--- description: Discover the benefits and disadvantages of Zoho Inventory. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Inventory Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Inventory Management Software](/directory/30006/inventory-management/software) > [Zoho Inventory](/software/146241/zoho-inventory) # Zoho Inventory Canonical: https://www.capterra.co.uk/software/146241/zoho-inventory Page: 1 / 18\ Next: [Next page](https://www.capterra.co.uk/software/146241/zoho-inventory?page=2) > Zoho Inventory is an online inventory management software that helps businesses handle inventory, orders, shipping, and warehousing. > > Verdict: Rated **4.5/5** by 423 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zoho Inventory? eCommerce Businesses, Online sellers, Retailers, Wholesalers, Small and Medium sized businesses. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 423 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$39.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: 14 day free trial. A free version is available for up to 50 orders and 50 shipments per month. Standard: $29/organization/month billed annually. Includes 500 orders \& 500 shipments per month. Professional: $79/organization/month billed annually. Includes 3000 orders \& 3000 shipments per month. Premium: $129/organization/month billed annually. Includes 7500 orders \& 7500 shipments per month. Enterprise: $249/organization/month billed annually. Includes 15000 orders \& 15000 shipments per month. Quotes for larger subscription packages are available on request. Discounts are available for non-profit organizations. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, Dutch, English, French, German, Hindi, Indonesian, Italian, Japanese, Malay, Portuguese, Spanish, Thai, Vietnamese - **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bosnia & Herzegovina, Brazil, British Virgin Islands and 130 more ## Features - Activity Dashboard - Alerts/Notifications - Assignment Management - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing - Collaboration Tools - Compliance Management - Contact Database - Cost Tracking - Customer Management - Data Import/Export - Delivery Management - Demand Forecasting - Dock Management - Forecasting - Inventory Control - Inventory Management - Inventory Tracking - Invoice Management - Multi-Location - Order Fulfillment - Order Management - Order Tracking - Picking & Routing - Purchase Order Management - Quotes/Estimates - Real-Time Data - Reorder Management - Reporting & Statistics - Reporting/Analytics - Returns Management - Search/Filter - Shipping Labels - Shipping Management - Supplier Management - Supply Chain Management - Third-Party Integrations - Warehouse Management - eCommerce Management ## Integrations (10 total) - QuickBooks Online - Shopify - WooCommerce - Xero - Zoho Analytics - Zoho Billing - Zoho Books - Zoho CRM - Zoho Commerce - Zoho Desk ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Inventory Management Software](https://www.capterra.co.uk/directory/30006/inventory-management/software) ## Related Categories - [Inventory Management Software](https://www.capterra.co.uk/directory/30006/inventory-management/software) - [Warehouse Management System](https://www.capterra.co.uk/directory/30005/warehouse-management/software) - [Order Management Software](https://www.capterra.co.uk/directory/30225/order-management/software) - [Supply Chain Management Software](https://www.capterra.co.uk/directory/4/supply-chain-management/software) - [Inventory Control Software](https://www.capterra.co.uk/directory/30106/inventory-control/software) ## Alternatives 1. 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[Odoo](https://www.capterra.co.uk/software/135618/odoo) — 4.2/5 (1341 reviews) ## Reviews ### "It's a good bit of kit but very technical compared to other options" — 4.0/5 > **Andrew** | *13 May 2026* | Retail | Recommendation rating: 7.0/10 > > **Pros**: It keeps everything in a neat format, easy to reference and search, easy to manage stock, costs, etc > > **Cons**: I couldn't figure out how to automate stock management so we had to spend a lot of time doing admin to update stock levels. > > I really like the software but there's a lot of room for improvement, I've stopped using it as I've found a better alternative that works out of the box but I do like how well Zoho integrates into other products. ----- ### "User-Friendly Inventory Platform and Growing Businesses" — 4.0/5 > **Verified Reviewer** | *4 August 2026* | Retail | Recommendation rating: 2.0/10 > > **Pros**: Zoho Inventory is a very special tool that gives inventory management a clean and simple form, thanks to its extremely easy and user-friendly interface. It offers excellent integration with other Zoho apps like Zoho CRM and Zoho Books, along with real-time stock tracking and multi-channel sales management. Because of its affordable pricing, both small and large companies can easily afford it, making it a special choice for users looking to improve their business. > > **Cons**: What I didn’t like about this software is that some of its features need to be more advanced in today’s times. Because once the features become advanced, the problems users face while tracking serial numbers will also be resolved, and the issues that arise when connecting it with other companies’ systems will also be solved. In my view, it is otherwise beneficial for both small and large businesses, but for companies that are quite large, this is not a complete tool. > > Looking at this software overall, it has proven to be very positive. The reason for this is that its interface is user-friendly and it works very easily, which allows you to carry out tasks like inventory management with great ease. I would recommend that if you are looking for a platform for inventory management, this is a good one. ----- ### "Easy to use Inventory tool for small business" — 5.0/5 > **Lynette** | *10 September 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Zoho's inventory was simple to set up. I easily imported my existing inventory items from QuickBooks in minutes. Once