--- description: Discover the benefits and disadvantages of Mindbody. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Mindbody Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Salon Software](/directory/30028/salon/software) > [Mindbody](/software/40229/mindbody) # Mindbody Canonical: https://www.capterra.co.uk/software/40229/mindbody Page: 1 / 121\ Next: [Next page](https://www.capterra.co.uk/software/40229/mindbody?page=2) > Cloud-based software for fitness, wellness, and beauty businesses to manage payments, marketing, scheduling, operations, and more. > > Verdict: Rated **4.0/5** by 2982 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Mindbody? Mindbody is used by yoga and Pilates studios, gyms, dance studios, wellness centers, spas, massage therapists, physical therapists, hair salons, barbershops, lash salons, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 2982 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 3.6/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Mindbody - **Location**: New York, US - **Founded**: 2000 ## Commercial Context - **Starting Price**: £109.00 - **Pricing model**: Flat Rate - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, Czech, Danish, Dutch, English, European Portuguese, French, German, Greek, Hebrew, Italian, Japanese, Norwegian, Russian, Slovenian, Spanish, Traditional Chinese - **Available Countries**: Andorra, Australia, Austria, Bahrain, Bulgaria, Canada, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong SAR China, Iceland, Ireland, Israel, Italy, Kuwait and 23 more ## Features - Accounting - Appointment Management - Appointment Scheduling - Attendance Management - Attendance Tracking - Automated Scheduling - Billing & Invoicing - Booking Notes - Calendar Management - Calendar Sync - Class Management - Client Database - Client Management - Client Portal - Confirmations/Reminders - Credit Card Processing - Customer Database - Customer Support - Customisable Templates - Debit/Credit Card Processing - Employee Management - Event Management - Fitness Plan - For Barbershops - For Gyms - For Medical Spas - For Physical Therapy - For Salons and Spas - For Yoga/Pilates Studios - Group Reservations - HIPAA Compliant - Member Communication - Member Database - Member Directory - Member Types - Membership Management - Mobile Access - Mobile App - Online Booking - Online Payments - Online Registration - Payment Processing - Point of Sale (POS) - Real-time Scheduling - Recurring Appointments - Reminders - SOAP notes - Student Management - Team Management - Website Integration ... and 35 more features ## Integrations (39 total) - ABC Trainerize - ActiveCampaign - Appy Pie - AskNicely - Bench - Birdeye - ClassPass - Cloutly - Constant Contact - DailyStory - Demandforce - Edge - Emma by Marigold - Equifax - Gleantap ... and 24 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Salon Software](https://www.capterra.co.uk/directory/30028/salon/software) ## Related Categories - [Salon Software](https://www.capterra.co.uk/directory/30028/salon/software) - [Online Booking Systems](https://www.capterra.co.uk/directory/20032/reservations/software) - [Membership Management Software](https://www.capterra.co.uk/directory/20045/membership-management/software) - [Scheduling Software](https://www.capterra.co.uk/directory/30087/scheduling/software) - [Club Management Software](https://www.capterra.co.uk/directory/30215/club-management/software) ## Alternatives 1. [Vagaro](https://www.capterra.co.uk/software/153752/vagaro) — 4.7/5 (3479 reviews) 2. [Goldie](https://www.capterra.co.uk/software/1036086/goldie) — 4.8/5 (1129 reviews) 3. [Acuity Scheduling](https://www.capterra.co.uk/software/128285/acuity-scheduling) — 4.8/5 (5741 reviews) 4. [GlossGenius](https://www.capterra.co.uk/software/174830/glossgenius) — 4.8/5 (348 reviews) 5. [Jobber](https://www.capterra.co.uk/software/127994/jobber) — 4.6/5 (1420 reviews) ## Reviews ### "Small Businesses Need To Be Aware" — 1.0/5 > **Kate** | *3 August 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: The pre-sale was extremely slick, the software looked amazing. It appeared to offer a number of solutions to problems we had and problems we didn't know we had. > > **Cons**: Almost everything from the moment we signed up. I have tried to be balanced but our experience was poor from minute one and I can't think of any redeeming parts of our experience. > > We signed up to Mindbody with high hopes, but our onboarding and early use of the system have been among the most frustrating business experiences I’ve ever had. Despite extensive efforts on our side — including trying to work constructively with multiple contacts across different departments — the service has been chaotic, slow to respond, and riddled with technical problems. Key issues have included: Broken booking links at launch Missing client data on import Passes and login functions not working across locations Persistent log-in loops and access errors for clients Ongoing bugs in the staff and back-office systems Unstable client experience requiring frequent browser cache clears Failure to correctly apply free trial periods and subscription credits Multiple issues raised, ignored, or delayed for weeks at a time Most damaging of all has been the impact on client trust and our professional reputation. After nearly a month of firefighting problems and receiving minimal or no response from support, we’ve had to migrate to an alternative system — just to protect our business from further disruption. Despite acknowledging many of these issues and even apologising in writing, Mindbody is now refusing to release us from our contract — locking us into a 24-month term on a system that is unusable. At this point, we are beginning to explore legal options. If you’re a small or growing wellness business that can’t afford weeks of instability and reputation damage, I would advise extreme caution before committing to this platform. ----- ### "MINDBODY works for me." — 5.0/5 > **Michael** | *28 October 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: A simple and effective system that gives myself and more importantly my clients an easy way to book into my studio. > > **Cons**: The volume was of competitors to MINDBODY who think they can call me each week offering me something better. Impossible. MINDBODY is good. > > Easy to use and work with. Support is great and 24/7. My clients rarely have an issue. I will never consider another platform as the ease of MINDBODY for me and my clients is too important. ----- ### "Very good wide ranging capability from a well designed system" — 5.0/5 > **Robin** | *7 February 2025* | Health, Wellness & Fitness | Recommendation rating: 2.0/10 > > **Pros**: It has a wide ranging and diverse functional capability. It is also excellent at running memberships which is very helpful > > **Cons**: It became expensive and stopped supporting our card payment provider > > Generally excellent but struggled with support of card payments toward the end ----- ### "Mindbody Business review" — 3.0/5 > **Jane** | *11 June 2025* | Arts & Crafts | Recommendation rating: 3.0/10 > > **Pros**: It is a full spectrum booking and management system so everything in one place. The potential is good but the reality can be stressful for the business user. > > **Cons**: Unfortunately it has quite a few cracks in its functionality especially on the client facing side, it can be complicated and confusing to use > > Initially very good and support was excellent, this has reduced over the years of using (we have used for 7years plus) and the sales support is now quite challenging sometimes, it is there but the knowledge of the support is poorer now. Tech support is still ok but often supported by too much blurb and difficult to identify. ----- ### "Excellent, highly recommend." — 4.0/5 > **Fiona** | *25 February 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: There are so many reasons why we use MINDBODY, the usability of the platform from a business and consumer perspective. It's globally recognised and I always enjoy the sharing of insights. Reports are easy to run and it adapts well to mobile use. Our social marketing agency also uses MBO, so it makes our job easier. > > **Cons**: I sometimes find it can be clunky in terms of users journey/steps - you have to click back and forth, with too many clicks for each step. You also have to wait for the screen at each step. > > Our overall experience is Very good. With great customer service. ----- Page: 1 / 121\ Next: [Next page](https://www.capterra.co.uk/software/40229/mindbody?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/40229/mindbody) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data