--- description: Discover the benefits and disadvantages of BrandWide. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BrandWide Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Franchise Management Software](/directory/10059/franchise-management/software) > [BrandWide](/software/179750/brand-wide) # BrandWide Canonical: https://www.capterra.co.uk/software/179750/brand-wide Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/179750/brand-wide?page=2) > BrandWide offers the most complete all-in-one platform for Franchise Management, Franchise Development, and Franchisee Operations. > > Verdict: Rated **5.0/5** by 26 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses BrandWide? Franchise businesses of all sizes. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 26 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Soffront - **Location**: Las Vegas, US - **Founded**: 1992 ## Commercial Context - **Pricing Details**: Contact BrandWide for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 174 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Appointment Scheduling - Audit Management - Billing & Invoicing - CRM - Calendar Management - Collaboration Tools - Commenting/Notes - Contact Management - Customisable Reports - Data Import/Export - Document Management - Email Management - Employee Management - Event Triggered Actions - Financial Management - Franchise Intranet - Interaction Tracking - Inventory Management - Job Scheduling - Lead Management - Mobile Access - Reporting & Statistics - Reporting/Analytics - Sales Activity Management - Sales Pipeline Management - Search/Filter - Task Management - Third-Party Integrations - Workflow Management ## Integrations (8 total) - Docusign - Eventbrite - Google Workspace - Microsoft 365 - QuickBooks Online - QuickBooks Online Advanced - Stripe - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Franchise Management Software](https://www.capterra.co.uk/directory/10059/franchise-management/software) ## Related Categories - [Franchise Management Software](https://www.capterra.co.uk/directory/10059/franchise-management/software) - [Collaboration Software](https://www.capterra.co.uk/directory/15/collaboration/software) - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) - [File Sharing Software](https://www.capterra.co.uk/directory/30909/file-sharing/software) - [Email Marketing Software](https://www.capterra.co.uk/directory/30013/email-marketing/software) ## Alternatives 1. [EngageBay CRM](https://www.capterra.co.uk/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 2. [Bitrix24](https://www.capterra.co.uk/software/113540/bitrix24) — 4.2/5 (984 reviews) 3. [monday.com](https://www.capterra.co.uk/software/147657/monday-com) — 4.6/5 (5726 reviews) 4. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 5. [FranConnect](https://www.capterra.co.uk/software/79205/franconnect-franchise-software) — 4.3/5 (205 reviews) ## Reviews ### "5\* Service from BrandWide" — 5.0/5 > **Jen** | *6 March 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Engaging with BrandWide for the development of our CRM system has been a fantastic experience. We would particularly like to extend our gratitude to \[sensitive content hidden\] , whose dedication has been instrumental in the smooth implementation of our system. He has consistently been available, providing invaluable assistance throughout the process. We wholeheartedly offer them a five-star rating and highly recommend their services. > > **Cons**: There were no substantive negatives to report during our engagement. On the rare occasions if a minor issue did arise, it was addressed promptly, handled with complete professionalism, and resolved without any disruption to our progress. The consistency and reliability of the support provided left no areas of concern throughout the entire project. ----- ### "BrandWide: The Best Franchise CRM" — 5.0/5 > **Ethan** | *17 March 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: They're super strong communication, customer tailored support and will always be there when you need them\! > > **Cons**: Nothing at all honestly. They were there at all times when I needed them. Compliance functionality was pretty cool as well. > > 10/10, phenomenal team, strong product, lots of different types of workflows and allowed us to award our first 11 franchisees in 6 months\! ----- ### "Affordable & Great Support" — 5.0/5 > **Caleb** | *17 July 2025* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Scalable solution that is customizable to our business needs with round the clock support. It was also very easy for our franchisees to learn to use for their sales reporting. It is helpful for automating franchisee communication and task management. As we grow we will be able to use it to improve our franchisee's experience and streamline growth. > > **Cons**: I don't have any Cons to list at this time. Even though support is in a different time zone than us, this has not been an issue. > > Our Sales Rep was very helpful in finding the right package and getting us the best deal. We were assigned a customer service rep that is extremely helpful in building out and customizing our options to fit our needs... and is also very patient with the thousands of random questions we end up asking on a regular basis. ----- ### "Recommended CRM platform\!" — 5.0/5 > **Kim** | *8 August 2025* | Food & Beverages | Recommendation rating: 9.0/10 > > **Pros**: The customer service at Brand Wide is great. I work with \[sensitive content hidden\] and he is professional, quick to answer and always tries to make the process easier for me. The CRM is easy to use and understand unlike some CRMs I have used in the past. > > **Cons**: I wish the reporting was more customizable. However, anytime I need a report built or customized a specific way, \[sensitive content hidden\] looks into it. So far, he has been able to build reports I have requested. > > Overall, I have had a positive experience. I believe the value of what you pay for the CRM is worth it. Customer service is great, the features provided are comparable if not better then other CRMs and it is easy to use and figure out things on your own. ----- ### "Great job\!" — 5.0/5 > **Seth** | *19 March 2026* | Sports | Recommendation rating: 10.0/10 > > **Pros**: The software is very well organized so learning it has been pretty straightforward. It also is very comprehensive so I feel that as we grow as a franchise system will start to use all the different features which is great not to have an additional software we have to use also the support staff on boarding process has been amazing and super helpful. > > **Cons**: There’s nothing that stands out as being bad per se although I have not yet used the royalty features yet or the on boarding task features just yet but so far the lead generation and workflow flows for that are great > > My overall experience with brand wide has been excellent. I’ve really appreciated all of the hard work that my support staff especially a Vic has put in to helping me learn the system. Answer any questions I have an integrate lead capture forms with various marketing agencies and web developers I feel like I have a solid support system and structure for building out the new franchise system. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/179750/brand-wide?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/179750/brand-wide) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data