that was done, I could enter my new orders easily. > > **Cons**: When adding pictures, if one needs to be rotated, I would need to edit it locally to correct the image, then re-upload it. This seems clunky given the technology available today. > > Overall, Zoho Inventory is an invaluable tool for my company. It helps to keep our inventory in order, ensuring we don't run out. ----- ### "Good User Interface, but Significant Gaps in Healthcare Inventory Management" — 2.0/5 > **Karthik** | *11 October 2026* | Hospital & Health Care | Recommendation rating: 2.0/10 > > **Pros**: The only aspect I genuinely liked about Zoho Inventory was its user interface and compatibility across devices. We used it at First Response Healthcare, where our nurses were responsible for billing medications and medical consumables. The application worked well on laptops, Android phones, iPhones, Android tablets and iPads. The interface was simple, easy to navigate and convenient for staff. From a UI and accessibility perspective, I have no complaints. However, a good interface alone does not make it a good inventory management system. > > **Cons**: My biggest concern with Zoho Inventory is that the implementation did not adequately address the operational requirements of healthcare inventory management. We faced limitations in managing critical information such as HSN codes, expiry dates, pricing and discounts. Medication-specific details, including generic names, brand names, strengths, LASA identification and high-alert medication flags, were also not adequately supported. Expiry management was a major concern. A medical inventory system should identify medications approaching expiry, particularly within the next three months, and provide proper batch-level traceability. Multi-location inventory management was another challenge. Our requirement was to have one central warehouse supplying multiple healthcare centres. Instead, individual nurses were configured as separate stores, making stock allocation, transfers and reconciliation unnecessarily complicated. User access controls were also poorly configured. Most users had access to functions beyond their responsibilities, and we could not effectively enforce role-based discount limits. The implementation affected billing workflows, stock accuracy and inventory reconciliation. During a separate diagnostic laboratory IT assessment, I also identified gaps in the standard Zoho Inventory setup for reagent kit management, component-level expiry tracking, in-use stability, temperature monitoring and daily reagent consumption. Overall, the system did not meet the healthcare-specific operational requirements we needed it to support. > > I have experience using Zoho Inventory in healthcare operations and evaluating its suitability for diagnostic laboratory inventory management. At First Response Healthcare, we implemented Zoho Inventory for medication and consumable billing across multiple centres. The product initially looked promising because of its simple interface and accessibility across devices. However, once we started using it for daily operations, several limitations became evident. The main challenges were medication identification, expiry management, user permissions, stock reconciliation, multi-location inventory control and billing. One of the biggest issues was the inventory structure. We needed a central warehouse supplying multiple healthcare centres, with authorised staff managing stock within their respective locations. Instead, nurses were configured as individual stores, which made inventory management unnecessarily complicated. We also faced challenges with discount controls. Different users should have different authorisation limits, but our setup allowed discounts without the required role-based restrictions. The product was primarily selected because Finance was already using Zoho Books. The intention was to simplify financial reporting, invoicing and stock reconciliation. Unfortunately, the implementation did not deliver the expected operational benefits. More recently, during an IT assessment for a diagnostic laboratory, I evaluated Zoho Inventory against laboratory-specific requirements. Laboratory inventory management involves reagent kits containing multiple components, each potentially having different expiry dates and stability periods. Laboratories also require batch traceability, temperature monitoring, daily reagent consumption and accurate opening and closing stock records. The standard setup we evaluated did not adequately support these requirements. I highlighted these gaps and discussed specialised laboratory inventory solutions better aligned with the operational needs. Based on my experience, Zoho Inventory may be suitable for general inventory management, but healthcare organisations need to carefully evaluate its capabilities before implementation. A system should be selected based on its ability to support actual operations, not simply because it integrates with an existing finance application. For healthcare, inventory management is directly connected to patient safety, quality, compliance and financial accountability. These requirements cannot be compromised. ----- ### "Effective software for inventory management." — 4.0/5 > **Paloma** | *27 November 2025* | Sports | Recommendation rating: 9.0/10 > > **Pros**: The product is very effective for inventory management and order tracking. Software ease of use and adaptability. Integration of the software with other systems such as Shopify, Zoho Books and Zoho CRM is seamless. > > **Cons**: The software is very intact. We have not experienced notable flaws during deployment and implementation. > > Zoho inventory is a great software. It has given us a centralised view of our inventories and enabled us to maintain optimum stock levels. The software is easy to use and has quality customer support services. ----- Page: 1 / 18\ Next: [Next page](https://www.capterra.co.uk/software/146241/zoho-inventory?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/146241/zoho-inventory) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data