--- description: Discover the benefits and disadvantages of Synap. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Synap Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Assessment Software](/directory/31117/assessment/software) > [Synap](/software/179077/synap) # Synap Canonical: https://www.capterra.co.uk/software/179077/synap Page: 1 / 3\ Next: [Next page](https://www.capterra.co.uk/software/179077/synap?page=2) > Synap is a modern, easy-to-use exam platform that empowers organisations to deliver secure, online exams and courses at scale. > > Verdict: Rated **4.8/5** by 32 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Synap? Any organisation looking to deliver online exams and/or courses - from startups, to scaling businesses, to Enterprise clients. With hands-on, ongoing support from our experts, you can launch quickly. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 32 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Synap - **Location**: Leeds, UK - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$143.00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Our standard plan starts at £119 per month, for 30 active users. Ideal for new or growing companies, delivering exams \& courses. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Basque, Brazilian Portuguese, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - AI/Machine Learning - Alerts/Notifications - Assessment Management - Assignment Management - Audio/Video Recording - Automated Proctoring - Automatic Grading - Built-in Course Authoring - Candidate Management - Certification & Licensing - Communication Management - Community Management - Content Library - Content Management - Course Management - Course Tracking - Customisable Questions - Data Import/Export - Employee Portal - Individualised Assessments - Learner Portal - Live Proctoring - Mobile App - Mobile Learning - Multi-User Collaboration - Multiple Authentication Methods - Online Tests - Performance Metrics - Pre-Employment Testing - Progress Tracking - Question Library - Quizzes - Randomisation - Registration Management - Reporting/Analytics - Scoring - Screen Recording - Self Service Portal - Self-Service Content Curation - Skills Assessment - Student Portal - Surveys & Feedback - Synchronous Learning - Test Scheduling - Test/Quiz Creation - Tests/Assessments - Third-Party Integrations - Time Limits - Violation Tracking - Weighted Questions ... and 4 more features ## Integrations (11 total) - GoTo Meeting - Google Analytics 360 - Intercom - Mailchimp - Microsoft Excel - PayPal - Segment - Stripe - Zapier - Zendesk Suite - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Assessment Software](https://www.capterra.co.uk/directory/31117/assessment/software) ## Related Categories - [Learning Management Systems (LMS)](https://www.capterra.co.uk/directory/30020/learning-management-system/software) - [Learning Experience Platform (LXP) Software](https://www.capterra.co.uk/directory/31698/learning-experience-platform/software) - [Exam Software](https://www.capterra.co.uk/directory/30843/exam/software) - [Microlearning Software](https://www.capterra.co.uk/directory/31335/microlearning/software) - [Training Software](https://www.capterra.co.uk/directory/10008/training/software) ## Alternatives 1. [Exam.net](https://www.capterra.co.uk/software/1015788/examnet) — 4.6/5 (108 reviews) 2. [Easy LMS](https://www.capterra.co.uk/software/145800/easy-lms) — 4.6/5 (178 reviews) 3. [TestWe](https://www.capterra.co.uk/software/177024/testwe) — 4.7/5 (38 reviews) 4. [DigiAssess](https://www.capterra.co.uk/software/1019042/digiassess) — 4.7/5 (36 reviews) 5. [Isograd Testing Services](https://www.capterra.co.uk/software/1062983/isograd-testing-services) — 4.8/5 (23 reviews) ## Reviews ### "Synap Review" — 4.0/5 > **Lisa** | *13 August 2024* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Its clean layout, and responsiveness of the Synap team > > **Cons**: A little confusing to set up initially, but once past this initial phase, easy to use > > They have been excellent offering support and taking onboard suggestions and very responsive. ----- ### "UK Flour Millers" — 5.0/5 > **Steve** | *19 August 2024* | Government Relations | Recommendation rating: 9.0/10 > > **Pros**: Customer Service, dedicated account manager > > **Cons**: Lack of Hot spot or drag and question and answers > > Experience has been smooth, with continuous support and guidance to ensure each exam lands and is executed with minimal errors ----- ### "Great work\!" — 5.0/5 > **Emalee** | *14 August 2024* | 2128 | Recommendation rating: 9.0/10 > > **Pros**: Any problems resolved and information given to stop the same issue happening again. > > **Cons**: Can sometimes take a little while for a reponse. > > Great company with friendly, knowledgeable staff. ----- ### "An expensive but not a happy experience" — 2.0/5 > **Declan** | *7 October 2025* | Medical Practice | Recommendation rating: 0.0/10 > > **Pros**: Variety of assessment modalities. Reasonably effective processes to contact and engage your 'student' group. > > **Cons**: Not instinctive, nor intuitive and not easy to find your way around the command menus. Poor integration and potential intra-operability with LMS tools such score, xAPI and LTI > > Used it very briefly then had to cancel my subscription as there was no appropriate tier which would match my level of activity. Any potential useful interoperability features were confined to the higher subscription level although my concern was that even with that level I wasn't confident of there utility. Similarly, there was a tiered customer support level associated with subscription levels. The features linked to the tiered price range extended to how one engaged with users specifically the potential 'tutor' group. ----- ### "Highly Recommend" — 5.0/5 > **Sharaf** | *2 May 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: We’ve found Synap to be an invaluable tool for securely delivering exams. The platform’s intuitive interface makes exam creation and delivery straightforward, while its adaptive learning technology ensures that each candidate is assessed based on their individual progress. Synap’s robust security features give us confidence in the integrity of our exams, and its progress tracking offers clear insights into each technician’s development. > > **Cons**: While Synap is excellent for online learning and exam delivery, having more offline access options could be beneficial for technicians who may not always have reliable internet access, especially in remote areas. > > Our experience using Synap has been overwhelmingly positive, we’ve been able to streamline our exam delivery process while ensuring the highest levels of security and efficiency. Synap’s intuitive platform has made it easy for both our team and candidates to navigate, making exam creation and delivery seamless.Security is a top priority for us, and Synap has delivered in this area as well, offering a secure environment for exam delivery that gives us confidence in the integrity of our assessments. Overall, Synap has truly enhanced our exam process, providing a flexible, secure, and engaging platform for our team. We’re excited to continue using it for future training and certification efforts. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.uk/software/179077/synap?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/179077/synap) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data