---
description: Discover the benefits and disadvantages of AMCS Utility Billing.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
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title: AMCS Utility Billing Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Utility Billing Software](/directory/20017/utility-billing/software) > [AMCS Utility Billing](/software/55011/amcs-utility-billing)

# AMCS Utility Billing

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> AMCS Utility Billing: tracks customers, meters, invoices, payments, with automated billing, reports, and customizable portal.
> 
> Verdict: Rated **4.8/5** by 80 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses AMCS Utility Billing?

Municipalities, private companies and public utilities

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 80 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: AMCS
- **Founded**: 2008

## Commercial Context

- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: Please contact AMCS for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Germany, Ireland, Mexico, New Zealand, United Kingdom, United States

## Features

- ACH Payment Processing
- Asset Lifecycle Management
- Billing & Invoicing
- Customer Management
- Meter Data Management
- Metered Billing
- Online Payments
- Payment Collection
- Payment Processing
- Penalty/Cut-Off Processing
- Rate Management
- Recurring/Subscription Billing
- Reminders
- Reporting & Statistics
- Work Order Management

## Integrations (2 total)

- PayPal
- QuickBooks Online Advanced

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Utility Billing Software](https://www.capterra.co.uk/directory/20017/utility-billing/software)

## Related Categories

- [Utility Billing Software](https://www.capterra.co.uk/directory/20017/utility-billing/software)
- [Utility Management System](https://www.capterra.co.uk/directory/30972/utility-management-systems/software)
- [Billing and Invoicing Software](https://www.capterra.co.uk/directory/30015/billing-and-invoicing/software)
- [Billing and Provisioning Software](https://www.capterra.co.uk/directory/20054/billing-and-provisioning/software)
- [Government Software](https://www.capterra.co.uk/directory/20048/government/software)

## Alternatives

1. [Submeter Billing](https://www.capterra.co.uk/software/198687/submeter-billing) — 4.6/5 (54 reviews)
2. [Heartland Payments+](https://www.capterra.co.uk/software/119791/heartland-payment-processing) — 4.3/5 (132 reviews)
3. [Rural Billing](https://www.capterra.co.uk/software/15163/rural-billing) — 4.9/5 (58 reviews)
4. [ExpenseLogic](https://www.capterra.co.uk/software/75789/expenselogic) — 4.8/5 (31 reviews)
5. [Zego](https://www.capterra.co.uk/software/1012995/zego) — 4.5/5 (81 reviews)

## Reviews

### "Impressive Utility Managing Solutions" — 4.0/5

> **Othuke** | *2 May 2024* | Security & Investigations | Recommendation rating: 9.0/10
> 
> **Pros**: The platform has made all the energy manage solution effective, and the billing process is accurately handled
> 
> **Cons**: The program is valuable in making all utilities manageable.

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### "It has worked for us as billing software" — 5.0/5

> **Katherine** | *25 April 2018* | Recommendation rating: 10.0/10
> 
> **Pros**: It has been very easy and its interface is very dynamic for us, we do billings and its function of automatic invoicing has worked perfect to date, in general lines it has been quite good
> 
> **Cons**: So far we have not found any errors in the platform, however we have very little time using it, to find an error we will let you know

-----

### "WaterWorks" — 3.0/5

> **Sherrie** | *17 October 2013*
> 
> It is excellent for the price which is very important to small companies.  It is a good product, the customer service is excellent, but it has a lot of Maneuverability weaknesses.  (don't they all?)&#13;&#10;&#13;&#10;Overall it is good

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### "Easy way to Utility Billing" — 5.0/5

> **Elif** | *4 September 2022* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: It is impressive to be able to access from any system thanks to the simple login and exit process and the cloud system.
> 
> **Cons**: I found it a bit expensive compared to similar apps. It should be a little cheaper compared to its overall quality.

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### "Fantastic prgram" — 5.0/5

> **Elizabeth** | *25 August 2011*
> 
> **Pros**: After using for 6 years I find the product extremely easy to use.  The reports are very helpful in tracking information and the Customer service is excellent.  They are always there with a solution to a few problems we have.  All in all an excellent product.  I had never used a billing system before coming to TCRSD and John Brown and Terri Lawrence could not have been nicer and more helpful in helping learn the system.  In 2007 we upgraded and Mr. Brown came to the office to Implement the new system and transfer all the information from the previous version.  He also helped point out the differences in the new version and sat with me until I had it down.
> 
> **Cons**: The only issue I have had is that the computer takes off the final penalty charge when the customer is closed out.  I have had instances when the customer status is inactive and I'll go back and find a credit balance on the account of this penalty.  I just have to watch for then and take off the credit balance.
> 
> I would definately recommend this company and their products to any company.  We have approximately 2500 customers in six different locations (companies) and we have never had any major issues with the service, software, or programming.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/55011/amcs-utility-billing)

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