--- description: Discover the benefits and disadvantages of Jotform. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Jotform Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Contract Management Software](/directory/30078/contract-management/software) > [Jotform](/software/158456/jotform-4-0) # Jotform Canonical: https://www.capterra.co.uk/software/158456/jotform-4-0 Page: 1 / 113\ Next: [Next page](https://www.capterra.co.uk/software/158456/jotform-4-0?page=2) > Ideal for businesses of all sizes, it is a form building tool that helps users create survey forms while also reviewing submissions. > > Verdict: Rated **4.7/5** by 2795 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Jotform? Whether you run a business, nonprofit, or work in education or healthcare, Jotform makes it easy to collect and manage information. Receive payments, registrations, appointments, uploads, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 2795 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Jotform - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$39.00 - **Pricing model**: Flat Rate (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish - **Available Countries**: Australia, Brazil, Canada, China, France, Germany, Hong Kong SAR China, India, Ireland, Isle of Man, Japan, Mexico, Netherlands, New Zealand, Singapore, United Kingdom, United States ## Features - Appointment Scheduling - Billing & Invoicing - Business Process Automation - CSAT Survey Structure - Commenting/Notes - Communication Management - Content Publishing Options - Contract/License Management - Convert to PDF - Customisable Questions - Data Capture and Transfer - Data Security - Document Capture - Document Storage - Employee Recognition - Enrollment Confirmation - Feedback Management - For Government - For Healthcare - For Legal Professionals - For Municipal Offices - Forms Creation & Design - HIPAA Compliant - Live Results Sharing - Member Database - Merge/Append Files - Mobile Signature Capture - Multi-Party Signing - Multiple Question Types - Online Polling - Online Registration - Patient Records Management - Permit Issuance - Pre-built Templates - Progress Notes - Project Planning/Scheduling - Proposal Generation - RFP Management - Reporting/Analytics - Reporting/Project Tracking - Secure Messaging - Status Tracking - Student Information/Records - Survey Builder - Survey/Poll Management - Task Management - Templates - Therapy Notes - Workflow Configuration - eCards ... and 125 more features ## Integrations (100 total) - AWeber - ActiveCampaign - Adobe Dreamweaver - Agile CRM - Airtable - Akita - Apache Hive - Asana - Basecamp - BigCommerce - BlueSnap - Box - Brevo - Callingly - Campaign Monitor by Marigold ... and 85 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Contract Management Software](https://www.capterra.co.uk/directory/30078/contract-management/software) ## Related Categories - [Forms Automation Software](https://www.capterra.co.uk/directory/10023/forms-automation/software) - [PDF Software](https://www.capterra.co.uk/directory/31122/pdf/software) - [Work Order Software](https://www.capterra.co.uk/directory/30785/work-order/software) - [Government Software](https://www.capterra.co.uk/directory/20048/government/software) - [Data Collection Software](https://www.capterra.co.uk/directory/32475/data-collection/software) ## Alternatives 1. [Connecteam](https://www.capterra.co.uk/software/153140/connecteam) — 4.6/5 (5059 reviews) 2. [Typeform](https://www.capterra.co.uk/software/137289/typeform) — 4.7/5 (945 reviews) 3. [Google Workspace](https://www.capterra.co.uk/software/168389/google-workspace) — 4.7/5 (17484 reviews) 4. [Docusign](https://www.capterra.co.uk/software/121506/docusign) — 4.7/5 (9268 reviews) 5. [Jotform Sign](https://www.capterra.co.uk/software/1058643/jotform-sign) — 4.8/5 (216 reviews) ## Reviews ### "Don't know what I'd do without Jotform\!" — 5.0/5 > **Sam** | *20 February 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Really easy to use to make professional-looking forms and apps for my clients to use. Easy for me and easy for my clients - perfect\! > > **Cons**: I don't think there's anything I don't like\! Except occasionally my embedded videos don't display correctly, but now I know I just need to get the clients to refresh, and they tend to appear. > > Really happy with the apps and forms I can produce. Quick and easy but also look very professional. The templates are really useful, but equally easy to create from scratch. ----- ### "Powerful No-Code Tool for Operational Digitisation with Minor Scaling Limitations" — 4.0/5 > **Valentin** | *2 April 2026* | Construction | Recommendation rating: 8.0/10 > > **Pros**: Jotform is extremely flexible and powerful for building operational systems without coding. It allowed us to digitise over 60+ processes, including quality control, site inspections, procurement tracking, and internal workflows. The integration with Google Workspace is a major advantage, enabling structured data collection and automation. The form builder is intuitive, supports complex logic, and works well across devices, including offline scenarios. Enterprise features such as custom domains and branding also help maintain a professional company image. > > **Cons**: At scale, certain limitations become visible. Managing large numbers of forms and submissions can become difficult to organise and maintain. Performance can occasionally slow down with complex forms or high data volume. Some advanced automation and integration capabilities feel limited compared to fully custom systems, requiring workarounds. Additionally, user access control and structured database-like management are not as robust as dedicated application platforms. > > Overall, Jotform has been a key tool in transforming manual processes into structured digital workflows within our company. It significantly improved efficiency, reduced paperwork, and enhanced data visibility across operations. While it is not a full replacement for a bespoke system, it serves as an excellent foundation for building and validating internal processes before scaling further. For companies looking to digitise operations quickly without heavy development costs, it provides strong value. ----- ### "The best feedback app" — 5.0/5 > **Jamie** | *31 March 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Form customisation is brilliant and very easy to use. On receiving feedback you can easily make data also > > **Cons**: Struggling with data to number calculations to make it useful. It would be better if we could assign numbered outputs > > Great and love using Jotform for feedback to make the best spaces possible for young people\! It’s fantastic and easy to use ----- ### "Innovation without breaking the bank" — 4.0/5 > **Adewale** | *12 February 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Since I started using jotform, it has offered me the relief a needed with the little push into my business. The application is easy to use and work well with wifi connections. The abilitybto customise forms for data collection is unique due to its flexibility. It offers great value. > > **Cons**: Jetform does not work at maximum capacity on mobile data. Probably because of its design or the minimal connection my mobile data offers. I have asked a few members of the team to use over their devices so that we could reach a conclusive outcome on capacity. > > Overall, Jot form has been very intuitive as jt helps myself and the team to catch-up with new ideas and innovate constructively based our clients data and feedback collected. ----- ### "We love Jotforms" — 5.0/5 > **Craig** | *25 September 2025* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: I currently only use Jotforms to create client questionnaires and staff ticksheet. The first few forms are free with very few limitations which is great value. It's very user friendly and you don't need alot of computer knowledge to get started. We like the drag \& drop features and you can customise the forms with your own branding. The options for clients to upload and download files is great and the form translate to mobile devices. The option to export all the relevant data is fab and saves alot of time. > > **Cons**: We've not yet come across any cons to Jotforms for our needs. We have not yet explored all features available. Maybe a few free trials for other features would be helpful. > > Love it\!\!\! Meets all our needs for client questionnaires and Staff ticksheets, we can't wait to explore Jotforms additional services \& features. ----- Page: 1 / 113\ Next: [Next page](https://www.capterra.co.uk/software/158456/jotform-4-0?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/158456/jotform-4-0) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data