---
description: Discover the benefits and disadvantages of TrueReview.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: TrueReview Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/31024/review-management/software) > [TrueReview](/software/210085/truereview)

# TrueReview

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> TrueReview is an easy-to-use, all-in-one tool that helps businesses quickly collect, manage, and respond to customer feedback.
> 
> Verdict: Rated **5.0/5** by 150 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses TrueReview?

TrueReview is ideal for businesses of all sizes across various industries aiming to enhance online reputation, boost customer satisfaction, and drive growth through effective review management.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 150 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: TrueReview
- **Founded**: 2019

## Commercial Context

- **Starting Price**: US$49.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Free 14-day trial included with all plans.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Campaign Management
- Customer Experience Management
- Dashboard
- Engagement Tracking
- Hashtag Tracking
- Keyword Tracking
- Negative Feedback Management
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Review Sharing
- Sentiment Analysis
- Social Media Integration
- Social Sharing

## Integrations (1 total)

- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Review Management Software](https://www.capterra.co.uk/directory/31024/review-management/software)

## Related Categories

- [Review Management Software](https://www.capterra.co.uk/directory/31024/review-management/software)
- [Reputation Management Software](https://www.capterra.co.uk/directory/30750/reputation-management/software)

## Alternatives

1. [GiveMe5.ai](https://www.capterra.co.uk/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews)
2. [Okendo](https://www.capterra.co.uk/software/176189/okendo) — 4.9/5 (223 reviews)
3. [Trustpilot](https://www.capterra.co.uk/software/169618/trustpilot) — 4.5/5 (1202 reviews)
4. [Birdeye](https://www.capterra.co.uk/software/152997/birdeye) — 4.7/5 (702 reviews)
5. [rater8](https://www.capterra.co.uk/software/177794/rater8) — 5.0/5 (182 reviews)

## Reviews

### "Awesome review application\!" — 5.0/5

> **Ben** | *21 February 2025* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: What a great application, really easy to use and has been great benefit to our company\! We use it for all of our review generation, And our team, love it.
> 
> **Cons**: There’s nothing that I don’t like\! They could build out some of the native Integration a bit more as Zapier Can be a bit of a pain sometimes, but overall once sorted the Integration’s are fine and Work as they should\!
> 
> Overall experience has been great and Support Team have been great help\!

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### "Excellent product for promoting reviews and gaining feedback." — 5.0/5

> **Phil** | *1 August 2025* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: It's an excellent way of getting more reviews as well as housing feedback all in one place which is easily managed and responded to.
> 
> **Cons**: The only downside is I can't see all the feedback scores, without feedback comments, in one place easily.
> 
> The integration was seamless and the system has worked really well with the results we wanted. I am very happy with the product.

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### "Truereview is great" — 5.0/5

> **Andy** | *5 June 2025* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Very easy to use, the interface is so simple to use and the management of the reviews is so easy to respond.
> 
> **Cons**: to be honest it is so simple to use there are no cons, I am not so technical and it's easy so I can't fault any of it
> 
> Very simple and easy to use, would highly recommend. The .csv is very straightforward. Left Trustpilot for True review and never looked back

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### "A great way to boost your business\!" — 5.0/5

> **Benjamin** | *3 June 2025* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use, onboarding. AI replies is a great touch for automating as much as possible. Sign up, you wont be dissapointed\!
> 
> **Cons**: There are a few features exclusive to the US, they'll hopefully be rolling things out Europe as soon as possible.
> 
> It's been seamless, reviews have seen a marked increase. All staff have been helpfull and present, helping with any wrinkles as soon as they arise.

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### "Great for Building Reputation Across Multiple Locations\!" — 5.0/5

> **Julia** | *2 March 2026* | Law Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Not only is it easy to build review request campaigns for customers across unique locations, but the reporting functionality helps me show growth and ROI to leadership.
> 
> **Cons**: I genuinely do not have a con to share about my experience with TrueReview. We made the switch from a competitor a few years ago due to their limited scalability and outrageous price increases. TrueReview not only has improved our visibility into our online reputation, but they have saved us money in our marketing budget.
> 
> As our law firm continues to scale into new territories, it's important for us to establish credibility and trust with potential new clients. The most effective and authentic way to do that is through testimonials. We are thankful for TrueReview's assistance in helping reach new clients through the growth of our online reviews.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/210085/truereview)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/210085/TrueReview/> |
| en-AE | <https://www.capterra.ae/software/210085/truereview> |
| en-AU | <https://www.capterra.com.au/software/210085/truereview> |
| en-CA | <https://www.capterra.ca/software/210085/truereview> |
| en-GB | <https://www.capterra.co.uk/software/210085/truereview> |
| en-IE | <https://www.capterra.ie/software/210085/truereview> |
| en-IL | <https://www.capterra.co.il/software/210085/truereview> |
| en-IN | <https://www.capterra.in/software/210085/truereview> |
| en-NZ | <https://www.capterra.co.nz/software/210085/truereview> |
| en-SG | <https://www.capterra.com.sg/software/210085/truereview> |
| en-ZA | <https://www.capterra.co.za/software/210085/truereview> |

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