--- description: Discover the benefits and disadvantages of vcita. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: vcita Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Contact Management Software](/directory/30016/contact-management/software) > [vcita](/software/142264/appointment-scheduling) # vcita Canonical: https://www.capterra.co.uk/software/142264/appointment-scheduling Page: 1 / 13\ Next: [Next page](https://www.capterra.co.uk/software/142264/appointment-scheduling?page=2) > Manage \& grow your business with one app that does It all. Goodbye endless phone calls, so-long paperwork, hello client loyalty\! > > Verdict: Rated **4.5/5** by 291 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses vcita? Small businesses who provide services. Over 100,000 users rely on vcita worldwide: accountants, lawyers, business \& marketing consultants, coaches, counselors, fitness trainers, educators, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 291 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: vcita - **Location**: Bellevue, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$35.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: vcita offers various subscriptions, so you can find the best fit for your needs. The Kickstart plan adds online scheduling \& event registration, online payments, and more advanced features ($29/month\*) The Business plan adds email campaigns, SMS marketing, client tags \& follow-ups, client text messages, multiple staff accounts, team calendar, 3rd party integrations \& analytics, and more advanced features ($54/month\*) The Platinum plan adds staff roles \& permissions, auto-assignment rules, custom email \& SMS notifications per service, integrations via API, and more advanced features ($93/month\*) \*Annual subscription pricing - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, German, Hebrew, Italian, Polish, Portuguese, Russian, Spanish - **Available Countries**: Australia, Belgium, Brazil, Canada, China, Denmark, France, Germany, India, Ireland, Israel, Italy, Japan, Mexico, Netherlands, New Zealand, Singapore, South Africa, Spain, Switzerland and 3 more ## Features - Appointment Management - Appointment Scheduling - Automated Responses - Automated Scheduling - Calendar/Reminder System - Campaign Management - Campaign Scheduling - Case Management - Class Scheduling - Client Management - Client Portal - Confirmations/Reminders - Contact Management - Content Management - Customer Statements - Dispatch Management - EMR/EHR - Email Reminders - Enrollment Confirmation - Fitness Plan - For Barbershops - For Carpet Cleaners - For Gyms - For Medical Purposes - For Medical Spas - For Physical Therapy - For Salons and Spas - For Yoga/Pilates Studios - Healthcare Compliance - Interaction Tracking - Job Management - Marketing Automation - Mass Texting - Member Management - Membership Management - Message Personalisation - Online Classes - Online Registration - Online Scheduling - Patient Communications - Patient Intake - Patient Management - Real-time Scheduling - Receivables Ledger - Remote Treatment Planning - Scheduled Messaging - Search/Filter - Secure Messaging - Therapy Notes - Two-Way Communication ... and 128 more features ## Integrations (23 total) - Constant Contact - Duda - FullContact - GoDaddy Website Builder - Google Ads - Google Analytics 360 - Google Calendar - Google Contacts - Joomla - Meta for Business - Microsoft Excel - PayPal - QuickBooks Online - QuickBooks Online Advanced - Square Payments ... and 8 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Contact Management Software](https://www.capterra.co.uk/directory/30016/contact-management/software) ## Related Categories - [Contact Management Software](https://www.capterra.co.uk/directory/30016/contact-management/software) - [Medical Scheduling Software](https://www.capterra.co.uk/directory/30027/medical-scheduling/software) - [Appointment Scheduling Software](https://www.capterra.co.uk/directory/30757/appointment-scheduling/software) - [Online CRM Software](https://www.capterra.co.uk/directory/30072/online-crm/software) - [Scheduling Software](https://www.capterra.co.uk/directory/30087/scheduling/software) ## Alternatives 1. [Vagaro](https://www.capterra.co.uk/software/153752/vagaro) — 4.7/5 (3479 reviews) 2. [Goldie](https://www.capterra.co.uk/software/1036086/goldie) — 4.8/5 (1129 reviews) 3. [Jobber](https://www.capterra.co.uk/software/127994/jobber) — 4.6/5 (1420 reviews) 4. [Acuity Scheduling](https://www.capterra.co.uk/software/128285/acuity-scheduling) — 4.8/5 (5741 reviews) 5. [GlossGenius](https://www.capterra.co.uk/software/174830/glossgenius) — 4.8/5 (348 reviews) ## Reviews ### "Easy to use and collaborate with websites, great customer service." — 4.0/5 > **Verified Reviewer** | *31 July 2025* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: Friendly yet professional customer service. Quick response rate. Professional looking features that add onto websites with ease. > > **Cons**: It was an expensive product, I felt I should have been given more credit for phone messages and confirmations included with the package. As a sole staff member perhaps a cheaper version for individual use. > > Positive experience, was easy to add it onto my website and clients loved the personalised client portal. I had many complements when using vcita. ----- ### "Excellent scheduling features, with lots of different tools to increase sales" — 5.0/5 > **Andrew** | *7 January 2026* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: It has lots of helpful auto features which allow you to maximise income streams. The multi calendar option also allows our business to offer a variety of different activities at the same time to manage capacity levels. The overall price for this if paid yearly is very reasonable for the functions offered. > > **Cons**: The only element we'd like to see is the ability to book multiple people into one activity rather than needing to do a person by person. This would be an option for a dropdown menu of some type. However this is manageable as we've found suitable ways around this that doesn't impact our customers. > > We've used this software for over 4 years now and it has added new beneficial features as we've gone along. It has helped us see a much larger percentage of direct online bookings from customers since we've begun to use it. ----- ### "Decent platform, overpriced" — 3.0/5 > **Brianna** | *5 January 2026* | Professional Training & Coaching | Recommendation rating: 1.0/10 > > **Pros**: The client management and invoicing was convenient. The email notifications for each invoice was also helpful. > > **Cons**: Vcita raised their prices very high after I was a loyal customer for more than a year. The price was no longer worth the offering. ----- ### "VCITA SCHEDULE" — 5.0/5 > **Lee** | *13 January 2026* | Sports | Recommendation rating: 10.0/10 > > **Pros**: Vcita makes my scheduling simple for all my students and sending out marketing. Also allows my students to pay online especially when pay once they book a time. > > **Cons**: I wish that we have access to the better marketing tools as this make my advertising better. I feel that this make it better value. > > Overall I feel that Vcita makes it easier for me, but the key factor is that it makes it better for the students that take lessons from me. There are a few tweaks that I believe would make it better that once the student has paid for a package - they can click to where it allows them to schedule a lesson without a payment link attached. Maybe I am missing something. ----- ### "Vcita is invaluable to my business" — 5.0/5 > **Joe** | *16 January 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: What I love about it is the fact that it brings everything together. All aspects of my coaching I can handle through Vcita, and I love the fact that they're always upgrading and improving the services > > **Cons**: Sometimes, the calendar still takes a while to load. This is the same for desktop, iPad, and phone. > > I've been using Vcita for four years now, and it is really a rock-solid application that is invaluable to my coaching and my business ----- Page: 1 / 13\ Next: [Next page](https://www.capterra.co.uk/software/142264/appointment-scheduling?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/142264/appointment-scheduling) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data