---
description: Discover the benefits and disadvantages of Hostfully.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hostfully Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Vacation Rental Software](/directory/30616/vacation-rental/software) > [Hostfully](/software/187827/property-management-platform)

# Hostfully

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> Property management and guest experience software for short term rental managers who want to scale and grow their businesses.
> 
> Verdict: Rated **4.2/5** by 235 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Hostfully?

Vacation rental managers and companies.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 235 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Hostfully
- **Location**: San Francisco, US
- **Founded**: 2015

## Commercial Context

- **Pricing model**: Flat Rate
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Argentina, Australia, Bahamas, Barbados, Brazil, Canada, Chile, Mexico, Portugal, Spain, United Kingdom, United States, Vietnam

## Features

- Accounting
- CRM
- Calendar Management
- Channel Management
- Communication Management
- Contact Management
- Employee Management
- GDS/OTA Integration
- Guest Experience Management
- Housekeeping Management
- Maintenance Management
- Marketing Automation
- Online Payments
- Payment Processing
- Point of Sale (POS)
- Property Database
- Property Management
- Rate Management
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Revenue Management
- Tenant Tracking
- Third-Party Integrations

## Integrations (38 total)

- Akia
- Autohost
- Beyond
- Boostly
- Breezeway
- ChargeAutomation
- Chekin App
- DPGO
- Dropbox Sign
- Enso Connect
- Hostfully Guidebooks
- Hostkit
- Jervis systems
- LODGEA
- Latlogix

... and 23 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Vacation Rental Software](https://www.capterra.co.uk/directory/30616/vacation-rental/software)

## Related Categories

- [Vacation Rental Software](https://www.capterra.co.uk/directory/30616/vacation-rental/software)
- [Hospitality Property Management Software](https://www.capterra.co.uk/directory/20031/hospitality-property-management/software)
- [Rental Property Management Software](https://www.capterra.co.uk/directory/30929/rental-property-management/software)

## Alternatives

1. [Hostaway](https://www.capterra.co.uk/software/152433/hostaway) — 4.8/5 (1524 reviews)
2. [DoorLoop](https://www.capterra.co.uk/software/211768/doorloop) — 4.8/5 (704 reviews)
3. [ResMan](https://www.capterra.co.uk/software/135182/resman) — 4.6/5 (601 reviews)
4. [Buildium](https://www.capterra.co.uk/software/47428/buildium-property-management-software) — 4.5/5 (2205 reviews)
5. [Entrata](https://www.capterra.co.uk/software/20372/entrata) — 4.6/5 (444 reviews)

## Reviews

### "Warm & friendly customer experience" — 5.0/5

> **John** | *21 August 2024* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: I found the customer service delivery experience to be very unique, professional and very efficient.
> 
> **Cons**: The fact that due to time/location differences its not over the phone.
> 
> A very warm \&amp; friendly customer service experience navigating through challenges.

-----

### "Really positive demo experience" — 3.0/5

> **Lewis** | *9 December 2024* | Education Management | Recommendation rating: 2.0/10
> 
> **Pros**: It is very easy to navigate, i used the website and you know exactly where to go
> 
> **Cons**: honestly, there was not that much to dislike, i really had a positive experience
> 
> Good, i was offered a free demo and found the platform useful

-----

### "If you have a rental property, you need this service" — 5.0/5

> **Paige** | *4 September 2024* | Education Management | Recommendation rating: 7.0/10
> 
> **Pros**: Ease of set up, How simple it is to manage and see bookings and keep tabs on the property remotely
> 
> **Cons**: The cost to set up and there not being an option to amend bookings without cancelling completely.
> 
> It has been a good experience and I will continue to use this service, however, I have put in to speak with someone from customer support to see if there is a way to amend the bookings.

-----

### "Amazing PMS, Great Cutomer Support" — 5.0/5

> **Nathaly** | *3 February 2026* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Their Tech support is amazying. They answer any concerns I have within minutes\! which is a large difference from the previous property managment software I had.
> 
> **Cons**: There are some minor glitches here and there but nothing that drastically affects my business. So not a deal breaker for me
> 
> Overall they are a great company and software. I would I highly recommend them. Very friendly and helpful Staff.

-----

### "AVOID AT ALL COSTS" — 2.0/5

> **Shevawn** | *7 January 2026* | Real Estate | Recommendation rating: 0.0/10
> 
> **Pros**: Automated messaging, other app integration like ABB, VRBO, Pricelabs, Turno, etc, \&amp; direct booking  are great.
> 
> **Cons**: There is zero customer service on demand. Have a problem? You’ll have to message \&amp; hope for a response within an hour to 24 hours, depending on the time of day. They use A LOT of virtual asst in foreign countries, so the time of day rarely ever corresponds to the time when I have an issue that needs immediate attention. There are glitches in their software ALL THE TIME. The guidebooks don’t work randomly. The info for bookings won’t load \&amp; I get a dead end link when I try to view it. Idk what the issue is, but I don’t have to “update my browser, clear my cookies or my cache” with ANY OTHER APP or SOFTWARE I use. So, it’s something on THEIR END. It makes me crazy. I use a Mac laptop. Idk why I should have to clear my data every other week so that Hostfully will work, when I don’t need to do this for ABB, VRBO, Stripe, Pricelabs, QB, AWS, Google, etc. And when a guest texts me that my guidebook link is broken, I need to be able to talk to someone. Not wait 24 hours for a response. If it weren’t so much trouble to switch all of my properties seamlessly, I’d do it in a heartbeat. Oh \&amp; they take 1% of every direct booking, so don’t let them lie \&amp; say they charge a flat fee. Not true…
> 
> It’s the first one I went with bc I didn’t know any better \&amp; now it’s so hard to switch \&amp; so much hassle, that they’re basically holding me hostage at this point.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/187827/property-management-platform)

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