--- description: Discover the benefits and disadvantages of Upper Hand. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Upper Hand Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Coaching Software](/directory/31395/coaching/software) > [Upper Hand](/software/151570/upper-hand) # Upper Hand Canonical: https://www.capterra.co.uk/software/151570/upper-hand Page: 1 / 6\ Next: [Next page](https://www.capterra.co.uk/software/151570/upper-hand?page=2) > Upper Hand saves you valuable time and money so you can develop more athletes and expand your impact. > > Verdict: Rated **4.1/5** by 110 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Upper Hand? Any sports organization that runs training - sports facilities, training academies, youth teams, youth clubs, camp businesses, and more. Only software built specifically for sports training. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 110 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Upper Hand - **Location**: Indianapolis, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$79.00 - **Pricing model**: Flat Rate - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Address Book - Alerts/Notifications - Attendance Management - Attendance Tracking - Attendee Tracking - Availability Management - Billing & Invoicing - Booking Management - CRM - Calendar Management - Calendar/Reminder System - Class Management - Client Management - Client Portal - Color Codes/Icons - Communication Management - Contact Management - Dues Management - Equipment Management - Event Management - Facility Asset Management - For Gyms - For Yoga/Pilates Studios - Franchise Intranet - Group Registration - Inventory Management - Member Communication - Member Database - Member Directory - Member Management - Member Types - Membership Management - Membership Renewals - Mobile Access - Mobile App - Online Booking - Online Payments - Online Registration - Parent Portal - Payment Processing - Real-time Scheduling - Recurring/Subscription Billing - Reminders - Reporting & Statistics - Reporting/Analytics - Scheduling - Space Management - Student Management - Team Management - Website Management ... and 17 more features ## Integrations (2 total) - Fivetran - Snowflake ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Coaching Software](https://www.capterra.co.uk/directory/31395/coaching/software) ## Related Categories - [Sports League Software](https://www.capterra.co.uk/directory/30751/sports-league/software) - [Yoga Studio Software](https://www.capterra.co.uk/directory/30755/yoga-studio/software) - [Club Management Software](https://www.capterra.co.uk/directory/30215/club-management/software) - [Fitness Software](https://www.capterra.co.uk/directory/30910/fitness/software) - [Facility Management Software](https://www.capterra.co.uk/directory/30211/facility-management/software) ## Alternatives 1. [Connecteam](https://www.capterra.co.uk/software/153140/connecteam) — 4.6/5 (5058 reviews) 2. [Dash](https://www.capterra.co.uk/software/1030372/daysmart-recreation) — 4.2/5 (31 reviews) 3. [SmartRec](https://www.capterra.co.uk/software/198905/smartrec) — 4.3/5 (146 reviews) 4. [Swift](https://www.capterra.co.uk/software/1028081/swift) — 5.0/5 (15 reviews) 5. [Wowflow](https://www.capterra.co.uk/software/1013136/wowflow) — 5.0/5 (17 reviews) ## Reviews ### "Upper Hand does not deliver on deliverables" — 1.0/5 > **Chris** | *12 December 2024* | Sports | Recommendation rating: 0.0/10 > > **Pros**: Relatively good user interface so it’s easy to use on client side. > > **Cons**: They would not deliver on what they told me they would > > I requested for multiple memberships per account. They still don’t have this option. ----- ### "Amazing software" — 5.0/5 > **Adron** | *17 December 2024* | Sports | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Upper Hand is using the app to make scheduling event and easy to use discount codes. > > **Cons**: What I don’t like is that where my client‘s is having trouble logging in and using their payments and they always gotta contact me to get it resolved. > > My experience with Upper Hand has been amazing. I’ve been using it since 2018 and I don’t think I will go to another one unless Upper Hand goes bankrupt or discontinuous but other than that I’m all in. ----- ### "Upper Hand B42" — 4.0/5 > **Anthony** | *19 December 2024* | Sports | Recommendation rating: 3.0/10 > > **Pros**: I like the ease of use of the Point of sale. > > **Cons**: Not being able to delete memberships. I wish I could have the option to delete memberships that are no longer used. > > It’s been good for the most part. I have emailed a few questions from time to time and usually get a response but the last time I did not. Would like a timely response. ----- ### "Great for Lessons" — 4.0/5 > **Natasha** | *18 January 2022* | Sports | Recommendation rating: 8.0/10 > > **Pros**: UpperHand has made it very easy for our clients to book lessons and apply credits from bulk packages. Also made it easier for instructors to see who scheduled lessons with them. Instead of waiting for an email form our training director. > > **Cons**: Still have to do a work around if an instructor needs to be listed for multiple sessions the same day but is flagged as a conflict. ----- ### "Great start and potential" — 3.0/5 > **Jameson** | *22 January 2020* | Professional Training & Coaching | Recommendation rating: 7.0/10 > > **Pros**: I like that it is automated and allows for me to focus more time on delivering my services rather than registering and recording participants > > **Cons**: I would like the communication to clients to be more customization and I would like my clients to have an easier time navigating the software. I receive a lot of "please help" emails for relatively simple and common things. (like signing up for a session or unscheduling a session). > > It has certainly given my coaches more independence to function on their own and manage their own sessions. I have needed to send out fewer reminders and be the "middle man" much less. ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.co.uk/software/151570/upper-hand?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/151570/upper-hand) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data