---
description: Discover the benefits and disadvantages of Jira.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Jira Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Resource Management Software](/directory/30859/resource-management/software) > [Jira](/software/19319/jira)

# Jira

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> Jira is a project tracking software that helps agile teams plan, track, and release software through comprehensive issue management.
> 
> Verdict: Rated **4.4/5** by 15312 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Jira?

Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 15312 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Atlassian
- **Location**: San Francisco, US
- **Founded**: 2013

## Commercial Context

- **Starting Price**: US$7.91
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Jira Software offers flexible pricing. &#10;&#10;Small teams: $0 per user/month for up to 10 users&#10;Growing teams: $7.53 per user/month for 11 to 10,000 users
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Czech, Danish, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Traditional Chinese
- **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand and 13 more

## Features

- Assignment Management
- Business Process Automation
- Calendar Management
- Campaign Management
- Campaign Scheduling
- Campaign Tracking
- Capacity Management
- Collaboration Tools
- Continuous Delivery
- Dashboard
- Data Visualisation
- Drag & Drop
- Email Marketing
- Employee Database
- Employee Management
- Employee Scheduling
- Forms Management
- Goal Management
- Goal Setting/Tracking
- Graphical User Interface
- Ideation
- Integrated Development Environment
- Issue Tracking
- Log Collection
- Marketing Calendar
- Messaging
- Process Modeling & Designing
- Product Roadmapping
- Progress Tracking
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Time Tracking
- Project Tracking
- Real-Time Chat
- Real-Time Reporting
- Real-Time Updates
- Reporting/Analytics
- Reporting/Project Tracking
- Resource Scheduling
- Sprint Planning
- Status Tracking
- Tagging
- Task Editing
- Task Progress Tracking
- Templates
- Time Tracking
- Version Control
- Visualisation
- Workflow Configuration

... and 59 more features

## Integrations (53 total)

- Azure DevOps Server
- Balsamiq
- BigPicture
- Bitbucket
- Checklist for Jira
- Clockify
- Confluence
- ConnectWise PSA
- Didit
- Dovico
- EazyBI Cloud
- Figma
- GitHub
- GitLab
- Gliffy

... and 38 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Resource Management Software](https://www.capterra.co.uk/directory/30859/resource-management/software)

## Related Categories

- [Project Management Software](https://www.capterra.co.uk/directory/30002/project-management/software)
- [Task Management Software](https://www.capterra.co.uk/directory/10030/task-management/software)
- [App Development Software](https://www.capterra.co.uk/directory/30082/application-development/software)
- [Bug Tracking Software](https://www.capterra.co.uk/directory/30090/bug-tracking/software)
- [Workflow Management Software](https://www.capterra.co.uk/directory/30091/workflow-management/software)

## Alternatives

1. [Clockify](https://www.capterra.co.uk/software/169607/clockify) — 4.8/5 (9235 reviews)
2. [Asana](https://www.capterra.co.uk/software/120550/asana-pm) — 4.5/5 (13547 reviews)
3. [Trello](https://www.capterra.co.uk/software/1010321/trello) — 4.5/5 (23487 reviews)
4. [monday.com](https://www.capterra.co.uk/software/147657/monday-com) — 4.6/5 (5726 reviews)
5. [ClickUp](https://www.capterra.co.uk/software/158833/clickup) — 4.6/5 (4561 reviews)

## Reviews

### "Jira project management" — 4.0/5

> **Richard** | *27 February 2026* | Information Technology & Services | Recommendation rating: 2.0/10
> 
> **Pros**: It has an intuitive interface, great for collaboration and one of the easier project management tools to use.
> 
> **Cons**: There is definitely a learning curve to getting the most out of the platform. Interface can sometimes feel overwhelming.
> 
> Very positive. I’ve used a number of project management tools and Jira is definitely the top choice for me.

-----

### "A Powerful Tool That Brings Structure—But Can Feel Heavy at Times" — 4.0/5

> **Leo** | *15 January 2026* | Machinery | Recommendation rating: 8.0/10
> 
> **Pros**: What I liked most about Jira is that it keeps everyone on the same page. You can easily see who’s working on what, what’s blocked, and what needs attention next. It helps break big pieces of work into manageable tasks, keeps conversations and updates in one place, and reduces the need for constant follow-ups. Overall, it makes teamwork more organized and less chaotic.
> 
> **Cons**: I didn’t like how complicated Jira can feel at times. For simple tasks, it often feels like overkill, with too many fields, steps, and settings. The interface can be cluttered, and a lot of time can end up going into managing tickets rather than actually getting work done.
> 
> Overall, my experience with Jira has been mostly positive. It’s a powerful tool for managing work and keeping teams aligned, especially on larger or more complex projects. While it can feel heavy and overly detailed at times, once you get used to it, it does a good job of bringing structure, visibility, and accountability to day-to-day work.

-----

### "Jira review" — 4.0/5

> **Katie** | *28 January 2026* | Oil & Energy | Recommendation rating: 9.0/10
> 
> **Pros**: Jira is a great tool to support project work , we utilise this in our tech team to ensure we capture all work items , using the back log to add tickets to then refine the back log weekly to move these items into the Kanban board to work these.  We also use these to then manage these using the different groups , eg: to do , in Progress , in review , done
> 
> **Cons**: Learning all the different ways you can use Jira takes a bit of time .  You can use this project management tools in many ways
> 
> Jira is great and I would definitely recommend Jira to use to manage products in IT or in any project area.  It works well for our team and we are able to see at quick glance tasks that are in progress and done.  We use this each day for our daily stand ups to discuss the project progress.

-----

### "I Give Jira a 10/10 in 2025" — 5.0/5

> **Martha** | *17 September 2025* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: I have used a lot of PPM tools, but Jira is the most powerful that I have ever come across. It facilitates a wide array of features including; task management, collaboration, instant messaging, project collaboration and  internal communications.
> 
> **Cons**: I do not have anything to complain about Jira because it was easy to implement, customize features and use without involving third-party service providers.
> 
> My experience with Jira has been exceptional since there is no single day at work I can miss to use it. It is my go-to solution for PPM.

-----

### "Integratable, customisable and reliable" — 5.0/5

> **Beth** | *15 October 2025* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Jira is the best project management programme out there in my opinion. I've tried so many over the last eight years and always come back to Jira. It's so customisable so it can fit to any company, industry or style of projects, it integrates smoothly with other softwares like Slack, Asana, Confluence and Clockify so you can collaborate with your teams fully.
> 
> **Cons**: The only thing letting Jira down is ease of use. It's very tricky to get to grips with for any staff who are less technology literate. We have training days for getting to know Jira as part of our onboarding process and it rarely takes more than a day for people to get their head around it, but there are programmes out there where this training wouldn't be necessary at all. I do think its worth it though, for how reliable Jira is.
> 
> Love it. I never want to use any other project management tools and I recommend it to all my clients and every workplace I'm ever part of. It's so customisable and intergratable and gives you full scope of projects.

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## Links

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