--- description: Discover the benefits and disadvantages of Bloomreach. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bloomreach Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Headless CMS Platform Software](/directory/32215/headless-cms-platform/software) > [Bloomreach](/software/173203/bloomreach) # Bloomreach Canonical: https://www.capterra.co.uk/software/173203/bloomreach Page: 1 / 4\ Next: [Next page](https://www.capterra.co.uk/software/173203/bloomreach?page=2) > Bloomreach was recognized among the top vendors in The Forrester Wave™: Commerce Search and Product Discovery. > > Verdict: Rated **4.8/5** by 56 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Bloomreach? Multi-channel content delivery system that helps e-commerce businesses in retail, hospitality, manufacturing, distribution, transportation and other industries create, manage, share, and edit content. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 56 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Bloomreach - **Location**: Mountain View, US - **Founded**: 2009 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Contact Bloomreach for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English, French, German - **Available Countries**: Albania, Andorra, Argentina, Australia, Austria, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Chile, Colombia, Croatia, Cyprus, Czechia, Denmark, Ecuador, Estonia and 57 more ## Features - 2-Way Messaging - AI/Machine Learning - API - Access Controls/Permissions - Alerts/Notifications - Analytics - Automated Responses - Behavioural Targeting - Campaign Management - Campaign Scheduling - Campaign Tracking - Content Management - Content Publishing Options - Customer Database - Customer Profiles - Customer Segmentation - Dashboard - Data Capture and Transfer - Data Synchronisation - Document Management - Drag & Drop Editor - Email Tracking - Full Text Search - Heatmaps - Information Governance - Keyword Tracking - Landing Pages/Web Forms - Marketing Automation - Marketing Management - Mass Texting - Message Personalisation - Mobile Optimization - Multi-Campaign - Multi-Channel Campaigns - Multi-Channel Marketing - Multiple Data Sources - Performance Metrics - Personalisation - Publish Scheduling - Real-Time Analytics - Recommendations - SEO Management - Scheduled Messaging - Search/Filter - Third-Party Integration - Time on Site Tracking - User Interaction Tracking - Web/Mobile App Development - Website Analytics - Website Personalisation ... and 84 more features ## Integrations (78 total) - AWS Lambda - Alexa - Amazon S3 - Antavo - Bazaarvoice - BigCommerce - Brevo - Bynder - Cloudinary - Contentsquare - Crisp - Docusign - Dropbox Business - Ebay Magento Integration - Elastic Path ... and 63 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) ## Category - [Headless CMS Platform Software](https://www.capterra.co.uk/directory/32215/headless-cms-platform/software) ## Related Categories - [AI Marketing Tools](https://www.capterra.co.uk/directory/34136/ai-marketing-tools/software) - [Content Management Systems](https://www.capterra.co.uk/directory/10007/content-management/software) - [Enterprise Content Management Software](https://www.capterra.co.uk/directory/31079/enterprise-content-management/software) - [Personalisation Software](https://www.capterra.co.uk/directory/30965/personalization/software) - [Digital Experience Platforms (DXP)](https://www.capterra.co.uk/directory/32817/digital-experience-platforms-%28dxp%29/software) ## Alternatives 1. [HubSpot Marketing Hub](https://www.capterra.co.uk/software/171840/hubspot-marketing) — 4.5/5 (6228 reviews) 2. [Systeme.io](https://www.capterra.co.uk/software/198994/systeme) — 4.8/5 (2127 reviews) 3. [Brevo](https://www.capterra.co.uk/software/132996/brevo) — 4.6/5 (3439 reviews) 4. [ActiveCampaign](https://www.capterra.co.uk/software/79367/activecampaign) — 4.6/5 (2561 reviews) 5. [MailerLite](https://www.capterra.co.uk/software/136603/mailerlite) — 4.7/5 (2259 reviews) ## Reviews ### "Great product that helps me do my job. Uncomplicated that doesnt require lots of resource" — 5.0/5 > **Nathan** | *12 June 2024* | Consumer Goods | Recommendation rating: 9.0/10 > > **Pros**: Customer view. Being able to see how our customer engage with the website and marketing comms > > **Cons**: Some mixed reporting and due to multiple people being in and out of our business is means its quite a mess compared to when I've used other systems > > Great and easy to use. You can work as simple of as complex as you want to ----- ### "Elegant, scalable and user friendly all-in-one Marketing Automation platform" — 5.0/5 > **Luis** | *29 May 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Speed despite volumes of data ingested. The solution is very elegant and once you are familiar with the way it works it is very easy to understand what is happening in the background and to visualise the behaviours for specific business scenarios > > **Cons**: That is a one-in-all solution for all Marketing Automation needs. If we had to select another setup this would mean purchasing different solutions to coer all the use cases of Bloomreach. Mainly the personalisation and real time use cases are not covered by other CDPs. > > Very competent technical and customer support team. They know what they are talking about beyond what their solution offers. Solution is on the pricy side, but is worth the investment considering the performance and range of use cases covered. Great GDPR compliance ----- ### "Ok email automation platform. Terrible CDP." — 4.0/5 > **Vince** | *23 December 2024* | Financial Services | Recommendation rating: 7.0/10 > > **Pros**: A lot of potential customization like a sandbox > > **Cons**: Default and out of the shelf functionality is limited or unnecessarily complex > > Ok email automation platform. Terrible CDP. ----- ### "CDP for the future" — 5.0/5 > **Poornaraj** | *29 May 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Ease of use all the features are drag \& drop. We can start from scratch and learn the tool in no time. The support is very handy on any time. > > **Cons**: There are some time zone issue where the timestamp changes to some other values . Not in all case on few of the cases ----- ### "Bloomreach - Review" — 5.0/5 > **Ivona** | *13 June 2024* | Telecommunications | Recommendation rating: 8.0/10 > > **Pros**: I like history of communication with our clients > > **Cons**: some numbers are wrong, differences are not clear ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.co.uk/software/173203/bloomreach?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/173203/bloomreach) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pl | | ----- ## Structured Data