--- description: Discover the benefits and disadvantages of MasterControl Quality Excellence. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MasterControl Quality Excellence Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Compliance Software](/directory/30110/compliance/software) > [MasterControl Quality Excellence](/software/148577/mastercontrol) # MasterControl Quality Excellence Canonical: https://www.capterra.co.uk/software/148577/mastercontrol Page: 1 / 22\ Next: [Next page](https://www.capterra.co.uk/software/148577/mastercontrol?page=2) > MasterControl Quality Excellence is the \#1 Quality Management System (QMS) in life sciences > > Verdict: Rated **4.5/5** by 526 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses MasterControl Quality Excellence? MasterControl Quality Excellence is the \#1 Quality Management System (QMS) in life sciences. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 526 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: MasterControl - **Location**: Salt Lake City, US - **Founded**: 1994 ## Commercial Context - **Starting Price**: US$25,000.00 - **Pricing model**: Other - **Pricing Details**: Contact MasterControl for detailed pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Japanese - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Iceland, Ireland, Isle of Man, Italy, Japan, Jersey, Malaysia, Netherlands, New Zealand, Norway, Philippines and 12 more ## Features - Access Controls/Permissions - Alerts/Escalation - Approval Process Control - Archiving & Retention - Audit Management - Audit Planning - Audit Trail - Bills of Material - Change Management - Collaboration Tools - Commenting/Notes - Complaint Management - Compliance Management - Compliance Tracking - Corrective and Preventive Actions (CAPA) - Customisable Templates - Dashboard - Data Visualisation - Document Capture - Document Coding & Control - Document Storage - Equipment Management - Feedback Management - File Sharing - Full Text Search - Incident Management - Internal Controls Management - Inventory Management - Issue Tracking - Maintenance Management - Monitoring - Nonconformance Tracking - Order Management - Prioritisation - Project Management - Quality Control - Reporting/Analytics - Response Management - Risk Analysis - Risk Assessment - Risk Management - Risk Scoring - Root Cause Analysis - Search/Filter - Task Management - Training Management - Version Comparison - Version Control - Version Rollback - Workflow Management ... and 13 more features ## Integrations (3 total) - Microsoft Excel - Microsoft PowerPoint - Microsoft Word ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Compliance Software](https://www.capterra.co.uk/directory/30110/compliance/software) ## Related Categories - [Medical Lab Software](https://www.capterra.co.uk/directory/20043/medical-lab/software) - [Audit Software](https://www.capterra.co.uk/directory/30664/audit/software) - [Enterprise Risk Management Software (ERM)](https://www.capterra.co.uk/directory/32559/erm/software) - [Quality Management Software](https://www.capterra.co.uk/directory/30099/quality-management/software) - [Compliance Software](https://www.capterra.co.uk/directory/30110/compliance/software) ## Alternatives 1. [KAWAK](https://www.capterra.co.uk/software/211071/kawak) — 4.6/5 (319 reviews) 2. [Qualio](https://www.capterra.co.uk/software/134050/quality-management-software) — 4.6/5 (128 reviews) 3. [Isolocity](https://www.capterra.co.uk/software/148633/isolocity) — 4.7/5 (51 reviews) 4. [QT9 QMS](https://www.capterra.co.uk/software/97557/qt9-quality-management) — 4.8/5 (117 reviews) 5. [Ideagen Quality Management](https://www.capterra.co.uk/software/155354/Ideagen-Quality-Management) — 4.5/5 (178 reviews) ## Reviews ### "MC Qx at ONT" — 4.0/5 > **Katja** | *14 May 2025* | Nanotechnology | Recommendation rating: 8.0/10 > > **Pros**: MC Qx allows us to manage documents, training and quality processes in one place. All these can be linked to each other, for increased traceability. Powerful reporting dashboards are super helpful. > > **Cons**: Some of the processes are not super intuitive, but this is managed easily enough with end user training. ----- ### "Powerful and Customisable Platform" — 4.0/5 > **Verified Reviewer** | *15 May 2024* | Research | Recommendation rating: 8.0/10 > > **Pros**: Provides a wide range of modules, each of which are highly configurable. > > **Cons**: Platform is not the most intuitive to use, so can take a while for Users to learn. ----- ### "User experience" — 4.0/5 > **Lynn** | *16 May 2024* | Medical Devices | Recommendation rating: 8.0/10 > > **Pros**: Having everything in one place makes it easier to manage the document management tasks > > **Cons**: Sometimes there are parts of the system that are unable to be edited/updates and this can limit how we schedule our tasks > > A mostly positive experience with the system, with some minor improvement it could be exactly what we need to have to maintain our processes. ----- ### "Documents and packets." — 5.0/5 > **Ewa** | *16 May 2024* | Medical Devices | Recommendation rating: 9.0/10 > > **Pros**: As Document Control I like the most that you can quickly search for documents and track packets. I like a fact that we can also update documents at step 2 Doc Control and fix format etc. > > **Cons**: I do not like that there is no notification whenever the packet is signed off by originator at collaboration step (after update). ----- ### "Using MX Production in a GMP Pharmaceutical Manufacturing setting." — 5.0/5 > **Sophie** | *30 April 2024* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: The system is very easy to access and use. It allows for an easy audit trail of users and during the construction of templates edits can easily be made and approved by several users before release. During manufacture the ability to force steps to be filled in by an operator before moving on is huge. Reviews are so much quicker than before and we have beat many targets due to this. > > **Cons**: In my role there aren't currently any aspects of MX that cause an issue. > > My experience is using MX to create electronic batch manufacturing records (eBMRs) to suit our process prior to manufacturing, throughout manufacture and then reviewing the executed eBMR after use. This has been a hugely positive one and i'm excited to see the further improvements we can make with MX. ----- Page: 1 / 22\ Next: [Next page](https://www.capterra.co.uk/software/148577/mastercontrol?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/148577/mastercontrol) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data