---
description: Discover the benefits and disadvantages of Smartsheet.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
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title: Smartsheet Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Project Management Software](/directory/30002/project-management/software) > [Smartsheet](/software/79104/smartsheet)

# Smartsheet

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> Smartsheet is an Intelligent Work Management Platform that revolutionizes how you manage projects, portfolios, and processes.
> 
> Verdict: Rated **4.5/5** by 3507 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Smartsheet?

Marketing, creative operations, IT portfolio management, higher education, construction, healthcare and life sciences, government, financial services, and technology organizations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 3507 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Smartsheet
- **Location**: Denver, US
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$12.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Choose the plan that works best for you and manage your projects, programs, and processes — all in one place. Plans start at $9.00/month when billed annually.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Italian, Portuguese, Russian, Spanish
- **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, India, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Singapore, South Africa and 6 more

## Features

- Activity Planning
- Analytics
- Approval Process Control
- Asset Tracking
- Availability Management
- Calendar Management
- Campaign Planning
- Capacity Management
- Channel Management
- Content Management
- Cost Estimating
- Dashboard
- Data Import/Export
- Data Tabulation
- Document Review
- Document Storage
- Drag & Drop
- EMR/EHR
- Electronic Data Capture
- Expense Tracking
- Financial Reporting
- Forms Creation & Design
- Forms Management
- Goal Setting/Tracking
- HIPAA Compliant
- Ideation
- KPI Monitoring
- Marketing Calendar
- Multi-Campaign
- Payroll Management
- Preventive Maintenance
- Prioritisation
- Process Modeling & Designing
- Product Roadmapping
- Project Management
- Project Scheduling
- Project Tracking
- ROI Tracking
- Reporting/Project Tracking
- Resource Scheduling
- Skills Tracking
- Sprint Planning
- Strategic Planning
- Subcontractor Monitoring
- Task Management
- Third-Party Integration
- Time & Expense Tracking
- Time Tracking
- Work Order Management
- Workflow Configuration

... and 86 more features

## Integrations (71 total)

- 123FormBuilder
- Acumatica Cloud ERP
- Adobe Creative Cloud
- Amazon Q
- AppSheet
- Azuqua
- Backupify
- Bitium
- Box
- Cronos
- Docusign
- Domo
- Dropbox Business
- Easy Insight
- Egnyte

... and 56 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Project Management Software](https://www.capterra.co.uk/directory/30002/project-management/software)

## Related Categories

- [Campaign Management Software](https://www.capterra.co.uk/directory/30012/campaign-management/software)
- [MRM Software](https://www.capterra.co.uk/directory/31020/mrm/software)
- [Event Marketing Software](https://www.capterra.co.uk/directory/31542/event-marketing/software)
- [Strategic Planning Software](https://www.capterra.co.uk/directory/31031/strategic-planning/software)
- [Product Management Software](https://www.capterra.co.uk/directory/30865/product-management/software)

## Alternatives

1. [Jira](https://www.capterra.co.uk/software/19319/jira) — 4.4/5 (15367 reviews)
2. [Asana](https://www.capterra.co.uk/software/120550/asana-pm) — 4.5/5 (13571 reviews)
3. [monday.com](https://www.capterra.co.uk/software/147657/monday-com) — 4.6/5 (6035 reviews)
4. [Clockify](https://www.capterra.co.uk/software/169607/clockify) — 4.8/5 (9242 reviews)
5. [Trello](https://www.capterra.co.uk/software/1010321/trello) — 4.5/5 (23530 reviews)

## Reviews

### "Excel online" — 2.0/5

> **Adam** | *8 May 2026* | Telecommunications | Recommendation rating: 4.0/10
> 
> **Pros**: Great online version of excel functionality with some portfolio type features. Easy for multipler users to collaborate
> 
> **Cons**: Functionality from a portfolio perspective feels very basic, feels like excel online with limited reporting capability.
> 
> Neutral - good for a project manager but not great for portfolio management or PMO type organisations.

-----

### "Smartsheet" — 5.0/5

> **Anitha** | *9 February 2026* | Financial Services | Recommendation rating: 9.0/10
> 
> **Pros**: The main advantage of Smartsheet is its simplicity. You quickly recognise the Excel-style logic, which makes adoption much easier, even for non-technical teams. You can create sheets to track projects, approvals, internal requests or operational calendars, and everything remains clear and easy to follow. I also really appreciate the ability to automate certain actions (alerts, reminders, assignments). It saves a considerable amount of time.
> 
> **Cons**: At times, certain alerts can get mixed in with other notifications, which can reduce visibility on the genuinely urgent matters.

-----

### "Smart and Comprehensive set of PM Available" — 5.0/5

> **Joy** | *21 January 2025* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Smartsheet makes it possible to plan, track, automate, execute and report on work in real-time.&#10;I like that Smartsheet has robust backed integration capability which help connect with a wide range of external apps such as Okta, Tableau, Google Calendar etc.
> 
> **Cons**: I am working in two current organizations and Smartsheet barely let me down on either.

-----

### "Smartsheet review" — 3.0/5

> **Sheniga** | *20 May 2026* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: Smartsheet provides a structured and organised way to manage projects, combining the familiarity of spreadsheets with project tracking features. It is particularly useful for tracking tasks, timelines, and ownership in a clear and visible format. The ability to create dashboards and automate workflows helps improve visibility and reduces manual follow‑ups.
> 
> **Cons**: The interface can feel less modern compared to other tools, and there is a learning curve for users who are not familiar with spreadsheet-style solutions. Some advanced features, such as automation and reporting, require additional setup time. It can also be less intuitive when managing highly dynamic or agile workflows.
> 
> Overall, Smartsheet offers a practical and structured approach to project and task management. It works well for teams that prefer organised, grid-based tracking and need clear accountability. While it may require initial effort to set up effectively, it becomes a reliable tool for maintaining visibility and control over work.

-----

### "It's great but can be a bit clunky at times" — 4.0/5

> **Ahmed** | *6 July 2025* | Accounting | Recommendation rating: 7.0/10
> 
> **Pros**: It's great when integrated with Excel.&#10;I find it a brilliant means to update my data then export it to smart sheets and vice versa
> 
> **Cons**: It can be a bit clunky sometimes. I also find that when I'm running large data sets or trying to update what I have excel tends to crash

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## Links

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