [Data Centre Management Software](https://www.capterra.co.uk/directory/10054/data-center-management/software) - [Network Monitoring Tools](https://www.capterra.co.uk/directory/30019/network-monitoring/software) ## Alternatives 1. [ManageEngine Endpoint Central](https://www.capterra.co.uk/software/170018/manageengine-desktop-central) — 4.6/5 (1497 reviews) 2. [Iru](https://www.capterra.co.uk/software/181954/Iru) — 4.9/5 (477 reviews) 3. [Action1](https://www.capterra.co.uk/software/180609/action1-rmm) — 4.9/5 (237 reviews) 4. [Atera](https://www.capterra.co.uk/software/144309/atera) — 4.5/5 (446 reviews) 5. [PDQ Deploy & Inventory](https://www.capterra.co.uk/software/174535/pdq-deploy) — 4.8/5 (341 reviews) ## Reviews ### "Systems manager" — 5.0/5 > **Daniel** | *23 September 2024* | Publishing | Recommendation rating: 9.0/10 > > **Pros**: Pulseway is truly a fantastic Remote Monitoring and Management (RMM) product, and I strongly believe it stands at the top of its class. One of its greatest strengths is the constant development and improvement. The rate at which they are introducing new features and enhancing the product is impressive—comparing the Pulseway of this year to last year is like comparing night and day. Another standout feature is their patch management automation. In an era where Cyber Essentials certification is crucial for many businesses, Pulseway offers the strongest patch management system in the market. The automation capabilities streamline updates and reduce manual intervention, making it a vital tool for keeping systems secure and compliant. Their openness to community feedback is refreshing. You can request features, and the developers genuinely listen to user suggestions\!\! This level of responsiveness shows that they value their customers and are committed to improving based on real-world use cases. A must in my opinion. > > **Cons**: While Pulseway excels in many areas, the one significant drawback is the remote control experience. Having switched from Splashtop, I’ve found it quite challenging to adjust, as Splashtop offers a superior user experience in terms of stability and usability. One specific issue is with multi-screen support. Pulseway’s current implementation of multiple monitor support is subpar, forcing all remote monitors into a single screen. This setup is awkward and hampers productivity. It would be far more practical if they allowed each monitor to open as a separate window, similar to how Splashtop handles it. The ability to remote into multiple devices and full screen each one across different monitors is also something I miss dearly. Currently, Pulseway only allows full screening of one remote session on the default monitor, which feels quite limiting. Addressing these issues would significantly improve the remote control experience. > > Overall, Pulseway has been an integral part of my management of 300 endpoints, providing a feature-rich platform that saves time and ensures operations run smoothly. Its consistent development and adaptability make it a reliable choice for businesses that prioritize cybersecurity and need robust automation features. Despite the remote control limitations, Pulseway has proven itself invaluable for my IT operations. If you're looking for an RMM solution that continues to evolve, values customer feedback, and excels in areas like patch management, Pulseway is an excellent choice. The dedication to improvement and community-driven development sets it apart in the RMM landscape. The only reason I'm not giving a 10/10 is due to the remote control experience. If that gets resolved, it would be a perfect score. Finally, I've been a customer for two years and am currently in a new 36-month agreement, if that provides some context. ----- ### "Does exactly what I need for my small business." — 5.0/5 > **Benjamin** | *4 September 2024* | Events Services | Recommendation rating: 8.0/10 > > **Pros**: Pulseway allows us to easily manage our IT systems whether they are out on deployment or based in our office. The integration with Slack allows notifications to easily be sent to groups of people highlighting to us potential issues before they become more severe and cause downtime. The iOS app is also very handy, allowing me to see the status of any computers on the go. Knowing that Pulseway can grow with the business provides nice peace of mind as I don't feel like I'm investing in a system that I will some day have to replace. The integration of BitDefender has been a great help too. > > **Cons**: I'm not an IT engineer or expert in IT management so I found that there was a fairly steep learning curve. I'm more knowledgeable than the average person but kept getting stuck navigating the web portal, especially at the start. The menu system isn't as intuitive as it should be in my opinion. I think there should either be a "simplified mode" for people who just want to get started with organising their IT systems but don't need all the advanced features. Another note is that I find the difference in features available for managing Windows vs Mac clients to be disappointing. For example, you can't automatically install BitDefender via Pulseway on a Mac you have to go into the BitDefender client. > > Overall Pulseway has done exactly what we wanted, by providing a professional system for monitoring and managing our IT systems remotely. As I run a small business I don't have the time to individually check machines, so the peace of mind knowing that I will be alerted of a problem is great. Automation is also a great benefit. ----- ### "Excellent product with great customer service" — 5.0/5 > **Mark** | *9 August 2024* | Automotive | Recommendation rating: 9.0/10 > > **Pros**: Pulseway has given us a really big boost to visibility and issues on our network as well as the power to control both Windows and 3rd party software issues. They also integrate a wide range of products and services which gives us a broad marketplace to choose new IT services from and have them integrate directly into the management platform. > > **Cons**: Being entirely cloud-based there's a bit of a limit to the usefulness of it as an internal diagnostic tool. Although it's capable of a huge amount it's no help when the internet goes out for example. > > From the onboarding on day 1 it has been a really positive experience with good support and backed by excellent customer service and constant improvements to the platform. The endpoint client is simple to setup, the web client is easy to use and allows a lot of fine-grained control and it also provides a lot of peace of mind. ----- ### "RMM is good" — 3.0/5 > **Owain** | *20 September 2024* | Construction | Recommendation rating: 5.0/10 > > **Pros**: RMM works very well. The remote take over works well with all the options that you expect. > > **Cons**: PSA is a bit to basic for our needs. Missing some of the basic features that you would expect. > > Account managers have been very good and RMM does what we want. ----- ### "It Just works" — 5.0/5 > **dominic** | *13 September 2024* | Warehousing | Recommendation rating: 10.0/10 > > **Pros**: High accessibility, always updated, With the support behind it. New improvements come frequently, extremely easy to roll out to systems on site. Use it now daily to maintain our systems. > > **Cons**: Yet to experience any, Everything including the roll out just works so far > > Seamless but always developing new features and uses ----- Page: 1 / 14\ Next: [Next page](https://www.capterra.co.uk/software/141792/pulseway?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/141792/pulseway) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data